Sherwood Park Hyundai
Sherwood Park, AB
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565 Reviews of Sherwood Park Hyundai
give a zero if I could. You guys have done nothing but screw my sister around to fix her BRAND new car since July. Second time now she's been booked for the repairs and oh shock shock surprise surprise yo screw my sister around to fix her BRAND new car since July. Second time now she's been booked for the repairs and oh shock shock surprise surprise you can't fix it yet again. Oh but while popping out a dent you break her light and glue it back together for now because oh look you can't fix that properly now either. Twice you people have left her stranded without a vehicle and her three freaking kids. Wasting her gas going back and forth. You guys are the biggest joke of a dealership I have ever seen. I'll be making sure not to refer you to anyone and everyone I know will know the xx you all pull. Such a bloody joke! More
Obviously top-driven attitude of total disrespect for health and safety of employees and customers. I was at this dealer for emergency service. What I saw while I waited was totally disgusting: - No si health and safety of employees and customers. I was at this dealer for emergency service. What I saw while I waited was totally disgusting: - No signs at entrances to the show room requiring face coverings. - Staff not wearing masks in work areas, walking through public areas, and sitting at desks - Staff not wearing masks properly (not covering nose or below chin) - Sales staff meeting in show room with no masks, some staff have masks pulled below chins, most, including leader, do not have any mask at all - No corrective action by workers or leaders, indicating top-to-bottom culture of non-compliance, I sensed a culture that actually discouraged compliance - When I challenged one employee his response was "Oh, I just left it at my desk". Didn't do anything until I continued to engage, then finally asked the receptionist if she had a mask. - I felt unsafe here, and so instead of waiting I called my wife to come pick me up. In a blizzard. - If this is the way you deal with a public health emergency, with clear rules in place for workplace behaviour, how can you be trusted to properly service a vehicle? Obviously don't care about public, it appears things haven't changed very much since we stopped dealing with this location in 2010. We were considering changing where we do our service and we're in the market for a new vehicle to replace our Sante Fe - this dealership will not be in the conversation. More
Great service, Well knowledgeable staff helped pick the right vehicle for me. Went over all my options and helped my get good financing. Would highly recommend them if you are in the market for a new vehi right vehicle for me. Went over all my options and helped my get good financing. Would highly recommend them if you are in the market for a new vehicle. Shout out to Blake F. thanks for showing my all the neat things about my new ride! More
Walked in to customer lounge to wait for pick up while vehicle being serviced. Walked by desk where two employees loudly discussing what drugs they were going to take at the xmas party that night. Referen vehicle being serviced. Walked by desk where two employees loudly discussing what drugs they were going to take at the xmas party that night. Referenced cocaine and marijuana . They did not make any attempt to wait until I walked by to finish their conversation or lower their voices. While waiting in lounge employee wearing suit walked right being my chair and burped loudly. Very unprofessional and disrespectful. It was very off putting and made me question wether or not I would trust these people to sell me a vehicle. Extremely poor first impression of the dealership. More
They kept on time for my appointment and finished the jobs in a timely manner. Colton was helpful with my issue and taking down all details. Like the free car wash and the scuttle driver’s chat. jobs in a timely manner. Colton was helpful with my issue and taking down all details. Like the free car wash and the scuttle driver’s chat. More
I went in with an extremely difficult problem to solve and they were able to come up with a perfectly reasonable explanation that matched the timeframe I had described. Fantastic service and they were able to come up with a perfectly reasonable explanation that matched the timeframe I had described. Fantastic service More
Brought my Santa Fe in for its regularly scheduled service appointment. I was greeted immediately upon arrival and the staff were all friendly and helpful. My vehicle was ready within the timeframe th service appointment. I was greeted immediately upon arrival and the staff were all friendly and helpful. My vehicle was ready within the timeframe that was communicated to me so overall a great experience. More