Sherwood Ford

So EASY In shopping for a used truck I went to many dealerships and Wally Denny at Sherwood Ford was the only person who actually showed me what I asked to se In shopping for a used truck I went to many dealerships and Wally Denny at Sherwood Ford was the only person who actually showed me what I asked to see! While other dealers were trying to force me to test drive new vehicles, Wally showed me exactly what I asked for, zero pressure, and we came to terms that I'm one hundred percent satisfied with. Even on Wally's days off he stayed in touch with me. Further, when Wally couldn't be there on the only day I could pick up my truck, his backup Scott McIntyre filled in and made me feel like I was his own customer as well. Ali in finance was efficient, knowledgeable, and a pleasure to deal with! He even taught me some stuff I didn't know! More

We had Grant helping us, and he went above and beyond! Great place to go! Always our first stop. And usually our last as no other dealerships we've found can compete with the service, the respect, and the Great place to go! Always our first stop. And usually our last as no other dealerships we've found can compete with the service, the respect, and the friendliness of the people in this building. It just feels good walking in:) and Grant was by far the best salesman we've had here! And Haelee is my very favorite person ever haha! I love her sense of humour, and her ability to make everything run so smoothly in finance. She's a gem! More

Easy to deal with Visited Wally at Sherwood Ford and right away he was very polite , asked me a lot of questions in regards to a vehicle I might be looking for , and ga Visited Wally at Sherwood Ford and right away he was very polite , asked me a lot of questions in regards to a vehicle I might be looking for , and gave me a lot of options . He was very through and honest . A great spot to come search for a car . More

Great car buying experience! I was pleasantly surprised when I went in to Sherwood Ford on a rainy Canada Day, and was immediately welcomed by Noel. I was greatly appreciative of I was pleasantly surprised when I went in to Sherwood Ford on a rainy Canada Day, and was immediately welcomed by Noel. I was greatly appreciative of the friendly and pressure free sales and finance team. I love my 2018 Edge Sport and I received a fair trade in value for my 2013 Ford Escape!! More

Fast, Friendly and Fair! Had a great experience at Sherwood Ford dealing with Wally and the sales team. I knew what I wanted and they worked with me on finding a deal that I w Had a great experience at Sherwood Ford dealing with Wally and the sales team. I knew what I wanted and they worked with me on finding a deal that I was very happy with. No wasted time either. I’ll send my friends and family if they are in the market for a new or used Ford! More

My dream car I have been dreaming about owning a Shelby for years, first the GT500 and then the GT350. This year my dream became reality and Jordan made the whole I have been dreaming about owning a Shelby for years, first the GT500 and then the GT350. This year my dream became reality and Jordan made the whole process easy and very enjoyable. I really appreciated his enthusiasm and excitement for me. It made it that much more memorable. Thanks a lot Jordan, much appreciated! More

Great Experience! My 2nd vehicle purchase at Sherwood Ford and Wally Denny brings the "value add" you should expect when buying a vehicle. Wally is about the relationsh My 2nd vehicle purchase at Sherwood Ford and Wally Denny brings the "value add" you should expect when buying a vehicle. Wally is about the relationship/ partnership for the long term and not just about getting the sale. Great experience! More

Down to a T I have travelled over 10 hours to purchase many vehicles from Esky in sales at Sherwood Park Ford. This man has taken care of us for over 5 years and I have travelled over 10 hours to purchase many vehicles from Esky in sales at Sherwood Park Ford. This man has taken care of us for over 5 years and reaches out always just to say hello! Haelee in finance has been most recently helped us with our 5th vehicle and made this one a quick delight having everything ready knowing I was in a time crunch and needed to get back on the road home! She has taken great care of all our finance and warranty needs! They are both more like family now and we wouldnt shop anywhere else. Best sales, services and experience youll ever have!! More

Excellent ! Great experience overall, Matt listened to what I wanted to achieve with my vehicle trade in and got the job done ! And unlike other dealerships, we w Great experience overall, Matt listened to what I wanted to achieve with my vehicle trade in and got the job done ! And unlike other dealerships, we worked together on a deal without making it feel pressured or rushed, which made the buying experience enjoyable. More

TERRIBLE thanks to the salesperson By far the worst sales experience of my life thanks to Monica Townsend. I went in to trade my truck, which was no longer serving our growing families By far the worst sales experience of my life thanks to Monica Townsend. I went in to trade my truck, which was no longer serving our growing families needs, for a mini van. All was good before and during the sale. THREE days after bringing the van home it failed to start and the key would not release from the ignition. I phoned Monica and was advised by her to tow it back to the shop that evening and they would take a look and repair it the following day. The tow truck driver had the same issue with the van failing to start. I was under the impression I would be receiving a call from someone to fill me in on the progress of the van. It was by 5:30pm that evening I decided to phone Monica myself and that’s when things took a turn for the worst. Monica said they were able to start the van up no problem and drive it, clearly they didn’t believe that there was any issue with the van. I assured her the tow truck driver could back me up to the fact it didn’t start. And than the real confusion starts, to what should have been a very straight forward interaction. She went from saying that the techs were working on the van and then suddenly the techs seemed to not be there and went home for the day. She informed me a short time later that the van was “fixed” yet when asked what was done to it she could not produce an answer. She claimed to not have access to any records of what the techs did to the van, but could only tell me that the van was operable and repaired. She was very insistent that the van be dropped off to me but couldn’t at that time supply any type of paper work stating what was “fixed”. I refused to take the van back and told her I could wait until Monday when the techs were back and the mystery repair could than be revealed. She had very empty and vague responses at that point and could only reply back with “perfect” and “a hundred percent” which made no sense in the context of our conversation. Monday early afternoon Monica called me to say the van was fixed and good to go. Although still not able to tell me on the phone what was fixed and that I could not personally talk to a service tech. She said that when we come to the dealership to pick the van up we would then be informed as to what was done. I immediately asked to speak to the Vice President and was told she would get him to call me. I found out that afternoon that Monica couldn’t give me an answer because NOTHING was done to the van. She is the reason people dislike salespeople. She has zero integrity and there is not a genuine bone in her body. She took what should have been an enjoyable experience for my family and a new beginning and turned it in to a horrible stressful event. Drop the excuses Monica and show some genuine respect and you will get better results. I still don’t have a van. There has been a complaint filed with AMVIC as well as the Better Business Bureau to hopefully resolve this issue. Since dealing with the President himself there seems to actually be some truth telling and solution finding so I am hopeful. I DO NOT recommend Monica as a salesperson. The day we left the dealership with the van Monica reminded me a few times to go online and write a review so here it is. More