Sherwood Park Hyundai

I would give below one star if possible. I was returning customer. I placed an order for a vehicle and I was quoted price for my vehicle. After one month when my vehicle arrived they tried t I was returning customer. I placed an order for a vehicle and I was quoted price for my vehicle. After one month when my vehicle arrived they tried to lower my vehicle price by almost 8k. Now they will be selling my vehicle at a much higher price. I hope there is some sort of regulation for these people. More

Vehicle was in for service for almost 3 months ( had a car rental charge was $2300 ). No communication between departments. car rental charge was $2300 ). No communication between departments. More

If I could give a 0 star I would. We have had issues with Santafe Plugin Hybrid since new. Check engine lights, false headlight and turn lights burnt out and quality of side panels th We have had issues with Santafe Plugin Hybrid since new. Check engine lights, false headlight and turn lights burnt out and quality of side panels that bubbled out. Every time we have gone in they claim to not be able to get any information from the vehicle for the engine light and would need it to be on to diagnose. Today the light came on again. We took the vehicle their immediately to have at least the code checked. We were turned away due to them being booked all day. It only takes a couple fo minutes to pull a code but they were not even willing to do that. They suggested we leave the vehicle so they could get it in at sometime today. The code would have been gone and we would be in the same position. After speaking with the service manager Seamus, it was evident that they were not going to help us at all. I called Southtown Hyundai and explained the exact situation and the frustration with the poor quality customer service. They told me that even thought they were booked as well, they would take us in to at the very least pull the codes. Will never go back to Sherwood Park Hyundai for service again. Worst experience and customer service I have had with a car dealership. More

My car looked brand new and even felt that way while driving. Then a storm happened and it got a bit dirty on the outside. Overall a great job. driving. Then a storm happened and it got a bit dirty on the outside. Overall a great job. More

Just in for service. Michelle took my info and came and got me 10 min earlier than promised when all was done. Fast and friendly what more can you ask for.👍 Michelle took my info and came and got me 10 min earlier than promised when all was done. Fast and friendly what more can you ask for.👍 More

The service is always excellent! The service technicians are friendly and courteous, and I love their complementary shuttle service. The service technicians are friendly and courteous, and I love their complementary shuttle service. More

Meet expectations shamus texted me when vehicle was done. The only thing is that the dealership can upload the updates for the navigation system. Would of been handy as it is manufactures update The only thing is that the dealership can upload the updates for the navigation system. Would of been handy as it is manufactures update More

My hitch signal problem was found to be caused by a blown fuse. Quickly corrected. No charge. fuse. Quickly corrected. No charge. More

Got me in very quick. Responded back to me right away. Got me back in and parts ordered right away Responded back to me right away. Got me back in and parts ordered right away More

I have deal with this dealership for a number of years in both sales and service departments, I have never been disappointed with the quality and the level of performance. both sales and service departments, I have never been disappointed with the quality and the level of performance. More