Sherwood Park Volkswagen

I had an excellent experience buying my Atlas at this dealership. But the service department is a crap shoot. I brought my Atlas in for the first oil change. They found some warranty work to be done. dealership. But the service department is a crap shoot. I brought my Atlas in for the first oil change. They found some warranty work to be done. So I bring it in a couple of days later and was told it will take 4-5 hours. So I leave it first thing with them in the morning so I can pick it up after lunch. I get here after lunch and not done. I ask if there was a problem and all I got was fish kisses blown at me. Seven hours later I am still waiting. Don’t come here for service!! More

The service people were very friendly and very helpful. I am very pleased with how they took care of me I am very pleased with how they took care of me More

Easy to deal with, excellent service reps, were fast and efficient and took care on my needs efficient and took care on my needs More

The service department is clean and organized. It's not always the quickest, but they seem to be thorough and do a good job. The shuttle (via Uber) is handy and they were even able to offer me a l It's not always the quickest, but they seem to be thorough and do a good job. The shuttle (via Uber) is handy and they were even able to offer me a loaner when a job ran long and they had to keep the vehicle overnight. More

Always have had a good experience at Sherwood Park VW. That includes accommodating me for service when I showed up a week before my scheduled appointment! Feel well taken care of and the service is done i That includes accommodating me for service when I showed up a week before my scheduled appointment! Feel well taken care of and the service is done in a timely manner. More

They were on time and reliable. Friendly staff which is always appreciated. And close to my house Friendly staff which is always appreciated. And close to my house More

I found the staff to be very Courteous and knowledgeable. The work was completed in a timely manner and was done well. The work was completed in a timely manner and was done well. More

Great service. Very nice and personable. Went above and beyond as far as looking after my car Very nice and personable. Went above and beyond as far as looking after my car More

My sales person and my customer service representatives, have been amazing. So far, I have nothing but positive things to say about Volkswagen, and in particular the staff at Sherwood Park VW. Working with have been amazing. So far, I have nothing but positive things to say about Volkswagen, and in particular the staff at Sherwood Park VW. Working with these people have made me a VW customer for life. More

I purchased a CPO vehicle from them. There was a sensor light problem. They ordered the part and it took a while, but they honored their commitment and fixed it at their expense. Frie There was a sensor light problem. They ordered the part and it took a while, but they honored their commitment and fixed it at their expense. Friendly Service. More