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Sherwood Park Toyota
Sherwood Park, AB
1,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,047 reviews
November 18, 2021
Upsold 2 addtnl warranties. When I wanted to trade in this car, 37 days later, they refused to refund ($1000 total). I contacted both insurance companies & both agreed to refund. Unfortunately, it is dea this car, 37 days later, they refused to refund ($1000 total). I contacted both insurance companies & both agreed to refund. Unfortunately, it is dealer's discretion after 30 days, & the dealer must refund me & then be reimbursed by insurance. They don't lose a thing by complying but refuse. I have traded in this 2021 Highlander XSE for the Platinum trim - but I did it at Heninger Toyota in Calgary. SP got the sale of my first vehicle, unfortunately, but they'll not get another dime. I hope you take the time to read the many, many negative reviews of this dealership. I didn't and paid the price. More
by ....
Employees Worked With
Karan Singh
November 16, 2021
Good afternoon I called the Toyota dealership in Good afternoon I called the Toyota dealership in Sherwood Park for some information on purchasing a new vehicle. I spoke with your salesma Good afternoon I called the Toyota dealership in Sherwood Park for some information on purchasing a new vehicle. I spoke with your salesman Blake Hopp. I would like to express my upmost gratitude to him. Blake was so patient and helpful to me with all my questions and really took the time to explain and educate me on the different vehicles I had question about. We will be purchasing a new vehicle in the new year and we will definitely be contacting Blake. Thank you again for your time Amanda Mailman More
by Amanda
Employees Worked With
Blake Hopp
November 04, 2021
If I was shopping for a Toyota, and I might be someday, I wouldn’t go to Sherwood Park Toyota just based on your radio ads. They have to be the worst, most annoying on the radio, especially “Jenny”. I turn i wouldn’t go to Sherwood Park Toyota just based on your radio ads. They have to be the worst, most annoying on the radio, especially “Jenny”. I turn it down every time I hear the annoying banter between those two. More
by Wendy
Employees Worked With
Jenny from radio ad
October 31, 2021
You've got a lot of nerve sending me a service reminder after not even replying AT ALL when you broke my windshield on a recall. Sent pictures and nothing.Like I wasn't there.Now you want more of my cash.$ after not even replying AT ALL when you broke my windshield on a recall. Sent pictures and nothing.Like I wasn't there.Now you want more of my cash.$280 to replace windshield.Thanks but no thanks. I'll quit while I'm behind. Shamus More
by shamuskelley
Employees Worked With
l,lavallee
October 13, 2021
Trevor in service at Sherwood park Toyota should be FIRED! He will likely cause more issues than solve , took my Toyota in (again) for the senors at 11 am and promised we’d have it by 4. We were left FIRED! He will likely cause more issues than solve , took my Toyota in (again) for the senors at 11 am and promised we’d have it by 4. We were left a message at 1:06 pm , we tried to call back but just got the answering machine several times, we were to b picked up by their shuttle , after phoning many times and talking to a few people trying to convince someone it’s very important I get my truck by 4 I have a child to pick up half way across Edmonton in rush hour traffic🙈 So my last call to them was at 4:10 pm ! Hysterically I told them I would have to get a cab and I expected them to pay for it to make amends for not doing as promised, when I arrived at 4:25 pm ,thanks to a very concerned thoughtful understanding cab driver ,I was refused the measly $20.40 for the driver as well as refused my keys to my truck on a paid for already service , if you can believe that! On top of this we were threatened to have police called on us for trying to defraud the cab and told to never come back, Don’t worry Trevor I’m sure you don’t have a problem repelling people I know I don’t ever want to deal with you and I will let others know of such a poor work ethic you carry, if you had enough smarts you realize you should be so ashamed 👎👎👎😖oh and I should mention we paid the cab and tip 😉 More
by Bjgunsch
Employees Worked With
Trevor
September 05, 2021
Wonderful service from Hitesh Mankotia at Sherwood Park Toyota. I bought Toyota highlander 2021, which I love it and he was very patient and helpful with the choosing of the vehicle. He recommended me the Toyota. I bought Toyota highlander 2021, which I love it and he was very patient and helpful with the choosing of the vehicle. He recommended me the perfect highlander trim for me and my family. I would love to come back and buy more cars from here in future. Amazing Service and best deals! More
by Vinod Patel
Employees Worked With
Hitesh Mankotia, Jo Cariou
August 29, 2021
I purchased a sedan from this dealership, Hitesh Mankotia the Product Advisor gave us one of the best customer services their. We told the car that we wanted, and he helped us out with everything and gave u the Product Advisor gave us one of the best customer services their. We told the car that we wanted, and he helped us out with everything and gave us the best deals ever. Next time I buy a car, I'm definitely going there! More
by Peter Shaijan
Employees Worked With
Hitesh Mankotia
July 22, 2021
Jo Cariou and Dominique Girouard :HONEST Dealers, friendly, knowledgeable, amazing, customer service. Gave me a great deal on a 2021 Limited Hybrid RAV 4 in exchange of my beautiful blue baby Limi friendly, knowledgeable, amazing, customer service. Gave me a great deal on a 2021 Limited Hybrid RAV 4 in exchange of my beautiful blue baby Limited Hybrid 2018 . I have the best RAV 4 and deal anybody could get ! Trust ONLY in these two guys! they see you as a human person, not as $$$$ . They are amazing !Trust them! You have a faithful client for life!! thank you so much!! M.V. More
by monica abac
Employees Worked With
Dominique Girouard, Jo Cariou
July 20, 2021
Purchased a truck from sherwood park toyota, And the Check engine light came on a day later, brought it to the dealer here in fort mcmurray and needs 600$ for a new thermostat. Wasn’t covered under warr Check engine light came on a day later, brought it to the dealer here in fort mcmurray and needs 600$ for a new thermostat. Wasn’t covered under warranty and had to beg just for the dealership to only cover half. Horrible experience as a 19 year old that just financed my first vehicle. More
by mackenzie wilson
Employees Worked With
carmen 5stars
