Shaw GMC Chevrolet Buick

Just had my vehicle serviced for the second time at Shaw. Scott Emsley in the service department was professional and very helpful. The vehicle was serviced to every detail. Again, a very pleasurable experie Scott Emsley in the service department was professional and very helpful. The vehicle was serviced to every detail. Again, a very pleasurable experience. Thank you Shaw GMC. More

Amazing Service right from the start! Took our car in with a failed Water pump! Melissa Tulk was on it immediately, got us covered under Warranty! Scott Emsley was always in contact and w Took our car in with a failed Water pump! Melissa Tulk was on it immediately, got us covered under Warranty! Scott Emsley was always in contact and within 5 hours on the same day car was repaired and back to us! Thank You for amazing service and incredible work done by the mechanics on a very difficult job! Highly recommend Shaw, bought our car there, will continue to service it there! More

I had my my truck serviced at Shaw GMC and it was a pleasurable experience. Kaylee There-Quast was my service advisor, she was very pleasant and kept me advised on the progress of the work being done. pleasurable experience. Kaylee There-Quast was my service advisor, she was very pleasant and kept me advised on the progress of the work being done. More

Went for an oil and filter service and once again Shaw GMC went above and beyond with its customer service. My service advisor was Robert Sikora who I am giving him a 100% rating for his excellent attenti GMC went above and beyond with its customer service. My service advisor was Robert Sikora who I am giving him a 100% rating for his excellent attention, explaining every details and recommending the right service for my vehicle. More

Yesterday, December 30 I dropped off my 2017 sierra GMC truck for 3 things, oil change, adjust tire pressure to recommended weight and check out why my engine light was on. Prior to taking my vehicle I as truck for 3 things, oil change, adjust tire pressure to recommended weight and check out why my engine light was on. Prior to taking my vehicle I asked two different people if they took care of everything, they assured me they did. When driving home at the end of the day I checked all three above. The engine light was off, but the air pressure was still low and what I drove there with. The oil said it was still at 60%, not 100%. I contacted GMC about the above and was told to expect a callback. Today December 31, I received a text, I replied with the above. Shortly after I received a call from Melissa. She questioned whether I knew for sure the above was true? And that it happens frequently that the gauge on the truck doesn’t get reset and that yes the oil change was done. She made me feel like I didn’t know what I was talking about, extremely disappointing to hear this attitude. Makes me think that how can I trust this company. She did tell me to come back in today, but it’s too cold and too far, plus I have plans today. Needless to say I seriously dissatisfied and now I have to go back, this is exhausting having to argue and also return More

i ordered new tires ,when i showed up for install i was there 2hours ,then was told they were wrong size. no sorry, no compensasion.nothing . think twice befor going to SHAW. managers reply is not corre there 2hours ,then was told they were wrong size. no sorry, no compensasion.nothing . think twice befor going to SHAW. managers reply is not correct. was not told anything.no answer for mixup. i called day befor to check correct size and was told they were. i bought a tire preveusly and they were rite size. why not this time not satisfied. no call NOTHING!!!. not impressed. More