Sherwood Park Toyota

great experience on purchasing RAV 4 My experience with Anya Dickerson at Sherwood Park Toyota was probably the best customer oriented based car buying experience I've had. Anya is thoro My experience with Anya Dickerson at Sherwood Park Toyota was probably the best customer oriented based car buying experience I've had. Anya is thorough professional, attended my queries instantly either on phone or text or email and went on to get me the best deal. Not only this she is very punctual with the time and I got the delivery of my car within minimum possible time. She ensured that my experience was exceptional. I would not hesitate to refer my friends or colleagues to Anya if I know they're in the market for a Toyota. More

What a great experience we had buying our new Highlander From the moment I came into the dealership to the day I drove away with my new Highlander Limited, I was treated extremely well. Eoin greeted me almos From the moment I came into the dealership to the day I drove away with my new Highlander Limited, I was treated extremely well. Eoin greeted me almost instantly, was so friendly, and took me immediately to see the car. Within minutes after that, I met Sophear who took great time to go through every detail of the vehicle in a manner that made me feel both comfortable and extremely confident in him. When my husband joined me, he was also impressed with the extensive overview of the vehicle he received. The decision to buy our Highlander from this specific dealership was an easy one, and the overall experience was second to none. Thanks to Nav for helping to seal deal, and to Jennifer in Financing for making even that part so enjoyable. Highly, highly recommend this dealership! More

I felt well rec'd and it seemed to be a Happy and efficient staff ....I like my old cars but because of airbags ,we are upgrading. and no one seemed to put me under pressure..I had thought that I maybe put unde staff ....I like my old cars but because of airbags ,we are upgrading. and no one seemed to put me under pressure..I had thought that I maybe put under a bit of high pitched salespeople etc but I was pleasantly surprised.and so thankyou from an old gal... More

Best car buying experience to date! My wife and I intitally stared talking with Ryian about purchasing a new 4Runner for her. Ryian was wonderful to deal with; very friendly, polite, kno My wife and I intitally stared talking with Ryian about purchasing a new 4Runner for her. Ryian was wonderful to deal with; very friendly, polite, knowledgeable, and if there was something he didn't know he would get it answered right away. Both my wife and I were so impressed dealing with Ryian about half way through purchasing our new 4Runner we decided to upgrade my Tundra as well. We have both purchased a few new vehicles before this trip in to Sherwood Park Toyota, and this was by far the best car buying experience either of us have had. Thanks again Ryian! More

Awesome in every way it could be. I can't say that I have been in to a dealership that had me enjoy the experience so much. Although when entering the establishment, you still feel lik I can't say that I have been in to a dealership that had me enjoy the experience so much. Although when entering the establishment, you still feel like your about to get attacked by sharks, the feeling quickly goes away once someone begins to help you find what you need. In my wife's and my case, this was simply purchasing the cars we had already decided on. The reason I initially came to Sherwood Park Toyota was because I was annoyed and upset with the previous Toyota dealership I had gone to. So, after arriving and being treated well after getting to Sherwood Toyota, I was happy I had taken the time to travel there. The gentleman who helped us was knowledgable (and when he didn't know, he found out for us) and extremely polite. I highly recommend asking for Dom C. in online sales if you go. Otherwise, the site is clean and well presents the cars they sell, and I enjoyed my experience in purchasing two new cars. More

#rd time a charm 3rd time a charm, this was the 3 lease for me through our company. The first 2 were here’s your keys and thanks for the monthly payments, no walk thr 3rd time a charm, this was the 3 lease for me through our company. The first 2 were here’s your keys and thanks for the monthly payments, no walk through at all. When I got my 3rd lease, Anya spent the quality time to walk me through the options before I even got the lease then spent a good hour going through it all again. And it was all info that a new owner should know…warranty & the features (time well needed) and was always making sure I understood the vehicle. I think it was the best service I had ever received on getting/handling a lease in my 30+ years. More

Excellent service I was looking for new car as my lease coming to an end. I approached Chris -sales Manager and Aymen (sales associate) were very patient and helped me I was looking for new car as my lease coming to an end. I approached Chris -sales Manager and Aymen (sales associate) were very patient and helped me choosing a car. I did not even visited any other dealership. Environment was not into a pushy sale making a pleasant experience. The best thing I like was the follow up by the sales staff. More

Wonderful Very helpful and friendly. Found what I was looking for and was able to own it within a week! Was a Great price and great staff. Very helpful and friendly. Found what I was looking for and was able to own it within a week! Was a Great price and great staff. More

Great experience Purchased my second Tundra from Anya, as with the first time, she did everything imaginable to get me into a new truck with a lower interest rate. I w Purchased my second Tundra from Anya, as with the first time, she did everything imaginable to get me into a new truck with a lower interest rate. I would absolutely recommend her to anyone looking for a new vehicle. More

I wouldn’t recommend this dealer to anyone I dealt with Ivan through email about a 2013 Toyota Tacoma. He was very helpful in answering all the questions in a fast and timely manner. I live 400 I dealt with Ivan through email about a 2013 Toyota Tacoma. He was very helpful in answering all the questions in a fast and timely manner. I live 400 km away from Sherwood Park so I set up an appointment to come look at the truck and test drive it on Monday. When Monday came I went out looked at the truck it had a cracked windshield but he said they would change it for free and I agreed to purchase the truck. I put a deposit down and Owen had my financing looked after. He said I should have no problem getting approved on my own without a co-signer but this wasn’t the case. I returned home Monday to wait and find out when the financing was approved so I could go back out and get the truck. Tuesday went by and I heard nothing from Owen about my financing. On Wednesday morning Owen called saying I would need a co-signer so he emailed me the documents to sign and sent it back to him immediately after. I heard nothing the rest of the day or Thursday morning so I called Thursday afternoon at 2pm and Owen said he hasn’t even looked at the email yet and that he would call me back in an hour to tell me if the loan was approved I called at 5pm to ask if he had heard anything yet because I was wanting to get the truck Friday. He said he hasn’t heard anything yet and that he would call me by the end of the day. 8:30pm came along I haven’t heard a thing yet I called Owen said my financing was approved and that it was okay to come get the truck without my co-signer there. I made the 400km trip there to get the truck just to find out the windshield was not replaced as we agreed. Ivan took me into Owens office and brought John the sales manager into the office. He said he would give me a $250 credit for the windshield which was a complete joke because I recently replaced the windshield in my Silverado and it was $550. We sat in Owens office for one and a half hours filling out paper work and I finally had the keys in my hand. But then the director of finance Sneil came in saying we couldn’t take the truck and I made the 400km trip out there for nothing. I was outraged as he said it was okay to take the truck without the co-signer. Sneil agreed to have the truck delivered. I left empty handed. Ivan called the following Monday to say he would only bring the truck half way and I would have to come get it at 9pm at night. I said that wasn’t going to work because it was ridiculous so I decided to make another 400km trip out there to get the truck. I wouldn’t recommend this dealership to anyone the customer service is horrible and once they have your deposit good luck getting a hold of anyone with any questions or concerns you have. After my experience with this dealer I honestly don’t know how they are even still in business. More