Sherwood Park Volkswagen

This dealer did not deliver on their promises. We took delivery of the car in a dark basement so we couldn't see that it hadn't been cleaned like they had promised. We liked the people but are rea We took delivery of the car in a dark basement so we couldn't see that it hadn't been cleaned like they had promised. We liked the people but are really disappointed in their integrity. The manager said he would book us in for a detailing at our local dealership but so far it's another empty promise. We are disappointed. More

This is the second time Ive visited this dealership, my friend bought a vehicle and now I bought a vehicle, all my previous cars ive purchased with go auto dealers, and that was always, hands down the WORS friend bought a vehicle and now I bought a vehicle, all my previous cars ive purchased with go auto dealers, and that was always, hands down the WORST experience of my life. With sherwood volkswagen, specifically the salesman Peter, My friend and I have received some of the BEST customer service I’ve ever seen, they treat you in a professional manner always, they are very respectful, not pushy and work as hard as they can to get you into the car you want all, the financing process is made very simple and quick with sherwood volkswagen. 11/10 customer service every time, strongly recommend this dealership for your vehicle needs, I don’t think I am ever going to buy a vehicle from anywhere else, and Peter in sales definitely deserves praise for his incredible professionalism, Peter has for sure guaranteed my friend and I as lifetime customers with sherwood volkswagen. More

I am always happy and justified with the great, proper and very friendly service from Sherwood park Volkswagen and very friendly service from Sherwood park Volkswagen More

They sold me a lemon and lied about warranty coverage. Very rude. Do not buy a car from them!! I put tens of thousands of dollars out of pocket fixing the piece of xxxx they sold me. Managers and general Very rude. Do not buy a car from them!! I put tens of thousands of dollars out of pocket fixing the piece of xxxx they sold me. Managers and general managers don't call or email back. I made multiple trips to Edmonton to the dealership to try and catch managers and GM as they never returned calls or emails. They also blamed their front end girls for not passing on messages multiple times. Horrible dealership with even worse staff!! More

The team at Sherwood Park VW were so kind and efficient in helping us purchase our vechile. We highly recommend them to anyone! in helping us purchase our vechile. We highly recommend them to anyone! More

Sales team one of the best I have delt with in a really long time. Would recommend friends and relatives to visit the VW dealership for sure. Thanks for the help with getting my daughter a reliable vehicle long time. Would recommend friends and relatives to visit the VW dealership for sure. Thanks for the help with getting my daughter a reliable vehicle. More

Great experience overall! Highly recommend for anyone looking to purchase a vehicle. They were knowledgeable, professional and made the whole process easy! Highly recommend for anyone looking to purchase a vehicle. They were knowledgeable, professional and made the whole process easy! More

It was great, they were ready for me when I showed up. They kept me informed of everything they were doing. They kept me informed of everything they were doing. More

I got a very fair deal from this dealership. Emily was excellent to work with, both regarding the sale as well as the delivery. There were a couple of minor issues post delivery that the dealers Emily was excellent to work with, both regarding the sale as well as the delivery. There were a couple of minor issues post delivery that the dealership took immediate care of without any hesitation. Danielle in finance and Terry in service were excellent as well. I would recommend this dealership. More

Excellent location and workmanship. Staff very friendly and helpful. Super clean facility. With free coffee. Staff very friendly and helpful. Super clean facility. With free coffee. More