Sherwood Park Toyota

Very Helpful I purchased a used 2013 Ford Explorer from Sherwood Park Toyota. After a couple weeks of owning it, the power steering rack went on it. I called Sherw I purchased a used 2013 Ford Explorer from Sherwood Park Toyota. After a couple weeks of owning it, the power steering rack went on it. I called Sherwood park Toyota and spoke to Jordan who is one of the used car sales managers. Paullie is the other sales manager i dealt with also. Awesome two guys. They had my car towed to Sherwood Park and told me not to worry and they would take care of the problem. They provided a car for me while it was in getting fixed. I picked my car up today and was greeted by both Paullie and Jordan. They said she was ready to go and everything was fixed at no charge to me. All I can say guys is what an awesome service you have provided. I have nothing but great things to say about you guys and your salesman Karan. There is definitely a shortage of great service out there in the industry, but these guys have figured it out. Good on you all for taking care of the issues. Thank you very much. Greatly appreciate. More

Very professional patient and fair staff. I traded in a vehicle and bought a 2018 RAV4. The salesman was fair, honest and genuine. This location has attentive friendly staff throughout and the I traded in a vehicle and bought a 2018 RAV4. The salesman was fair, honest and genuine. This location has attentive friendly staff throughout and their hours of operation are exremely convienient and can work for all schedules. More

Exceptionally Helpful, Knowledgeable, and Personable! John has an incredible balance between being knowledgeable without being pushy or overwhelming. He focuses his efforts on helping you get what "you" John has an incredible balance between being knowledgeable without being pushy or overwhelming. He focuses his efforts on helping you get what "you" want in a vehicle. He is highly capable in what he does and demonstrates a high level of integrity in his interactions. More

Went over and above Leo, John and Maher went over and above to ensure we got the deal we were looking for. This was our first Toyota purchase, and we are very happy with Leo, John and Maher went over and above to ensure we got the deal we were looking for. This was our first Toyota purchase, and we are very happy with the sales staff at Sherwood Toyota More

Awesome experience Paul Currie and staff at Sherwood Park Toyota were simply awesome to deal with when I bought my 2017 Toyota Tundra TRD Pro!! I love my new truck and Paul Currie and staff at Sherwood Park Toyota were simply awesome to deal with when I bought my 2017 Toyota Tundra TRD Pro!! I love my new truck and I would highly recommend SP Toyota for your next purchase. More

Great communication Great experience! Both sales man and managers were fantastic to deal with, I have no complaints with the experience! Everyone was really easy to deal Great experience! Both sales man and managers were fantastic to deal with, I have no complaints with the experience! Everyone was really easy to deal with More

Excellent service Mitch Hiles was great to deal with. Delivered on everything he promised. Would highly recommend him and this dealership. This is my first experience a Mitch Hiles was great to deal with. Delivered on everything he promised. Would highly recommend him and this dealership. This is my first experience at Toyota and it was a great experience! More

Parts Department Staff ( Travis )went the extra mile and followed up right away on quoting rims and tires for a Toyota that I recently purchased. Many parts department Staff ( Travis )went the extra mile and followed up right away on quoting rims and tires for a Toyota that I recently purchased. Many parts departments have become only order processors, it was reassuring to find someone who would put in the extra effort. More

Exceptional! The sales representive Karan gave us exceptional service. He was professional, knowledgable and very friendly. We had phenomenal service and a enjoy The sales representive Karan gave us exceptional service. He was professional, knowledgable and very friendly. We had phenomenal service and a enjoyable time choosing our new RAV4. We would highly recommend Karan at Sherwood Toyota when purchasing your new vehicle. More

MOST INCOMPETENT PEOPLE EVER!!! Not only did they refuse to warranty my 3M (while I still had warranty under my car) but I also went in for my major servicing there and received garb Not only did they refuse to warranty my 3M (while I still had warranty under my car) but I also went in for my major servicing there and received garbage service. They told me I needed a wheel alignment done (even though I had done one the week before from there dealership). I yelled at them and told them I wasn't happy about the service, especially since they didn't finish everything they promised they would. Sherwood Toyota called me and told me they never got the work finished because they did my wheel alignment (then why did they recommend I need to get one done??). Sherwood Toyota ensured me that they would call me back and re-schedule a day where they would: 1. Fix the problems that they promised they would 2. Give me a loaner vehicle while they did so They never did call me back to reschedule, so not only did I never go back, I bought another Toyota vehicle from a different dealership. I also got my wheel alignment done from somewhere else that told me "my alignment was out to lunch" They are a bunch of crooks, will never go back. HIGHLY RECOMMEND GOING TO ANY OTHER TOYOTA DEALERSHIP!! More