
Sherwood Park Toyota
Sherwood Park, AB
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We were looking for a '13 Tundra late in the model year, hoping to take advantage of the year end incentives from Toyota. We didn't have any luck with the dealers here in Calgary. Some were inflexib year, hoping to take advantage of the year end incentives from Toyota. We didn't have any luck with the dealers here in Calgary. Some were inflexible with pricing and others seemed unwilling to search for the vehicle we wanted. I contacted Sherwood Park Toyota and started dealing with Anya. I was in Edmonton for a weekend, so I stopped in to talk with Anya. She was very eager to help me find the right truck at the right price. What impressed me the most was how she dealt with my questions. She drives a Tundra, so her product knowledge was excellent; much better than other sales people that I had been dealing with. There was one question that she didn't have the answer for, but rather than trying to stickhandle around the question, she walked me over to parts/service and got the answer from them. It was obvious that it was important to her that I get great service. She found a truck at an out of town dealership that they would bring in for us. When we came to pick up the truck, everything was as it should be. The truck was in perfect condition and Anya made sure that we were comfortable with all aspects of operating the vehicle. All in all, the shopping experience was enjoyable. If another Toyota is in our future, I would enjoy working with Anya again. More
Very friendly staff and very nice facility but they are under staff and overbooked. It is with great regret that I would not recommend purchasing or servicing your vehicle at this dealership. I will not g under staff and overbooked. It is with great regret that I would not recommend purchasing or servicing your vehicle at this dealership. I will not get into details but we had a problem with the airbags in our 2012 Sienna and they were unable to resolve the problem after three schedule visits. They had the vehicle for a total of five complete work days. The problem was that they were under staff and overbooked. This is not the first time that we had issues with the vehicles not being ready after we dropped the vehicle off for schedule maintenance at seven o’clock in the morning and at 5 o’clock it was still not ready. We have a Tundra truck and Sienna van and he had all of our maintenance and repairs done at Sherwood Park Toyota but unfortunately he cannot continue supporting a dealership that treats their loyal clients in this manner. Regards, Dre Michelle Dion & Stephane Couture More
anya was probably the most friendly and knowledgable person i have ever dealt with when purchasing a vehicle,, i began my interest in the 1794 tundra while i was away at work , so she made me a custom w person i have ever dealt with when purchasing a vehicle,, i began my interest in the 1794 tundra while i was away at work , so she made me a custom walkthrough video of the truck which was awesome , & guided me through the buying process , two thumbs up :),, i recommend anybody looking for a new vehicle to go here for awesome and friendly service , cheers More
I have known both Art and Aaron for quite a few years - as I have worked in the automotive industry in the past. From my experience, I know first hand how SP Toyota strives for customer satisfaction. So as I have worked in the automotive industry in the past. From my experience, I know first hand how SP Toyota strives for customer satisfaction. So when it was time for my mother in law to find a vehicle, Art was naturally my first call. My mother in law originally wanted to buy Private to avoid the " dealership sales process" as she has had some bad experiences with her past purchases at other dealerships. After introducing her to Aaron she realized she was going to have a postive experience this time around. We went for a test drive #1 and then test drive #2 the day later when she decided she was ready to take the next step. I was pleased to hear her say that she felt very comfortable and even enjoyed the experience. She was pleasantly surprised with the warm environment and everyone was friendly. She did not feel pressured through out the sale....The entire crew was fantastic to work with!! Best yet - I know she is well taken care of! Which makes my life sooo much easier!! :) Thank you Aaron and Art! Keep up the great work! More
Great service. I was approached right away but with a no pressure atmosphere. It was a cold day and the vehicle I wanted to look at was brought to the door without much intention of a purchase or test drive pressure atmosphere. It was a cold day and the vehicle I wanted to look at was brought to the door without much intention of a purchase or test drive. I ended up purchasing the vehicle and after the sale was complete I had some stuff I felt still needed to be taken care of and after a week of owning the vehicle they still granted me the same immediate service. More
I'm a very busy person. I work an average of 16 hours a day including weekends. I'm usually only available from 12 midnight till 8 am. Finding a new vehicle for myself was quite challenging because I don a day including weekends. I'm usually only available from 12 midnight till 8 am. Finding a new vehicle for myself was quite challenging because I don't have much time. But Preet saved my day. I visited Sherwood Park Toyota one Sunday (the only day off I had after more than a month of waiting). And there I met Preet. She was very helpful and not pushy. She listened to what I needed and my situation. After that, we only communicated thru emails and texts. She answered all my questions very patiently.The next time I went back to Sherwood Park Toyota, it was a done deal. I bought a brand new RAV4. More
Awesome experience!Love my Platinum Tundra. Didn't even feel like I was being sold. Mavy was completely down to earth and within minutes we spent hours chatting about everything besides trucks. Easy t even feel like I was being sold. Mavy was completely down to earth and within minutes we spent hours chatting about everything besides trucks. Easy to get along with and zero pressure tactics. Greg in finance kept in touch and I never felt like just another customer; simple and straight forward. Took possession yesterday and am absolutely ecstatic with my purchase. Thanks again guys! Ryan More
I encountered SP Toyota when doing due diligence in comparing high end mini vans. The response initially from your web site was interesting and the follow up from Dom was impressive I.e. Taking a video comparing high end mini vans. The response initially from your web site was interesting and the follow up from Dom was impressive I.e. Taking a video of the van and noting its features prior to our visit was impressive. That extra effort persuaded me to take a test drive. On arrival I was impressed with Dom's mannerism and professionalism. He was ..."customer centric" and that impressed my daughter and I. His test drive was very informative as was his ability to get us the best deal. Our purchase was the direct result of our encounter with Dom. Many thanks. Jim MacLachlan More
My wife and I were in the market for a new vehicle and decided to go shopping for one in Sherwood Park because of the ease of getting around the city compared to Edmonton. After visiting an extremely hig decided to go shopping for one in Sherwood Park because of the ease of getting around the city compared to Edmonton. After visiting an extremely high pressure dealership in Sherwood Park , we decided to check out Sherwood Park Toyota. My wife fell in love the Toyota Rav4 as soon as she seen one in the lot. Sophear was our sales person and went above and beyond to help us, which included moving several vehicles out of the way just to get the particular model we were interested in to take for a test drive. He never pressured us which was appreciated. Sophear was the first salesperson I have ever encountered that took the time to go through the ENTIRE vehicle when we picked it up and we learned so much about the features. It was very educational and we appreciated the time he took to make sure we knew how everything worked. We also met Amit, who was very helpful to get best deal on our trade and the financing staff were extremely friendly. Sherwood Park Toyota is a very professionally run organization and we will be going back to this dealership when we are ready to make our next purchase. Excellent place More
I was in search of a brand new car after the deterioration of my 12-year old van, but being the meticulous person that I am, I knew it would be a task to find the right one. After visiting a nu deterioration of my 12-year old van, but being the meticulous person that I am, I knew it would be a task to find the right one. After visiting a number of car dealerships and not being able to reach any agreements with the sales people there, I decided to try my luck with Toyota. My daughter, Clarisse, had bought her own car there a few years ago and I was motivated by her great feedback. And the best was saved for last! I was impressed by the wonderful service I received from this Sherwood Park Toyota Dealership. Mavy Gill, the salesperson that saw to me, was very friendly and catered to my needs and requests. From the color of the vehicle and the exterior designs, to the amenities it provided, we were able to narrow down the search in finding the perfect vehicle! I couldn’t have asked for a better customer service! It didn’t take long for me to walk out of there, and with a brand new Toyota Rav4. Overall, I definitely recommend the Toyota dealership to car buyers out there! More