Sherwood Park Volkswagen

Mike - The Best Customer Service Mike really went above and beyond for our service. He helped negotiate a fair price and kept in touch throughout the whole process. I would recommend Mike really went above and beyond for our service. He helped negotiate a fair price and kept in touch throughout the whole process. I would recommend dealing with him if someone decides to purchase from Sherwood Volkswagen. I was called and told I had to put my $1000 deposit on the vehicle, which was apparently a miscommunication through staff. The issue was solved otherwise I would have bought elsewhere. I was disappointed that the paperwork wasn't provided to me in advance as I was told to enable me to get insurance, so they had to give me a dealer plate. The gas tank was not filled when I picked it up, I had to go back to the dealership area to receive my full tank as promised. I had to bring my vehicle in 5 days after I bought it to fix the licence plate light. I also had to return to the dealership at that time to sign a new contract with a new payement date, because it was not noticed that my vehicle payment date was out of the 21 day window and was on day 22 (had I known about the 21 day window I would have chose a date within the 21 days). More

Great experience. With a knowledgable and helpful staff this was a great dealership to deal with . Everybody I dealt with was friendly and accessible . I'm enjoying my With a knowledgable and helpful staff this was a great dealership to deal with . Everybody I dealt with was friendly and accessible . I'm enjoying my new ride . More

Dreams Really Do Come True From the moment I walked into the showroom I felt welcomed in a calm, relaxed setting. James not only has the best smile he is very knowledgeable and From the moment I walked into the showroom I felt welcomed in a calm, relaxed setting. James not only has the best smile he is very knowledgeable and answered ALL my questions. It took me a couple of days to decide the VW was for me but when I did the process was quite efficient. The car had to be brought in and when the day arrived for me to pick up my new VW Beetle convertible James picked me up at home and drove me to the dealership. I do not live in Sherwood Park so this was quite a welcomed perk! Thinking of buying a VW? Sherwood Park Volkswagen - James Cochrane - remember those names!! Thank you James and to everyone that greeted me with a smile - keep up the excellent work. See you in 6 months for my first service. More

Bought New Tiguan Wolfsburg Edition The VW dealer building is new, spacious, and very clean. All cars were well displayed. The salesman, Chris Roberts, was well-dressed and clean cut. Ch The VW dealer building is new, spacious, and very clean. All cars were well displayed. The salesman, Chris Roberts, was well-dressed and clean cut. Chris was a professional in every way. He was friendly, very knowledgeable about the details of the new Tiguan we were thinking of buying, he took us for a test drive, and he did a thorough job of explaining the operation of the car. Most of all we didn't feel pressured even when we told him we first wanted to check out other cars, which we did. When we decided to purchase, he finance people we dealt with, Sharon Thompson and Raoul Bhardwaj, were efficient and friendly, and nice to deal with. All in all, Chris, Sharon and Raoul made our car-purchase experience a pleasant one. All in all we are very impressed with all of them, and with the Sherwood Park Volkswagen dealership too. More

WOW!!!!! Finally TOPLESS... The guys at Sherwood VW, went way beyond what you see at most dealerships The servers that Don, Anderson and Kelvin provided was short of amazing. The guys at Sherwood VW, went way beyond what you see at most dealerships The servers that Don, Anderson and Kelvin provided was short of amazing. These 3 guys aren't the only outstanding members of VW crew that we had helping us. This was the 3rd Beetle (1st rag top) that I've had the excitement of picking up.. They even let me go home topless....... What a thrill. More

Great service - relaxed but efficient. One of the best. As part of the TDI buyback/trade programme, I was somewhat stressed. Chris did a great job of keeping in touch, trading progress reports and making s As part of the TDI buyback/trade programme, I was somewhat stressed. Chris did a great job of keeping in touch, trading progress reports and making sure the new car was what I wanted. It was clean and properly prepared. Chris spent more time than most showing me how everything worked and making sure I could drive it safely. At all times he was cheerful, patient and businesslike. This is a new dealership with new employees, but like Chris, it is as if they've been doing it all their lives. In spite of the TDI fiasco, VW will keep my business, largely because of employees like Chris. More

Das Outstanding I have always wanted a VW, but have had some for experiences at some VW dealerships. Until I went to Sherwood Park VW. I am a bit of a stickler and I I have always wanted a VW, but have had some for experiences at some VW dealerships. Until I went to Sherwood Park VW. I am a bit of a stickler and I do not give perfect ratings unless they are truly deserved, and I mean above and beyond deserved. Josh Luyimbazi and Don Gray (GM) were outstanding in helping me out finding my new car. Not only finding the car but accessorizing it with the attachments to suit my outdoor lifestyle. Raoul Bhardwaj was professional and personable in finance making the paper work tasks easy. I always felt welcomed entering the building. When I picked up my car, there was a little dirt on the top...Josh took the time to ensure that the car was perfect-again...I am a real stickler when it comes to vehicles. Thanks again Josh, Don and Raoul. My experience was second to none and I drove away... in my the car I wanted, feeling like I was treated fairly, and and extremely happy!!! More

Quick and easy Josh is a great guy to deal with. Always willing to help with any questions or concerns. I purchased a used BMW at the dealership and Josh was happy t Josh is a great guy to deal with. Always willing to help with any questions or concerns. I purchased a used BMW at the dealership and Josh was happy to pick me up and ferry me back and forth as I didn't have a vehicle. Has a positive attitude and really is interested in making this a positive experience for you. Steve C More

Great Experience~ Chris was very easy going while being very helpful in helping me find a used car that I was looking for. He made the process very easy and stress free Chris was very easy going while being very helpful in helping me find a used car that I was looking for. He made the process very easy and stress free and answered all my questions! I would recommend him to anyone! Thank you Chris! Everyone else at the dealership was also very friendly and answered all my questions efficiently! Overall, I had a great car buying experience. More

Best Car-Buying Experience! Josh is 110% an honest, hardworking man and the most stand-up and passionate person I've ever met. He helped my mother-in-law get into a lightly used Josh is 110% an honest, hardworking man and the most stand-up and passionate person I've ever met. He helped my mother-in-law get into a lightly used Tiguan and took all the pressure off of car-buying. He was not at all a "pushy salesman" and took the time to listen to what her needs from a new car were. After that, Josh put in all the work finding the right fit for my new mom and worked around her schedule to ensure 100% customer satisfaction guaranteed. If ever you're looking for a new car, go to Sherwood Volkswagen and all for Josh; I 110% vouche for this man and know he'll go above and beyond to find you the vehicle you're looking for! More