
Sherwood Park Volkswagen
Sherwood Park, AB
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We recently purchased a vehicle through Sherwood Park VW and we have received nothing but exceptional service with a personalized and genuine approach. Everyone we dealt with including Peter, our Sales pers and we have received nothing but exceptional service with a personalized and genuine approach. Everyone we dealt with including Peter, our Sales person, Ray and Asma at Finance and Mike Handous the General Manager was very attentive, genuine and ensured that we had a great buying experience. We were treated like human beings and we were offered a great value of services and products for our money. On delivery day Peter was super accommodating and offered us a detailed breakdown of all the features of the car and made sure that every little detail was taken care of. Can’t say thank you enough and I highly recommend that if you are interested to purchase a VW or even an Audi, to visit VW Sherwood Park. More
Huge thank you to Danielle, Ray and Peter for all the work they put in to get me approved for the car I wanted. Cannot say enough good things about Sherwood Park Volkswagen. work they put in to get me approved for the car I wanted. Cannot say enough good things about Sherwood Park Volkswagen. More
Do NOT buy a vehicle there. Terrible service. I wanted to buy a pre-owned vehicle that they had listed online but was told I HAD to finance at 12% and paying cash/bank draft w Terrible service. I wanted to buy a pre-owned vehicle that they had listed online but was told I HAD to finance at 12% and paying cash/bank draft was NOT an option. When I confirmed that the sales person (Antonio) would rather walk away from a sale than take my money, he confirmed that yes, indeed that was the case. This is absolute worst business practise and something I would only expect from some shady used car dealer, not VW Canada. More
This dealer did not deliver on their promises. We took delivery of the car in a dark basement so we couldn't see that it hadn't been cleaned like they had promised. We liked the people but are rea We took delivery of the car in a dark basement so we couldn't see that it hadn't been cleaned like they had promised. We liked the people but are really disappointed in their integrity. The manager said he would book us in for a detailing at our local dealership but so far it's another empty promise. We are disappointed. More
This is the second time Ive visited this dealership, my friend bought a vehicle and now I bought a vehicle, all my previous cars ive purchased with go auto dealers, and that was always, hands down the WORS friend bought a vehicle and now I bought a vehicle, all my previous cars ive purchased with go auto dealers, and that was always, hands down the WORST experience of my life. With sherwood volkswagen, specifically the salesman Peter, My friend and I have received some of the BEST customer service I’ve ever seen, they treat you in a professional manner always, they are very respectful, not pushy and work as hard as they can to get you into the car you want all, the financing process is made very simple and quick with sherwood volkswagen. 11/10 customer service every time, strongly recommend this dealership for your vehicle needs, I don’t think I am ever going to buy a vehicle from anywhere else, and Peter in sales definitely deserves praise for his incredible professionalism, Peter has for sure guaranteed my friend and I as lifetime customers with sherwood volkswagen. More
They sold me a lemon and lied about warranty coverage. Very rude. Do not buy a car from them!! I put tens of thousands of dollars out of pocket fixing the piece of xxxx they sold me. Managers and general Very rude. Do not buy a car from them!! I put tens of thousands of dollars out of pocket fixing the piece of xxxx they sold me. Managers and general managers don't call or email back. I made multiple trips to Edmonton to the dealership to try and catch managers and GM as they never returned calls or emails. They also blamed their front end girls for not passing on messages multiple times. Horrible dealership with even worse staff!! More