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Sherwood Park Toyota

Sherwood Park, AB

3.6
1,044 Reviews

31 Automall Road

Sherwood Park, AB

T8H 0C7

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Showing 1,044 reviews

March 10, 2020

Hassle free purchace from Sherwood Park Toyota Rod, I just purchased a 2020 4Runner Limited on Thursday March 12,2020. From the moment I spoke with Brayden Norris the deal was already completed. More

by rlewis10001
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Barrett, Brayden Norris
Mar 10, 2020 -

Sherwood Park Toyota responded

Thanks, Rod, for the review! We're absolutely thrilled to hear that Brayden, Stephanie, and the rest of our team were able to ensure you had an enjoyable and pressure-free buying experience! Enjoy your tough and rugged new 4Runner Limited - and all of the trails it's sure to see! We appreciate the recommendation and can't wait to see you back again soon! -The Sherwood Park Toyota Team

February 27, 2020

Marshall made my used vehicle purchase smooth and worry free I received outstanding and efficient service from Marshall who assisted me in trading my 4Runner in on a newer Tundra. The whole process, from settli More

by LeRoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayden Norris, Marshall Somerville
Feb 27, 2020 -

Sherwood Park Toyota responded

Thanks for the review LeRoy! We're thrilled to hear that Marshall, Brayden, and the rest of our team helped ensure that you had a smooth, seamless, and enjoyable experience! We're also glad that we were able to get any inconveniences sorted straight away. Congratulations on your tough new Tundra - enjoy it! We can't wait to see you back again soon! -The Sherwood Park Toyota Team

February 21, 2020

We received an excellent service from Sheerwood Toyota as first time buyer here in Alberta. Special mention to our Product Advisor Jun Uy, whom we highly recommend for giving us extra service from beginning More

by Jonah Marie
Recommend Dealer
Yes
Employees Worked With
Jun Uy, Chris Kambeitz
Feb 21, 2020 -

Sherwood Park Toyota responded

Thanks for the review, Jonah! We're thrilled to hear that Jun, Chris and the rest of our team were able to ensure you had a great experience from start to finish, especially since it was your first vehicle buying experience in Alberta! Congratulations, and enjoy your new ride! We can't wait to see you back again soon. -The Sherwood Park Toyota Team

February 18, 2020

Jun Uy is awesome he help us in getting into the right vehicle. And also Chris K. his manager very nice guy. Trevas did the delivery and he is good. More

by Archie
Recommend Dealer
Yes
Employees Worked With
Jun Uy, Chris Kambeitz
Feb 18, 2020 -

Sherwood Park Toyota responded

Thanks for the review Archie! We're so pleased to hear that Jun, Chris, Travis, and the rest of our team were able to ensure you had a great experience and that you ended up with the right vehicle for you and your family! Enjoy your new ride, we can't wait to see you back again soon! -The Sherwood Park Toyota Team

February 13, 2020

Tyler and Iman were absolutely awesome. Helpful and knowledgeable. The finance team was great as well and didn’t push any extra coverage in a pushy manner. I love my new Highlander and would recommend More

by Izzyzunac
Recommend Dealer
Yes
Employees Worked With
Tyler , Ayman Eldoueik
Feb 13, 2020 -

Sherwood Park Toyota responded

Thanks for the review! We're so pleased to hear that Tyler, Ayman, and the rest of our team were able to make your vehicle buying experience a pleasant one from start to finish! Enjoy your luxurious new Highlander! We can't wait to see you back again soon! -The Sherwood Park Toyota Team

February 06, 2020

Lack of professionalism or care for their customers If there had been a zero rating for this dealership I would I have offered that as 1 star feels too high. My partner and I had just moved to the area More

by ttomassetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John was the sales manager, Steve was the salesman and we cannot remember the woman's name.
Feb 06, 2020 -

Sherwood Park Toyota responded

Hello. Thank you for taking the time to voice your comments and concerns. We're very sorry to hear about your experience, and we want you to know that we value you as a customer and appreciate your patience. We are diligently working on rectifying the issue, and have placed an order today, for a brand new set of tires and rims. Again, we are very sorry about your experience and the delay, and if you have any further comments/questions/concerns, please feel free to let us know at your convenience by calling us at (780) 306-7690. We will be in touch regarding your new rims and tires, and are looking forward to resolving this issue. -The Sherwood Park Toyota Management Team

Feb 06, 2020 -

ttomassetti responded

I have lost track at this point around the amount of times we have heard this from your team. There has been nothing but patience on our end however the "value" you speak of in regards to your customers has been non-existent. We no longer have any patience left and would like something more to be done at this time. This is unacceptable. Do better, be better then this.

Feb 06, 2020 -

Sherwood Park Toyota responded

We have reached out to you regarding the tires and rims, and you feel there is anything else we can do we would happy to discuss that once we hear back from you. We understand your frustration and are doing what we can to rectify the situation. -The Sherwood Park Toyota Management Team

Feb 22, 2020 -

ttomassetti responded

For those of you following this I would just like to note that it is now February 22nd, 2020. That is 2 weeks after writing this review and over 4 months of waiting for the tires and rims. In these last two weeks my husband continued to reach out to them and today he is finally being invited in to receive what was promised to him at the time of the deal. I will update this later with the outcome. As expressed in early review this is completely unacceptable and unprofessional and Toyota needs to do a lot better than this. Do not shop here.

January 11, 2020

Today I leased a new 2020 Corolla for work. The entire team was professional and efficient. They answered all my questions and were able make things work for me financially. Thank you Sherwood Park To More

by Kathleen Cook
Recommend Dealer
Yes
Employees Worked With
Charles Ho, Chris Kambeitz, John Inostroza, Amit Singh, Karan Singh, Jay Rebus, Marshall Somerville
Jan 13, 2020 -

Sherwood Park Toyota responded

Thanks for the review Kathleen! We're so pleased to hear that our whole team was able to help you find the perfect vehicle for you, and answer any questions about it in the process. Enjoy your stylish new Corolla! We really appreciate the recommendation, and can't wait to see you back again soon! -The Sherwood Park Toyota Team

December 30, 2019

customer service I have had a very good experience with the dealer Chadi Boudiab who helped us buy a nice car for a good price. For his excellent guidance, I will reco More

by Emad Shmseddine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chadi Boudiab
Dec 30, 2019 -

Sherwood Park Toyota responded

Thanks Imad, for the review! We're so pleased to hear that Chadi and the rest of our team were able to help ensure you had a great experience. Enjoy your new-to-you ride! We can't wait to see you back again soon. -The Sherwood Park Toyota Team

December 29, 2019

During my last visit to Sherwood Park Toyota, I was helped by a very friendly young man Shadi Boudiab who went above and beyond to show me different options of vehicles. I will recommend Sherwood Par More

by hkarame
Recommend Dealer
Yes
Employees Worked With
Chadi Boudiab
Dec 30, 2019 -

Sherwood Park Toyota responded

Thanks for the review! We're so pleased to hear that Shadi and the rest of our team were able to help ensure you had a great experience. We really appreciate the recommendation, and we can't wait to see you back again soon. -The Sherwood Park Toyota Team

December 14, 2019

Very happen with the Rav 4 TRD! Chris is an very personable and knowledgeable. Makes car buying a great experience. Has alway greeted us with respect whether we’re buying or just in for a service. More

by Ervin
Recommend Dealer
Yes
Employees Worked With
Chris Kambeitz
Dec 27, 2019 -

Sherwood Park Toyota responded

Thanks Ervin, for the review! We're so pleased to hear that Chris and the rest of our team were able to ensure you had a great experience through and through! Enjoy your rugged new RAV4! We can't wait to see you back again soon! -The Sherwood Park Toyota Team

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