
Sherwood Park Volkswagen
Sherwood Park, AB
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There was a few issues we experienced, first was promise of delivery To Calgary but then that came with a $500 fee, asked for Sunday pickup, salesman said no problem but then was notified by finance it was of delivery To Calgary but then that came with a $500 fee, asked for Sunday pickup, salesman said no problem but then was notified by finance it was not possible as car couldn’t be ready in time. Called 4 separate times to confirm price and payment, was assured of a payment but when we showed up they tacked on a financing fee which increased the payment. All and all poor experience with dealership with nothing done to compensate, just a “we’re sorry”. Salesman was poorly informed on costs/process of delivery and truly feel promises where made to make the sale with no follow through. More
We had a painless and enjoyable experience at Sherwood Park Volkswagen, from our sales person Ishmael to our finance manager Asma. Everyone was knowledgeable, friendly, kind and not pushy. They guided the Park Volkswagen, from our sales person Ishmael to our finance manager Asma. Everyone was knowledgeable, friendly, kind and not pushy. They guided the experience in a thoughtful way that made us feel at ease. More