Sherwood Park Volkswagen

Service advisors have terrible customer service. Called about a check engine light. Advisor hung up on me after telling her I would get the diagnostic done somewhere else Called about a check engine light. Advisor hung up on me after telling her I would get the diagnostic done somewhere else More

Salesman very helpful. Finance staff pleasant to deal with. Overall very good rating for this dealership Finance staff pleasant to deal with. Overall very good rating for this dealership More

Very nice staff. Well organized. Very accommodating. Great job. Recommended. I always take my VW to this dealer. Well organized. Very accommodating. Great job. Recommended. I always take my VW to this dealer. More

Great service from drop off to pickup. All promised services completed on time and within estimated costs. All promised services completed on time and within estimated costs. More

Dissapointing interactions multiple times. Don’t hold your breath for a manager to call you back. Don’t hold your breath for a manager to call you back. More

It’s nice to go to a service department where the technicians take the time to explain current and future issues and the best strategy to address them without unnecessary extra costs. i have a lot of technicians take the time to explain current and future issues and the best strategy to address them without unnecessary extra costs. i have a lot of confidence in this place. More

Very pleasant experience, they understood my requests and did not put too much sales pressure on me. did not put too much sales pressure on me. More

Dealership is awesome. From Sales to Service to Parts-they are very professional and very good to deal with!!I would recommend them to everyone! From Sales to Service to Parts-they are very professional and very good to deal with!!I would recommend them to everyone! More

Quick and easy repair of a gauge cluster that other dealerships said could not be repaired. dealerships said could not be repaired. More

Good customer service. However, they did not deliver what was promised once the deal was finalised However, they did not deliver what was promised once the deal was finalised More