Sherwood Park Volkswagen

Bought an Atlas from Fady Attia, he was great to deal with and was willing to follow up on any concerns with and was willing to follow up on any concerns More

Recently traded in my Pristine Silverado there for a Golf R, the sales guy I dealt with promised me numerous things that would be done to car regarding maintenance. Also I was asked to supply a $500 deposit R, the sales guy I dealt with promised me numerous things that would be done to car regarding maintenance. Also I was asked to supply a $500 deposit which I was promised to get back once I got to the dealer. Needless to say they didn’t wanna give me my deposit back when I got there they said it will be mailed to me, i said absolutely not I was promised that I would revive it when I arrive. That’s just one problem, so when dealer brings in pre owned vehicles all they do is change engine oil and filters, THATS IT. Once I got the car home notice some noise coming from front right corner, and lost my A/C. Thats 3 problems, so me being a tech for last 10 yrs put car in the air and had a look for myself, EVERY exhaust clamp was loose and all hose clamps. Very visible at that when u can see where the exhaust leaks are coming from. Not only that I was told I would have the DSG tranny service done and rear Haldex serviced, neither of that got done either. So after arguing with sales manger back n forth he said he would honour the services since the sales guy told me it would be done, I DENIED it and said I’ll never have ur techs work on my car again. So I brought the car elsewhere to get everything done by PROFESSIONAL German technicians. They also have heard of bad things from this dealer. So with that being said don’t purchase any car from these ppl. All they want is ur money and quick sale. More

On May 6 2022 I bought a VW Tiguan 2016. I wanted to buy cash and was refused, from Peter the gentleman sales person I was handed over to Asma the money squeezer. I was alone in a hurry didn I wanted to buy cash and was refused, from Peter the gentleman sales person I was handed over to Asma the money squeezer. I was alone in a hurry didn't pay attention when the price $ 20,311 grew to over $ 25000, when my son saw it he got mad at me and I went back to try to reduce the price which I paid in cash $ 5000 + $ 15,069 bank draft and remain 12 biweekly payments of 185.34 which will total $ 22,293. What I found out during the three Month I have the car, it is a fuel guzzler. 2.0 Tsi urban use consumed 62 Liters per 450 Km far far of what VW claim it consumes, My VW Tiguan makes only 7.26 Km per liter. Very poor gas performance. In conclusion I won't recommend Sherwood Park VW to any of my relatives or friends. Without prejudice. Dror P.S. Asma took photo copy of my credit card to her say "in case I'll get a ticket in the loaner I got" I wonder if it's legal? they had my driver license photo copy. More

The dealership was very clean, organized and appointment times were kept. We were met with very personable staff. We were introduced to Ethan and he did a fabulous job. He was very friendly, knowledgeabl times were kept. We were met with very personable staff. We were introduced to Ethan and he did a fabulous job. He was very friendly, knowledgeable and took the time to answer all of our questions - even after we drove off the lot. Mitchell was also very friendly and knowledgeable on the financing side. He also helped to make it a very easy and pleasant experience. We highly recommend this dealership to others. More

Hassan helped me to buy my favourite car. He is polite and helpful salesman, other staff people were nice and helpful. Good company. He is polite and helpful salesman, other staff people were nice and helpful. Good company. More

Good service from sales it's important to make sure that everything that is agreed With the sales person transfers to the finance office. It is miraculous that in this day and age fhe documents in finance everything that is agreed With the sales person transfers to the finance office. It is miraculous that in this day and age fhe documents in finance are different than what was agreed with sales. More

Hassan was great to deal with, the process was smooth, and I'm very happy with my car. and I'm very happy with my car. More

A company that won’t accept legal tender and tells you that you are forced to finance a vehicle shouldn’t be in business. that you are forced to finance a vehicle shouldn’t be in business. More

The team was amazing, quick and very accommodating. Vitor was awsome, easy to talk to and got me on the road. Vitor was awsome, easy to talk to and got me on the road. More

Everyone we dealt with at SP Volkswagen was easy to talk to and knowledgeable about the vehicles and the process. We when we ran into some delivery issues, they did everything they could to make sure we wer to and knowledgeable about the vehicles and the process. We when we ran into some delivery issues, they did everything they could to make sure we were taken care of. More