Sherwood Park Toyota

We purchased a Corolla with Ryan Holland and we’re totally impressed with his professionalism totally impressed with his professionalism More

Wasn’t really sure what vehicle would be right for me but Matthew helped me out and gave me an amazing experience in directing me to a car that would suit my needs. Matthew helped me out and gave me an amazing experience in directing me to a car that would suit my needs. More

I was happy working with Chadi, helping me buying XLE Rav4, he was helpful and honest, I strongly recommend him. Rav4, he was helpful and honest, I strongly recommend him. More

Very bad customer service by their sales manager . He refused to book two new brand new cars if we dont want 3M on the cars which 3000$ add on. Its customers preference to choose what he want on his c He refused to book two new brand new cars if we dont want 3M on the cars which 3000$ add on. Its customers preference to choose what he want on his cars or not. Their CEO should take notice of that. Very disappointed never ever recommend anyone to go their. More

I was so happy and impressed with all the help we received from Chadi at the dealership. Strongly recommend received from Chadi at the dealership. Strongly recommend More

I am not one to write reviews, but I felt it necessary this time. I have to agree with many of the reviews I read about this dealership and would strongly advise people not to purchase vehicles from Sherw this time. I have to agree with many of the reviews I read about this dealership and would strongly advise people not to purchase vehicles from Sherwood Park Toyota, in particular dealing with salesperson Chadi Boudiab. I went to the dealership asking to purchase a 2022 Rav4. At the time they didn’t have one and I was put on a list to contact if anything came up. Shortly after, I was contacted by Chadi and told they had a Rav4 a customer ordered and decided they didn’t want it. (Now I am pretty sure I know why the deal fell through). This is where all the deception and lies started. Pressuring me to put down a deposit, making me pay $2,500.00 for 3M protection I didn’t want (dealership policy) and having to pay by the end of the month (which was in 3 days or the deal could not go through) and pressuring me to finance rather than paying cash. After agreeing to his terms, I requested an ALL-IN price. The next day I went back for a test drive and to confirm the deal. After the agreement was signed and the finance manager was going through all the costs, I noticed that the price had increased by $900.00 plus. When Chadi was asked to explain this additional cost on his ALL-IN price, he kept blaming it on the finance team and said several times, “If you are not happy with the deal then walk away.” And after being misled on at least three different items in the contract, that is exactly what I did. I was disappointed in Chadi and his manager who at no time made an effort to intervene knowing that Chadi was having difficulties explaining his misleading information. On a positive note, I would like to say that the Finance Manager Karan Singh was very professional and understanding. I was appalled that one of his colleagues put him in this awkward situation. Please consider reading the reviews, there are definitely more negative than positive about this dealership. More

I came in to service and worked with Daniel, he helped me with my recommended services and answered all my questions, will be coming back to him for service. with my recommended services and answered all my questions, will be coming back to him for service. More

Wish there was zero star. At first they were great to lure you into buying the vehicle you want, but the customer service after is utterly horrific. Placed an order and refund At first they were great to lure you into buying the vehicle you want, but the customer service after is utterly horrific. Placed an order and refundable deposit in a new rav 4. Only to be ignored for a week and a half trying to figure out ETA on the vehicle when the time frame for pending arrival was past. Then I decided I wanted my refundable deposit back, my salesman finally answered my call that time, saying any day the car is in, but declined and just want my deposit back, he said finance will call. Going on a week and two messages left later still nothing. Very disappointed in the service and communication. Wish I would of known before ever going to Sherwood park Toyota. More

Thank you Ahmed for your excellent service in procuring a rav4 XLE premium vehicle for me. I appreciate your efforts and courtesy when I picked up my vehicle today. Also, to Karan in finance. I am ver rav4 XLE premium vehicle for me. I appreciate your efforts and courtesy when I picked up my vehicle today. Also, to Karan in finance. I am very pleased with Sherwood Park Toyota. More

Recently purchased a vehicle from jahit, sight unseen . He was able to provide me with all the information that was asked prior to my 4 hour drive to see this vehicle .. updates were always provided for th He was able to provide me with all the information that was asked prior to my 4 hour drive to see this vehicle .. updates were always provided for the ready date with no hesitation …zero hiccups upon arrival More