Sherwood Park Toyota

Amazing Service Anya was professional, knowledgeable, and honest, making my experience at Sherwood Park Toyota extremely positive. She was always very willing to help Anya was professional, knowledgeable, and honest, making my experience at Sherwood Park Toyota extremely positive. She was always very willing to help and I never felt any pressure from her. I can't believe how much fun I was able to have during this entire process! I definitely recommend her and the dealership to anyone looking to purchase a Toyota. More

Worth the Trip! From the moment we contacted Anya through the website, we knew she was going to make the process of purchasing our new truck a breeze! She was prompt, From the moment we contacted Anya through the website, we knew she was going to make the process of purchasing our new truck a breeze! She was prompt, professional, and knowledgeable. It was almost as if she knew exactly what options we were looking for, helping us create the truck we wanted. Before we arrived, she showed us a 'snapshot' of the process, and then not wanting to spoil the live reaction, left us in suspense. We trusted her without hesitation. When we saw the truck for the first time, it was even better than we had envisioned. She wasted no time setting up the final paperwork and walkthrough. Eli in the Finance department was extremely helpful and didn't pressure us into anything we weren't interested in exploring. Overall, we would highly recommend Anya, Eli and Sherwood Park Toyota to friends and family. More

Fantastic I recently bought a 2011 Tacoma from Eoin, and he made the process a breeze. He went above and beyond even letting me know when the price dropped. He I recently bought a 2011 Tacoma from Eoin, and he made the process a breeze. He went above and beyond even letting me know when the price dropped. He was honest and straight forward. The Dealer it self was great doing a lot of work to the truck making sure it was ready to go right off the lot. The finance department was great, Lisa always made sure I understood everything. Over all I'm very pleased with Sherwood Park Toyota and will surely be bringing my truck in when its time for upgrades.! More

It was a real pleasure dealing with Ryian I recently purchased a 2015 Camry through Ryian Galdo at Sherwood Park Toyota Ryian is courteous, knowledgeable, honest and helpful Ryian made this ca I recently purchased a 2015 Camry through Ryian Galdo at Sherwood Park Toyota Ryian is courteous, knowledgeable, honest and helpful Ryian made this car purchase the most pleasant I have ever experienced I will highly recommend him to anyone I may know that is interested in purchasing a Toyota More

Amazing, always. Ryian Galdo was a respectful and honest sales person. He showed the ins and outs to the vehicle I wanted. It was a pleasant experience! I got to choos Ryian Galdo was a respectful and honest sales person. He showed the ins and outs to the vehicle I wanted. It was a pleasant experience! I got to choose the vehicle I was comfortable with and I was given a wide range of options. I was also impressed with how flexible Sherwood Park Toyota can be with financing and availability of my needs. Thank you so much! More

My sales representative was very patient and really listened I have bought a lot of cars over the years and am high skeptical and leery about dealing with dealerships and HATE the negotiation game. Sherwood Park I have bought a lot of cars over the years and am high skeptical and leery about dealing with dealerships and HATE the negotiation game. Sherwood Park Toyota was patient and did not rush me to make a decision on my recent purchase. I was well represented by my sales associate (Sophear) and the Sales Manager David Vieira was very fair and really wanted everything to be right with my truck. Overall I am very pleased and impressed with their attentiveness to me - the customer. More

Personable, aims to please, and committed. I corresponded with Anya by phone and email a few weeks prior to purchasing our Toyota. Anya was very open and willing to supply me with any questions I corresponded with Anya by phone and email a few weeks prior to purchasing our Toyota. Anya was very open and willing to supply me with any questions on the potential vehicle purchase in a very professional manner and with quick response. When we went to pick the vehicle up Anya was there to make sure everything was explained on the operational aspect of the vehicle. We drove away very satisfied and will definitely refer our friends and family. More

Awesome services We bought the used Cadillac from sherwood park Toyota last month and I'm really impressed with their services. Nerissa and Johny are really nice and We bought the used Cadillac from sherwood park Toyota last month and I'm really impressed with their services. Nerissa and Johny are really nice and helpful so I didn't feel like they try to push us to buy at all and they made us feel like family and when we have a question they always there to help us. Loved their after sale service. If u go there ask for Nerissa and Johny (manager). U will be happy with your purchase. More

Anya was great. Love the 2015 Corolla S Anya made the car buying experience a breeze. She takes the time to talk to you and addresses all concerns. It puts you to rest and makes the experi Anya made the car buying experience a breeze. She takes the time to talk to you and addresses all concerns. It puts you to rest and makes the experience enjoyable. I am going to recommend her to all potential car buyers I know. Go to her, no one else Raj More

PROMISED RETURN CALLS NOT DONE ON MAY30/15 MY WIFE AND I VISITED THIS DEALSHIP(WE HAD PREVIOUSLY TALKED WITH MR.A. SINGH ABOUT OUR CREDIT SITUATION-SOMEONE STOLE MY WIFES IDENTIFICA ON MAY30/15 MY WIFE AND I VISITED THIS DEALSHIP(WE HAD PREVIOUSLY TALKED WITH MR.A. SINGH ABOUT OUR CREDIT SITUATION-SOMEONE STOLE MY WIFES IDENTIFICATION THUS CAUSING CREDIT PROBLEMS)HOWEVER THEY HAD ADVISETIZED CREDIT GOOD OR BAD COULD BE DEALT WITH.AFTER SPEAKING WITH MR.SINGH WE WERE THEN TAKEN TO THE CREDIT DEPTARTMENT AND FILED OUT A CREDIT APP.OUR SITUATION ABOUT ID THEFT WAS EXPLAINED TO THE LADY AND WE PROVIDED HER SOME FINANCIAL INFORMATION-CLEAR TITLE TO OUR HOME,STATEMENT OF INCOME-NO CREDIT CARDS(FOR A NUMBER OF YEARS)ONLY DEBT WAS A REVOLING LINE OF CREDIT,ETC.SHE THEN PROVIDED US WITH A LIST OTHER DOCUMENTATION REQUIRED WHICH WAS FAXED TO HER THAT DAY AND SHE CONFIRMED THAT MY FAX WAS RECEIVED.SHE SAID SHE CALL US BACK SUNDAY OR MONDAY.NO CALLBACK.ON TUESDAY I CALLED HER TO GET AN UPDATE AND SHE REPLIED THAT THE DOCUMENTATION SHE HAD REQUESTED WAS NO RECEIVED????I THEN POINTED OUT MY FAX AND HER VERBAL CONFIRMATION HOWEVER SHE SEEMED CONFUSED SAID WOULD CHECK THEIR FILE-WHICH WAS WITH THE CREDIT MANAGER AND CALL ME BACK.SHE DID RETURN MY CALL AND SAIS THAT THE DOCUMENTATION WAS MISFILED,THAT THEY HAD EVERYTHING AND WOULD CALL BACK IN A COUPLE OF DAYS TO ADVISE WHETHER WE WE ACCEPTED OR DENIED.AGAIN NO CALLBACK AND ON THURSADAY I CALLED HER.SHE SAID THAT THE */BANK*NEEDED CONFIRMATION OF OUR INCOME..WE HAD PROVIDED COPIES OF OUR BANK STATEMENTS WHICH SHOWED MONTHLY DEPOSITS BY THE FEDERAL AND PROVINCIAL GOVERNMENT.SHE SAID WAS TAKING THE NEXT COUPLE DAYS OFF AND TO SPEAK TO HER ASSISTANT ON FRIDAY.I CALLED ON FRIDAY AND WAS ADVISED THAT OUR BANK STATEMENTS WERE NOT ACCEPTABLE AND THEY REQUIRED COPIES OF PAY STUBS-WITH AUTO BANK DEPOSITS YOU DO NOT GET MONTHLY STUBS BUT I SENT COPIES OF THE PREVIOUS TAX RETURNS AND A LETTER FROM THE PUBLIC PENSION BOARD.AGAIN I WAS TOLD I WOULD CONTACT WITHIN A COUPLE OF DAYS.PREVIOUSLY I SENT A FAX TO MR.SINGH EXPLAINING MY PROBLEMS AND LACK OF PROMISED CALLBACKS NOT DONE.ON THE FOLLOWING TUESDAY I CONTACT MR.SINGH WHO SAID HE DID NOT RECEIVE FAX-THIS FAX WAS SENT TO MR.SINGHS ATTENTION AND RREQUESTED A COPY,AND SAID HE WOULD CALL ME BACK WITHIN AND FEW MINUTES.AGAIN NO CALLBACK FROM MR.SINGH SO I CALLED HIM.HE SAID HE GOING TO THE FAX MACHINE AND FOR ME TO STAY ON THE LINE.AFTER ABOUT 5 MINUTES ANOTHER GENTLEMEAN WHO SAID HE WAS THE CREDIT MANAGER.IT BECAME VERY APPARENT THIS PERSON,IN MY OPINION,HAD SOME DIFFICULTIES UNDERSTANDIND THE BANK STATEMENTS,LETTER FROM THE PENSION PEOPLE AND COMMENTED THAT THE TAX RETURNS DID NOT MATCH MY CURRENT MONTLY DEPOSITS TO WHICH I REPLIED THEY WOULDN'T DUE TO INCREASES.HE SAID HE WOULD CHECK WITH THE BANK AND CALL ME BACK WITHIN 1-1 1/2 HOURS-NO CALL BACK ON JUNE O6 AS PROMISED..IN MY OPINION NUMEROUS PROMISES TO CALLBACK WERE NOT HONOURED,FAXES SENT TO OTHER PEOPLE WERE NOT GIVEN TO OR RECEIVED BY THE PEOPLE TO WHOM THE FAX WERE SENT,THE CREDIT DEPARTMENT SHIFTED ANY REASONS FOR NON CALLBACKS ON THE BANK,MY REQUEST TO HAVE CERTAIN DOCUMENTS RETURNED AND THAT COPIES NONE OF THESE ARE TO BE RETAINED BY THEM IF APP REJECTED.(WOULD YOU WANT THEM TO RETAIN SENSITIVE CONFIDENTIAL DOCUMENTS?)AND AS OF TODAY-JUNE09/15 STILL NO PROMISED CALLBACK.IF OUR APPLICATION IS OR ISN'T APPROVED WHY NOT SIMPLY ADVISE US ACCORDINGLY.IN MY OPINION THIS WAY OF DOING IS UNACCEPTABLE AND IT APPEARS THAT THERE MAYBE A NUMBER OF CHANGES AND OR TRAINING DONE TO BE ABLE TO ACHIEVE THEY GOAL AS A BUSINESS RUN BY PROFESSINAL PEOPLE WHO UNDERSTANDED HOW TO TREAT THE PUBLIC AT LARGE.CONSIDERING THE ABOVE IF I WERE ASKED BY ANYONE OF MY DEALINGS WITH OR WOULD I RECOMMEND THEM WHAT DO YOU THINK MY REPLY MIGHT BE?DAN-LAMONT ALBERTA More