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Shaw GMC Chevrolet Buick - Service Centre

Calgary, AB

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108 Reviews

108 Reviews of Shaw GMC Chevrolet Buick - Service Centre

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October 17, 2013

Great to deal with and always reasonable prices always have the answers I need and don't beat around the bush no B.S with those guys More

by philcaldas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : steve pope
Oct 22, 2013 -

Shaw GMC Chevrolet Buick responded

Hey Phil; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Kevin as a part of our team. Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

October 11, 2013

There could not be a better dealership! I have come There could not be a better dealership! I have come to Shaw GMC for many of my service needs. From purchasing tires, to oil changes and repairs. More

by megs14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2013 -

Shaw GMC Chevrolet Buick responded

Hello Megan; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Paul as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that you’ve been a returning customer for our service department. Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

October 07, 2013

Had my truck in 5 times to get a water leak fixed they can not fix the leak, saying that they have done they can and I will have to accept the fact it is going to leak . Not acceptable, going to have to t More

by 11oiler99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 04, 2013

I have had several dealings over the years with Barry and the service has always been first class all the way. The shop provides timely repairs at a reasonable price. The service is always fast and friendly. More

by jarcal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Barry and Lisa as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that Barry and his Service team meets all your requirements and expectations. Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

October 02, 2013

Greenview Aquafarm has two GMC medium duty trucks which have been serviced by SHAW GMC for several years. We are extremely satisfied with their high quality service. Barry Wong understands our operations More

by greenviewgmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Rideout
Oct 07, 2013 -

Shaw GMC Chevrolet Buick responded

Hello Greenview Aquafarm; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Barry and Lisa as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that we’re able to uphold this long standing relationship with Greenview Aquafarm. We hope your new vehicle treats you well! Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 30, 2013

I would recommend your service department to anyone. I I would recommend your service department to anyone. I have a 95 Chev Flair motorhome. No one seemed to want to work on.. I was welcomed by Barry an More

by Arabian13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Barry as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. I hope your Unit treats you well, Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 30, 2013

I purchased a used 2011 F150 from CMP on 36th on July 27th, 2013(Deal 294735). When I purchased the vehicle it had 51863km on the odometer. After about a month and a half , say late August I started to More

by AndrewNeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 16, 2013 -

Shaw GMC Chevrolet Buick responded

Hi Andrew; Thanks for providing us with some valuable feedback on your recent experience with our dealerships. As I am the General Manager of Shaw, I want to talk to you specifically about your service experience here at our dealership. First of all, please contact me directly and I will arrange a reimbursement of the $110 that you paid for the brake job. Secondly, you mentioned that the block heater concern was not addressed and that you had problems with the groundshield. As I understand it in your message, the groundshield was corrected, however you do not indicate whether or not the block heater cord issue was resloved, please advise and we will make the appropriate arrangements to have this corrected. As to the warranty and the "bumper to bumper" reference that you made. No extended warranty is going to take care of all items of your vehicle. For example, they do not look cover maintenance items, excessive wear and tear etc. They all have exclusions and certain maintenance requirements that you must maintain to keep the extended warranty valid. Those terms and conditions are clearly defined in the agreement and I would encourage you to thoroughly read through the warranty and would ask that you contact me directly if you need any further clarifications, which I would be happy to take you through. As to CMP, this dealership is one of the dealerships in our automotive group and they have an excellent reputation for quality sales and service in the Calgary market place. If you have any further questions related to the sales experience, please contact Nate Clarke our General Manager at CMP and he will address those concerns. Thank-you for being our customer for both Shaw and CMP and for allowing us the opportunity to address your concerns. I look forward to your response. Dan Smith General Manager Shaw GMC Chevrolet Buick

September 29, 2013

UNITED TOWING SERVICES INC. has been a long and proud operator of GM vehicles. We presently operate a fleet of medium duty Chevrolet trucks from our head office location in Canmore, AB. Whenever a serv More

by unitedtowing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello United Towing Services Inc; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Barry as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. I am very happy to have a long standing business relationship with United Towing Services Inc and will continue to try our best to finding quick and effective solutions to your issues. Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 28, 2013

I was referred to Shaw GMC when I had been going shop to shop trying to get my Hummer fixed. It was a nightmare. I reached out to a friend who emailed Paul MacGowan, and Paul contacted me right away with h More

by barbcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fleming
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Paul as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. I hope the Hummer won’t cause you anymore trouble, but if it does, you know who to call! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 28, 2013

I 've been very happy with the vehicle we purchased in April. I requested a quote on winter tires and rims by email last Friday. I was very impressed with the quick turnaround getting back to me and th More

by laclewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Anutooshkin, Dave Mospany
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. I hope the quote that you got for your tires was to your approval. We pride ourselves on customer service, so it makes me very happy to hear that our team helped you out with our shuttle service as well. Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

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