Sherwood Park Toyota

Our Sales Representative, Mavy, was wonderful from start to finish. He was honest, personable, knowledgeable. Returned phone calls and even texts within the time he promised and answered our questions patie to finish. He was honest, personable, knowledgeable. Returned phone calls and even texts within the time he promised and answered our questions patiently. He should truly be rewarded for his efforts. Bill in finance was really personable yet there were several factors that I thought could've been more professional including the paperwork process which at times was a bit confusing. The only thing that would take away from a perfect score was the pressure from the floor manager who told us that without a score of 10 on a survey from Toyota, it would negatively effect Mavy and dock his commission. He did an absolutely stellar job. Mavy has no control over the quality of work from others and several questions on the survey were not his line of work. I do not think the threat of harming our salesman's livelihood should influence the way a customer reflects on a survey. Our Sienna is wonderful and our family feels safe in it which is important to me. Thanks again Mavy! More

i will recommend Sherwood Toyota to my family and friends and everybody who are buying vehicle . Experience the great customer service i had from Helen P. and Bill . and everybody who are buying vehicle . Experience the great customer service i had from Helen P. and Bill . More

AWESOME!! Pretty much sums up our new vehicle buying experience with Anya at sptoyota. What a pleasure dealing with someone so friendly and knowledgeable. Anya was always very accommodating in answering experience with Anya at sptoyota. What a pleasure dealing with someone so friendly and knowledgeable. Anya was always very accommodating in answering all of our questions and concerns, without ever being pushy or pestering us. She located the specific 2014 highlander that we requested promptly, and at a price we were very happy with. Anya even offered to contact our insurance company with all the info they required so when we arrived we would be set up and ready to go. Wow! what customer service. When we picked up our new vehicle Anya went through all the features and made sure we were comfortable with everything. She even contacted us the day after we took our Highlander home to ask how we liked it. We would highly recommend dealing with Anya at sptoyota to anyone considering buying a new Toyota. Thank you again Anya for making our new vehicle purchase a great experience. More

My experience with Sherwood Park Toyota was very positive and I would definitely recommend this dealership to my friends/family colleagues. Mr. Vong, whom I specifically dealt with, was very professional, an and I would definitely recommend this dealership to my friends/family colleagues. Mr. Vong, whom I specifically dealt with, was very professional, and highly knowledgeable. His sense of customer service was superior to all of my other dealership experiences. I am very satisfied with my purchase and the quality of service received. When the time comes to change or purchase another vehicle, I will not hesitate to go back to Sherwood Park Toyota, and request Mr. Vong's assistance with the sale. Thank you Sophear for making my purchase a good experience! More

My husband Jeff and I had done our research and figured out that we were looking to buy a 2014 Highlander. We started our search 7 weeks ago and visited 3 different dealerships yet did not feel that it was out that we were looking to buy a 2014 Highlander. We started our search 7 weeks ago and visited 3 different dealerships yet did not feel that it was the right time to buy. Jeff sent out requests across the province yet the one that absolutely blew us away was our interactions with Mavy at Sherwood Park Toyota and his attitude over email. Initially we were a bit skeptical of visiting yet another dealership and dealing with high pressure sales attitudes yet with a simple phone conversation with Mavy I was very much inclined to give it another shot. We booked an appointment during the week and expected the same old game. We were greeted by Mavy and the very next moment he was interacting with our kids and made it feel that they were just as important to the experience as us their parents which we never had met before. Safe to say, over the next few days, we were totally ready to commit to buying right away and I can safely say that a huge factor was Mavy and his ways of putting things together in an easy, logical and enjoyable manner. I will and would tell everyone who is considering buying a Toyota to visit Sherwood Park Toyota and ask for Mavy. Awesome time all around! Tammy. More

We had a good experience at Sherwood Toyota, having purchased a vehicle previously before at Gateway Toyota, we found that there was a huge difference in the showroom experience. Far friendlier staff a purchased a vehicle previously before at Gateway Toyota, we found that there was a huge difference in the showroom experience. Far friendlier staff and willingness to negotiate and please you as a customer. Sophear went above and beyond to give us all the info that we needed on the vehicle and provided us with a smooth pickup day as well! Here's to hoping that the service department is just as efficient and friendly when we have to go in 6 months!! Thanks Sophear! More

My husband and I were looking for our first new car then it came to our minds to search it on the internet.We're looking for Toyota Rav4,then we started to inquire Sherwood Toyota.The following day Anya gav it came to our minds to search it on the internet.We're looking for Toyota Rav4,then we started to inquire Sherwood Toyota.The following day Anya gave us a call for the requirements for pre-approval,then She scheduled us for a test drive.She was extremely accommodating and helpful to us giving us the facts and answers to all our questions.Anya is the best person to talk to for all your car needs.It was a very wonderful and unforgettable experience with Sherwood Toyota and I would highly recommend Anya to my friends and to all of you out there looking your dream car. More

I spent quite a few weeks shopping around trying to find the right vehicle and Nick provided me with the upmost, exceptional service. Not only did he take quality time to explain all the features of the car the right vehicle and Nick provided me with the upmost, exceptional service. Not only did he take quality time to explain all the features of the car but he was very thorough and most of all genuine and sincere compared to other dealerships I had previously been to. I am very confident with my purchase and have kept in touch with Nick as needed as he's always there to address any concerns or questions. Thank you!! More

Service is superb, Anya is very profesional but friendly and very accommodating. The atmosphere is relax and no stress or tension as the dealing process goes on. Anya,, I really appreciate your help and pat and very accommodating. The atmosphere is relax and no stress or tension as the dealing process goes on. Anya,, I really appreciate your help and patience on me. Thank you for the oppurtunity you have afforded to me to drive a quality truck..... More

This was our first time getting our Tacoma serviced at this dealership and it was great. I like that you can drive inside to drop off your vehicle. We were met by Carolyn, the service advisor, who got e this dealership and it was great. I like that you can drive inside to drop off your vehicle. We were met by Carolyn, the service advisor, who got everything set up quickly. Even though the clutch still has a noticeable squeak, we found the service to be quick and good otherwise. More