Sherwood Park Hyundai
Sherwood Park, AB
Filter Reviews by Keyword
By Type
831 Reviews of Sherwood Park Hyundai
amazing staff and very quick and convenient- always on time and honest- will recommend to all my friends and family - i have purchased and serviced 3 cars here time and honest- will recommend to all my friends and family - i have purchased and serviced 3 cars here More
Seamus, Chance, Michelle are amazing. They are welcoming and give great service every time I come in for service. They got me in and out fast and I was able to make it to work on time. Th They are welcoming and give great service every time I come in for service. They got me in and out fast and I was able to make it to work on time. Thanks guys. More
Great service. Polite staff. They are always ready to take me when I arrive and go through what’s been done when I go to pick up the car Polite staff. They are always ready to take me when I arrive and go through what’s been done when I go to pick up the car More
went there twice for two different things and had very good service. Purchased a car …everything was done quickly and efficiently with friendly staff. Second time went in for a tire change over oil, chang good service. Purchased a car …everything was done quickly and efficiently with friendly staff. Second time went in for a tire change over oil, change, and assessment of any other issues which was promptly done. The staff in the shop were very friendly very kind and explained anything I needed to have done clearly. More
So I went there for my flat tire issue. They fixed it 2 years ago and did both completed the repair. I have to spend 3 hours today just because it was not done properly at the very first pl They fixed it 2 years ago and did both completed the repair. I have to spend 3 hours today just because it was not done properly at the very first place. Kept my car in for 3 hours and then they say they cant do anything coz tire are not on rims. I paid 1500 for my tire warranty for this kind of service??? Worst customer service. Never ever in my life i will go for hyundai again. They just talk to you sweetly when they want to sell but when it comes to providing customer service they are worst. I was sitting there in cold and fever for 3 hours so that i can get the mess clear that was created by them. More
Don’t believe a word they tell you especially at Sherwood Hyundai make sure you have everything in writing they don’t honour what’s promised and there manufacturer warranty is xxxx when they say only thing t Hyundai make sure you have everything in writing they don’t honour what’s promised and there manufacturer warranty is xxxx when they say only thing that isn’t covered is brakes bunch of snakes and smug xxxxxxxx I would never buy another one or recommend to anyone More
I originally came to Sherwood Park Hyundai for a simple oil change, which turned into a five-hour ordeal despite being scheduled for 11 a.m. I didn’t receive my car until 4 p.m., and had to repeatedly ask oil change, which turned into a five-hour ordeal despite being scheduled for 11 a.m. I didn’t receive my car until 4 p.m., and had to repeatedly ask for updates. When I finally brought it up to the service manager in person, his attitude was dismissive and unapologetic. He told me, “Well, we are here now,” showing no real accountability or concern. After sharing my honest experience in a review, the same service manager emailed me saying the dealership would rescind a previously offered free detail and oil change if I didn’t take the review down. I found this incredibly inappropriate—it felt like an attempt to silence me for speaking honestly. When I expressed how uncomfortable this made me, he doubled down, saying he saw “no benefit” in providing services to an “unhappy customer.” While I was told I could still use the oil changes I prepaid for at the time of purchase, I now feel bullied and completely uncomfortable returning to the dealership. I should not have to choose between my voice and my money. This experience has made it clear that honest feedback is not welcomed here—only silence in exchange for service. That’s not how customer service should work. More
This branch has the best service I’ve ever experienced. Seamus Welling delivers what he says every single time and I find him to be extremely fair! Seamus Welling delivers what he says every single time and I find him to be extremely fair! More
I had to come in for a recall on my 2013 Hyundai Santa Fe. My car was taken care of quickly sooner than expected. I was given a loaner vehicle to use as I had also added other items onto the list while my Fe. My car was taken care of quickly sooner than expected. I was given a loaner vehicle to use as I had also added other items onto the list while my vehicle was being serviced. Everything was explained to me upon pick up that my vehicle is now “golden”. More








