Shaw GMC Chevrolet Buick

Yesterday, December 30 I dropped off my 2017 sierra GMC truck for 3 things, oil change, adjust tire pressure to recommended weight and check out why my engine light was on. Prior to taking my vehicle I as truck for 3 things, oil change, adjust tire pressure to recommended weight and check out why my engine light was on. Prior to taking my vehicle I asked two different people if they took care of everything, they assured me they did. When driving home at the end of the day I checked all three above. The engine light was off, but the air pressure was still low and what I drove there with. The oil said it was still at 60%, not 100%. I contacted GMC about the above and was told to expect a callback. Today December 31, I received a text, I replied with the above. Shortly after I received a call from Melissa. She questioned whether I knew for sure the above was true? And that it happens frequently that the gauge on the truck doesn’t get reset and that yes the oil change was done. She made me feel like I didn’t know what I was talking about, extremely disappointing to hear this attitude. Makes me think that how can I trust this company. She did tell me to come back in today, but it’s too cold and too far, plus I have plans today. Needless to say I seriously dissatisfied and now I have to go back, this is exhausting having to argue and also return More

Watch out for these shisters. My friend bought a 2 year old truck. Within 75 km the running boards quit. They refused to fix them. Said it’s not covered. I’m looking for a brand new truck. But not there. old truck. Within 75 km the running boards quit. They refused to fix them. Said it’s not covered. I’m looking for a brand new truck. But not there. Hope they see this and realize, a 1500 dollar bill, cost them a hundred thousand dollar sale, maybe more. Never know how many trucks my company will buy in the next couple years. So much for your certified crap. It’s also interesting how if you say no to recommending these shisters, your review won’t go through. More

Worst experience to try and buy a vehicle ever. I originally inquired on a pickup on Friday at 0930am. Was informed that it was available for sale and would i like a video or some pics. I said that w originally inquired on a pickup on Friday at 0930am. Was informed that it was available for sale and would i like a video or some pics. I said that would be great. A few hours later I emailed them and asked if they had got busy or forgot. got a different sales person. Second sales person says it is available and that they will get me some pics asap. Saturday morning arrives still no pics, email them again now I am informed it is at a secondary lot and they will have to send someone over to get the information. I say okay no problem. Sunday receive an email from the internet sales manager and let them know I am not happy thus far with the service I have received. Monday morning start all over again same run around. Monday afternoon get pics of a totally different unit than what i am looking for not even the same color and couldn't even brush the snow off for the pics. I than asked when they will have the unit on the lot so that I could have a look at it. response " I would need to get it here and can you call. If I could have gave zero stars I would have total waste of time. More

Absolutely amazing experience. I was actually researching used vehicles. I has asked for follow-up via the web site chat and was contacted by Randy MacFarlane. Expecting the usual "dealer speak" and sales pi used vehicles. I has asked for follow-up via the web site chat and was contacted by Randy MacFarlane. Expecting the usual "dealer speak" and sales pitches, working with Randy couldn't have been at the opposite end of the spectrum in a very good way. We had conversations with active listening. After reevaluating my needs and wants, Randy found a way to not only obtain my choice but found an even newer.... new car for me. Lydia in the finance office made the financing process absolutely painless. I definitely recommend talking to Randy when considering a car purchase. More

I was under lots off stress due to my previous cars engine catching fire . The turning point of my very long day was Randy finding me my new perfect car for an amazing deal. My first test drive made me engine catching fire . The turning point of my very long day was Randy finding me my new perfect car for an amazing deal. My first test drive made me so happy. Randy and his team made the experience soo smooth with updates, deals and understanding. He worked with me and for me to guarantee success in my future payments and that even once i drive off the lot im still welcome for any concerns i have in the future. His other team mate Lydia Li helped amazingly to resolve a hiccup i made with insurance and helped me understand all the paperwork and all the benefits i have threw the amazing deals they worked out for me . Thank you for everything and i recommend both shaw gmc and Randy for future car buyers/traders. Samantha Kirkwood. More

I want to say big thank you to Jan Burghardt and Jesse LaFleur for my new Yukon Xl AT4 . I meet 2 high level professionals and new friends. LaFleur for my new Yukon Xl AT4 . I meet 2 high level professionals and new friends. More

Gracias a Randy Macfarlane por toda su orientación, ayuda, paciencia y atendernos en Español para poder comprar nuestro primera camioneta, somos nuevos en Canadá y no sabíamos cómo funcionaba el crédit ayuda, paciencia y atendernos en Español para poder comprar nuestro primera camioneta, somos nuevos en Canadá y no sabíamos cómo funcionaba el crédito pero el es un experto y nos encontró la mejor opción, en verdad estamos muy contentos!! Nos apoyo en todo incluso para entregarnos nuestro Patriot al día siguiente, sin duda el mejor vendedor mil gracias!! More

Quick, efficient, kind and honest. Wonderful service and I will definitely be back for another purchase. Would recommend for anyone looking to buy a good used or new vehicle at a very good price. Service wa I will definitely be back for another purchase. Would recommend for anyone looking to buy a good used or new vehicle at a very good price. Service was excellent and Randy made sure I had everything I wanted added right away. Explained the whole process and was very thorough with providing information, even after purchasing. Great dealership overall More

It had been 12 years since I boughtA new vehicle I had reservations about buying from a dealership. But the service and dedication by Connor in the end made it all worthwhile! He went above and beyond for reservations about buying from a dealership. But the service and dedication by Connor in the end made it all worthwhile! He went above and beyond for me and I am so happy with my car!Also Niko in financing great great guys🙂 More

Randy MacFarlane at Shaw GMC, heard I was looking for a Randy MacFarlane at Shaw GMC, heard I was looking for a house and worked out our vehicle situation that saved us $750.00 a month we could use as savi Randy MacFarlane at Shaw GMC, heard I was looking for a house and worked out our vehicle situation that saved us $750.00 a month we could use as savings. I have been with Shaw GMC for a very long time and would have never thought that what they did for us was even possible! I can not recommend nor praise the staff and service at Shaw GMC. Randy MacFarlane is now my financial wizard! I highly suggest that anyone thinking of anything in their life, check with Randy to see what’s financially possible with your current vehicles, buying new or used vehicles, etc. Let them know your future goals or even thoughts of future goals as well! I never would have thought to speak with them about finding ways to buy a house, but Randy MacFarlane suggested I come in and speak with him and he worked his wizardry and opened a lot of doors regarding credit issues, and freed up $750.00 a month off of our credit obligations and that we can use as savings. More