Sherwood Park Toyota

Great Salesman Don't know much about dealership other than a young salesman Tyler greeted me at the door when I arrived and it was the best thing that happen to me. Don't know much about dealership other than a young salesman Tyler greeted me at the door when I arrived and it was the best thing that happen to me. I got Professional and courteous help and all round great service and his knowledge of the SUV that I wanted to purchase. Made my day of purchasing a new RAV4 from them was outstanding. Great job by Tyler as kept the whole ordeal very Light and easy to understand. Will deal and look for him to say hi every time I am at dealership. Thanks Tyler. More

Awesome Experience Jo, Doug and Karan Originally went in for a service on wife's Toyota 2019 Rav 4 Trail , as we waited looked around and the Toyota T86 caught my eye. Jo arranged for me t Originally went in for a service on wife's Toyota 2019 Rav 4 Trail , as we waited looked around and the Toyota T86 caught my eye. Jo arranged for me too take a test drive in an automatic T86 with Doug. Doug was very knowledgeable about the car. Came back in and the wife was looking at the silver manual T86 and said the silver looked better. With a few modifications (which were great suggestions) we bought the Silver T86. Never felt pressured into anything very well explained prior too meeting Karan Singh (Finance) when he took over he explained everything very clearly and it was a breeze. All in all Jo, Doug and Karan are a knowledge and efficient team from point A to Z.....as well Doug make sure your ready for that ice cream :) Can't seem too find Doug's name but defiantly will give him 5 stars as well More

Purchase a new vehicle. We purchased a 2020 Corolla from Jordan the bow tie guy Gill. Jordan was very knowledgeable for the product that would suit our needs. One thing that We purchased a 2020 Corolla from Jordan the bow tie guy Gill. Jordan was very knowledgeable for the product that would suit our needs. One thing that made the transaction very easy was they gave us top dollar for our older Toyota. The deal was 90% over the phone which was very quick and painless. One thing that disappointed our experience is that we drove in from Saskatchewan five days after the deal to pick up the car, after we drove away from the dealer we noticed that the passenger side head light has glue or silicone in the lens cover which looks bad. I think that should of been noticed durning detailing before we picked up the car. They will replace the cover except we don't live in Sherwood Park area. So will have to have repaired next time there. I would recommend this dealership to purchase your next vehicle. Daryl More

It was a Great experience today at Sherwood Park Toyota. Excellent customer service 👍. I would recommend anybody looking for a vehicle. Thank You Guy's. Excellent customer service 👍. I would recommend anybody looking for a vehicle. Thank You Guy's. More

Had a truly terrible experience here. I'm from out of town, so I did most of the purchase over the phone. When I showed up to sign the paperwork, the price was more than $5000 than we had agreeded upon. town, so I did most of the purchase over the phone. When I showed up to sign the paperwork, the price was more than $5000 than we had agreeded upon. The finance manager tried to charge me for every possible accessory, and I had to argue with him for over an hour just to get the actual price. He tried to convince me it was taxes, where he was very clearly trying to rip me off. Once the vehicle was delivered they didn't even include the owners manual with the vehicle. I wouldn't recommend this dealership to anyone. More

I had a service appointment on my truck today morning at 9: 45 in the morning . But the staff was very disappointing. My 2019 Toyota Tundra truck having a problem for the air condition. So I dec at 9: 45 in the morning . But the staff was very disappointing. My 2019 Toyota Tundra truck having a problem for the air condition. So I decided to bring it to the dealership because my truck still in warranty for less than a year, an I had an extended warranty too. I'm driving from Breton Alberta to Sherwood park . So after 20 minutes Mr Landon Lavalle Service advisor inform about a rock hit on my AC condenser and he is waiting for diagnose final report. The problem me an my family waiting in service Lounge from 10:00 am to 2:15 PM but no one will inform me. That my car just already parked at the parking lot. An not yet fix because is not covered in warranty. The service advisor never let me know about my truck just already in the parking lot for how many hours. Good thing I decided to checked at the service station . But I seen my car just already at the parking lot. When I asked the other service advisor then she told me about that my truck not yet fix. Because not included in warranty. So I was really upset about that. Even though if not included in warranty, He should be inform me about the situation instead of waiting for nothing. Mr Landon told me the service takes 2 hours only so I told him I'm ok to wait for 2 hours. But 4 hours for nothing too ridiculous experience. My wife should have an appointment for her cancer doctor at 2: 30 we missed because of what happened... More

Online Purchase made easy We bought our vehicle back in 2017 off of Sastri Udit. His communication was top notch throughout the entire purchase of our 2016 Toyota 4Runner. We We bought our vehicle back in 2017 off of Sastri Udit. His communication was top notch throughout the entire purchase of our 2016 Toyota 4Runner. We bought from a small town in BC and made the drive to Edmonton to trade in our Jeep Wrangler. The process was made so easy, from trading the vehicle in, to purchase papers, to getting new tires put on the vehicle. I would 100% recommend this dealership to anyone looking to buy a new Toyota. I make the 20 hour trip again in a heartbeat! More

Total unethical sales tactic and lack of professionalism I don't recommended to anyone to go there and buy vehicle . Taking advantage of emergency situation. I called the number provided into reply from I don't recommended to anyone to go there and buy vehicle . Taking advantage of emergency situation. I called the number provided into reply from Sherwood park toyota but its general number and receptionist again doesn't connect me to the management. They are lying on each and every step. More

I bought toyota sienna 2020 limited from Blake Hopp and just wanted to say that he was very good in dealing with us and helped us a lot and cleared everything like interest rate and payment plan .I strongl just wanted to say that he was very good in dealing with us and helped us a lot and cleared everything like interest rate and payment plan .I strongly recommend him . Thanks Blake and Sherwood Toyota . More

Amit the liar Today I bought a truck from their was agreed on a price with the sales man that the sales general manager agreed on to find out when I signed the pape Today I bought a truck from their was agreed on a price with the sales man that the sales general manager agreed on to find out when I signed the paper they added 624 dollar to the deal with out my knowledge, and Amit refused to honor his world and the finance manager he said he believe what I said but I don’t have it in writing so to bad very bad experience More