Worst service experience ever with a dealership, they actually broke parts on my truck, stuff was missing and the work done was shotty at best... i will never go back, and if you value your vehicle, you should think twice about getting service here...
i have no experience buying here, but if service is any indication of their standards and quality i would not buy here either.
I dropped my truck off last week for some minor services, new windshield, change to summer tires, and decided to overpay and have it detailed so i didn't have to drop my truck off twice.. later i was told i needed a wheel alignment, i didn't notice any problems, but it was possible so i ok'd the work.
The next evening when i went to pick up my truck i noticed it was parked in a pile of dirt, and the exterior was noticeably dirty, there was dust covering my truck, someone had rolled down the windows when they were wet, there was wax spots covering my entire truck, my topper and truck bed were not even touched, and there was dried water stains below all my door handles where water had dripped out after the wash.. but the inside was mostly clean and i had things to do. (by mostly i mean only the areas that were immediately noticeable, IE. the cup holders and most other crevasse were not even touched, aswell all my service records that i keep in the back of my seats were soaked and mostly ruined)
i returned home, (20min) when i went to open my door i noticed that my door handle was broken, snapped in two places. I called immediately to inform them of the damages and they asked me to come back so they could look at it..
it was a couple days before i had the time to return, only for them to inform me that this is a common problem and they would not fix it...
When i had dropped my truck off it was not broken, when i picked it up.. it was... common problem or not, they broke it.. and it had clearly been disturbed, so someone had noticed the problem and had tinkered with it to try and fix it, but had said nothing..