Sherwood Park Volkswagen

Went through inspection and they didn’t tighten my lug nut causing wheel to almost fall off. And misplaced the key for lug nuts nut causing wheel to almost fall off. And misplaced the key for lug nuts More

I purchased my vehicle out of province and when I asked if there would be any surprises when I went to have it inspected in Saskatchewan, they said no. To my surprise a $3000 repair was quoted from another if there would be any surprises when I went to have it inspected in Saskatchewan, they said no. To my surprise a $3000 repair was quoted from another Auto Canada Dealership. I called and txt to voice my dissatisfaction and ask that the dealership pay for this repair I was assured they were looking into it and never heard back. I left voice mail and further txt and went unanswered. I work in advertising and marketing and know how unprofessional it is to leave these types of concerns unanswered. What I felt was to be a great experience purchasing my dream car turned into a purchase experience I regret. I love my car, but the additional cost to me was not something expected or I would not have purchased the car. More

The service team at Sherwood Park VW is prompt and thorough, with convenient hours and availability. thorough, with convenient hours and availability. More

⭐️⭐️⭐️⭐️⭐️⭐️ (If I could give more, I would! ) If there were more than five stars, I wouldn’t hesitate for a second to give them to this dealership! From the moment we walked in, we felt taken ) If there were more than five stars, I wouldn’t hesitate for a second to give them to this dealership! From the moment we walked in, we felt taken care of in every possible way. The entire team went above and beyond to make our experience smooth, stress-free, and honestly unforgettable. They didn’t just show us the car we had our eyes on—they let us really experience it through a test drive and made sure we felt confident in our choice. What impressed me most was the way they supported us through the finance process. We spent hours with them working things out, and not once did they make us feel rushed or pressured. Instead, they were patient, kind, and committed to making everything work for us. That level of dedication is rare and deserves to be recognized. I want to give a heartfelt thank you to some truly amazing people: • Fadi (Manager): Your leadership and personal attention made such a difference. You made us feel like family, not just customers. • Asma (Finance Manager): You were absolutely incredible—patient, understanding, and so thorough. You went the extra mile to explain everything and worked tirelessly to make sure everything was right. We are so grateful! • Jatinder (Front Desk): The warmest welcome and friendliest smile every single time. You made the dealership feel inviting and comfortable from the very beginning. And to everyone else we interacted with—thank you. Each person played a part in creating this amazing experience, and we truly appreciate it. Buying a car can sometimes feel overwhelming, but at this dealership, it felt exciting, enjoyable, and honestly special. We walked away not only with the car we loved but also with a genuine sense of trust and gratitude for the people we met. What an incredible experience—thank you all from the bottom of our hearts! ❤️ More

Sold us a car unseen from Ontario after signing BOS. 3000 EXTRA KMS and dirty 3000 EXTRA KMS and dirty More

At Sherwood Park VW I felt welcomed, homey and all the team has helped me to get what I were looking for. The team is absolutely amazing, they are very professional including and not limited to the frontl team has helped me to get what I were looking for. The team is absolutely amazing, they are very professional including and not limited to the frontline desk, financial team and managers . Special and sincere gratitude to Asma and Fady for their professionalism and mutual respect. Very lovely place to get sorted, I would highly recommend them. More

Efficient, clean, well organized, knowledgeable team, friendly and welcoming staff, excellent waiting area, great coffee friendly and welcoming staff, excellent waiting area, great coffee More

Great knowledgable sales people just real bad management. Wouldn't waste my time going there. Wouldn't waste my time going there. More

I drive from SW Edmonton to Sherwood park just because I prefer this dealership. They are super friendly, easy to deal with and never push anything on me. I will continue making the trip to go to a place as prefer this dealership. They are super friendly, easy to deal with and never push anything on me. I will continue making the trip to go to a place as a women that u can feel comfortable and taken care of without pressure ! More