Sherwood Park Toyota

Great Customer Service. Anya was very professional, and I appreciate all of her help. I appreciate that she was so tolerant of me. I was very back and forth, couldn't make up Anya was very professional, and I appreciate all of her help. I appreciate that she was so tolerant of me. I was very back and forth, couldn't make up my mind. More

Offered 2 years of free Oil changes I bought my car here last year. There were some issues (bald tires, burnt out break lights, missing tire pressure sensors, dirty interior and exterio I bought my car here last year. There were some issues (bald tires, burnt out break lights, missing tire pressure sensors, dirty interior and exterior). After posting a negative review to this site, Dave the sales manager agreed to give me 2 years of free oil changes, full detail and replace the missing tire sensor (that they knew was missing all along, but thought it would be easier to lie to me and say the tires were low on air, not that they were missing the sensor) as long as I removed my review from this site. So I changed my review to a positive one. Several months later I called to get the missing tire sensor and free oil change. I was told there was nothing mentioned on my file. I complained and Dave called me back. Dave said they didn't give me the free oil changes because my review was still on the site and he was looking at it (clearly he was lying as my negative review WAS removed). Stay away from these crooks. They sell unsafe cars and don't follow through on their word. This is the worst dealership I've dealt with. More

Good Experience Best experience buying a new car. Ivan did a excellent job. Jennifer was very professional and very thorough. She is very well organized. They all t Best experience buying a new car. Ivan did a excellent job. Jennifer was very professional and very thorough. She is very well organized. They all treated me with respect. More

Excellent to work with, prompt and organiized. I contacted the dealer via the web and got Anya as my sales representative. She was very courteous, knowledgeable and easy to talk too. We quickly w I contacted the dealer via the web and got Anya as my sales representative. She was very courteous, knowledgeable and easy to talk too. We quickly were able to find the truck I was looking for on the lot and I was able to make the complete transaction that same day. When the time came to bring the truck home she went over all functions and features and in great detail. Overall she went above and beyond to make for a smooth very easy to deal with sale. I would recommend her to anyone considering purchasing a new Toyota product. I have purchased many new vehicles in the past of varying brands and this was by far the best sales experience I have ever encountered! More

No pressure just professionalism! We worked with Anya to explore options for a new Toyota. She was professional, very responsive and we felt she went above and beyond in providing ass We worked with Anya to explore options for a new Toyota. She was professional, very responsive and we felt she went above and beyond in providing assistance. We are from the Yukon so all of our contacts were long distance, starting when we were wintering in Arizona. Through all of the contacts we felt well informed and never pressured. We highly recommend her to folks considering a Toyota. More

I love my 4Runner! I had an amazing experience on buying my first ever car, all thanks to Sherwood Park Toyota and especially to Ryian Galdo. He was very personable, goo I had an amazing experience on buying my first ever car, all thanks to Sherwood Park Toyota and especially to Ryian Galdo. He was very personable, good communicator, and overall a good salesperson. My friends always told me to be safe in buying a car but Ryian changed my perspective. Everything was so laidback and no pressure. I am happy with everything and with my fantastic and beautiful 4Runner!! I will definitely recommend my family and friends to Ryian. More

Finally someone looking out for me! Contacted Anya for lease buyout on current Venza and she went to work to upgrade me with minimal extra cost to get a 2015 model. I thought this was i Contacted Anya for lease buyout on current Venza and she went to work to upgrade me with minimal extra cost to get a 2015 model. I thought this was impossible but she did it! Awesome persistence on Anya's part to make this happen! Before I could make a deal with competitor she convinced me to come by to look at numbers and a deal was struck. This is my forth Venza and the second from this dealer. I only dealt here because I felt true honesty and integrity from Anya right from my first contact with her thru to delivery of my 2015 Venza last week. She is professional and knowledgeable and earned my business. Contact her to go to work for you, she is the best! More

Above and Beyond My experience with Merrick Green, Service Advisor at Sherwood Park Toyota was probably the best experience I've at there in my four years of servicing My experience with Merrick Green, Service Advisor at Sherwood Park Toyota was probably the best experience I've at there in my four years of servicing my Toyota there. He truly went above and beyond in making sure that all the details in my recent servicing/maintenance appointment were attended to. This was a rather complicated appointment and he made sure the vehicle came on a day he was working so he could personally look after it, and he made sure the appropriate senior technician(s) were overseeing it, and he even involved the service manager to make sure everything was attended to. The work was completed in just a few hours, I had it back by lunch, and he handed my keys back with a smile. Thank you Merrick, you are great! More

MY EXPERIENCE I BOUGHT A NEW TOYOTA COROLLA THERE THIS WEEK AND HAD EXCELLENT SERVICE FROM EVERYONE. I REALLY APPRECIATD THEIR WILLINGNESS TO WORK WITH ME, MY SON A I BOUGHT A NEW TOYOTA COROLLA THERE THIS WEEK AND HAD EXCELLENT SERVICE FROM EVERYONE. I REALLY APPRECIATD THEIR WILLINGNESS TO WORK WITH ME, MY SON AND MY GRANDSON. More

Anya deserves customer service awards! My experience with Anya at SP Toyota was probably the best customer oriented based car buying experience I've had. Anya went above and beyond to ensu My experience with Anya at SP Toyota was probably the best customer oriented based car buying experience I've had. Anya went above and beyond to ensure I was satisfied including coming in on her day off to make sure my experience was exceptional. I would not hesitate to refer my friends or collegues to Anya if I know they're in the market for a Toyota. More