Sherwood Park Dodge Chrysler Jeep Ltd

Took my Wrangler in for a Technical Service Bulletin. A code PO306 which was a Misfire on cylinder number 6 (extended Warranty) they wanted to find and charge me for all kinds of things that had nothing A code PO306 which was a Misfire on cylinder number 6 (extended Warranty) they wanted to find and charge me for all kinds of things that had nothing to do with the problem including a camshaft for 635.00 which i paid for like an idiot and then they wanted to charge me 1343.58 for a vacuum pump which again had nothing to do with the misfire of cylinder 6. They had the jeep for 13 days and still could not find the problem. I had enough of their BS and took it to my regular Mechanic at Alta Muffler who found the problem in 15 minutes. And they didn't charge me anything. I wouldn't take my bicycle to Sherwood Dodge for servicing. More

Excellent service and the salesman Kyle Leblanc did above and beyond great job! We were happy with all aspects of the sale! and beyond great job! We were happy with all aspects of the sale! More

Very poor company, buy somewhere else If possible and avoid. Purchased a truck from them and they never followed through on their side of the deal. ***UPDATE* I was contacted by Sherwood Dodge to rec avoid. Purchased a truck from them and they never followed through on their side of the deal. ***UPDATE* I was contacted by Sherwood Dodge to rectify the issues. They called promising me to make it right. Then they ghosted. If I could, I would lower the rating less than one for that. ***UPDATE #2* I was once again contacted by Sherwood Dodge (Mark), They had promised a gas card and oil change to rectify the issues. We set up a meeting, when I arrived for the meeting they were not around, I called them and they said they could no longer do what they said they would. It would have been nice to cancel the meeting instead of wasting my time driving to the dealership. Once again if I could lower it again I would. More

Ahmed Ali was my sales representative and he went above and beyond for me. He did an outstanding job for me. Very satisfied and very happy with the vehicle would definitely come back. and beyond for me. He did an outstanding job for me. Very satisfied and very happy with the vehicle would definitely come back. More

Very efficient service where we felt no pressure to buy. The whole process went very smooth including a trade in for our older vehicle. The sales people were very accommodating & showed a desire to meet our The whole process went very smooth including a trade in for our older vehicle. The sales people were very accommodating & showed a desire to meet our needs. Follow up as to any concerns was made. Would definitely recommend this dealership to others who maybe interested in buying a new vehicle or trading in a used one. More

Ahmed Waqar was awesome helpful, caring and thoughtful. He found me the perfect vehicle for me. He bent over backwards to make sure I was happy with the deal. Sherwood park dodge Has always looked after He found me the perfect vehicle for me. He bent over backwards to make sure I was happy with the deal. Sherwood park dodge Has always looked after me I’ve bought my last 3 vehicles from them . Walked away happy every time. More

They gave me an awesome trade value, and I drove away with an awesome used truck. Sure I had minor issues, and they were looked after in a timely manner. One can’t forget, you’re buying used, and you can with an awesome used truck. Sure I had minor issues, and they were looked after in a timely manner. One can’t forget, you’re buying used, and you can’t expect a dealership to know every possible little hiccup that the vehicle might have. I was treated very well and would not hesitate to return to this dealership, but for now, the vehicle I purchased is working just fine. I’ve never seen a used vehicle as detailed as this one was, awesome detailers. Used car manager treated me with respect, as did the service department, Finance department got things looked after, sales lady was very courteous. Thank You Sherwood Dodge for an awesome truck. More

Krzysztof (Kris) Zielinski Is a very knowledgeable and professional salesman. Thank you Kris . From a Happy Customer! professional salesman. Thank you Kris . From a Happy Customer! More

I hate this place so much it’s hard to even explain. When I bought my used 2014 dodge truck my first ask was that it had Bluetooth and an add on would be a hard tonneau cover. The vehicle didn’t have Bluetoo I bought my used 2014 dodge truck my first ask was that it had Bluetooth and an add on would be a hard tonneau cover. The vehicle didn’t have Bluetooth which I should have checked, but the sales rep just wanted the sale and to get me out of there. The tonneau cover was not the one I asked for and they never consulted with me before installing it. Later I complained and they told me that the sales rep I had was fired and they threw in a couple oil changes for me to make it all better Recently went to the service department to have my aux chord port looked at because it hasn’t worked since I was broken into so naturally I thought something was wrong. They told me I’d pay a minimum deductible for the service, but they didn’t do a single thing, all they did was try the aux on a Samsung phone (I have an iPhone like most adults) and tell me that it works fine. I was charged $94 even though nothing at all was done and they didn’t even have an adapter to try my iPhone and prove their point to me. So I’m still left wondering how I can deal with this problem and I was charged $94. was simply told that my radio is outdated so it doesn’t work with iPhones (they don’t think). These people just want you out of their hair and there is no loyalty for someone who bought a vehicle at their dealership as well as paid full price for tires, all my oil changes and maintenance has been done there. I will never go back because any decent people would wave that fee when no work or service was required and I am left without clear direction on how to solve my problem. By showing some decent customer service they could have had a consistent customer for the duration of this vehicle’s life. There are many places to shop for vehicles or service, I wouldn’t do it at Sherwood Dodge More

They are quick to push the sale... but don't seem to care if you had problems with your truck since day one... Bought a 2019 Ram truck 2 weeks ago and countless electric errors, truck cutting out while drivi if you had problems with your truck since day one... Bought a 2019 Ram truck 2 weeks ago and countless electric errors, truck cutting out while driving and it being in and out of the Ram dealership to get fixed... I am still without a truck (and no one can tell me what the problem is). After sales service terrible! Still waiting for Customer care manager Holly to call me back, sales Manager Devon told me this is just the way it is goes with second hand vehicles and the sales man Mike not returning calls or messages. VERY disappointing! No one seems to care that I bought a $48000 truck I can't drive!!! More