Shaganappi GM

This has been the first time for me venturing away from Ford and looking at a different make of Truck. When I meet with Mike, I told him what I am looking for and what I am expecting. He six his very best Ford and looking at a different make of Truck. When I meet with Mike, I told him what I am looking for and what I am expecting. He six his very best and managed to fulfill all my expectations/wants zndcset me up with a truck that ditd my needs. Now only time and driving will tell if I made a good decision trying new wheels. More

Tires on 2017 GMC Sierra Bought the truck new from the dealership in 2017. We have always had trouble with a rumble in the tires - they have been rotated twice to try to solv Bought the truck new from the dealership in 2017. We have always had trouble with a rumble in the tires - they have been rotated twice to try to solve the problem through Shaganappi Service - nothing was caught or said that the tires were unsafe. I just brought a tire in (OK Tire Cochrane) to have a nail hole repaired and was informed I had 3 defective tires on the truck and was told that these dealer tires should not be driven on and signed a form that I was aware of this when I left, Today (Dec 10) I brought the truck in to Shaganappi to tell them of the problem and showed them the write up from ok tire "Unable to repair - Large bulges in tire - All tires in poor shape with 3 of 4 having the bulge issue" "All tires have a line around the outside sidewall and when we opened the flat repair we found the bulge happening inside" "Dealer Tires - customer aware not to drive this far and getting new tires" After inspecting the tires they informed me they were fine other then minor cracking and compared my tires to another set they had. The only other inspection they said they would accept is if I brought the truck to another GMC dealer. In the end Shaganappi wasn't interested in solving my problem. The icing on top of it all is through the rotation from Shaganappi the lock nut key was damaged and when I asked about it today was told to go buy a new one. To say Im unhappy is an understatement - I put my husband, myself, children and grandchildren at risk on these defective tires More

Clean, friendly, and genuine I bought about two years ago now and so far I have had great experience with Service. The biggest thumbs up is that my sales guy (Wayne) calls me on I bought about two years ago now and so far I have had great experience with Service. The biggest thumbs up is that my sales guy (Wayne) calls me on my birthday and Christmas. It's the small things like that which makes sales people stand out over others. Thumbs up to Wayne Ivan. More

Professionalism on its finest display. Just a great place to do business. Jim Findlay, Candice Kubek, Lyndon Grovet and Steve Rayton should share a key to the city. Exemplary service all ar Just a great place to do business. Jim Findlay, Candice Kubek, Lyndon Grovet and Steve Rayton should share a key to the city. Exemplary service all around. More

Amazing service from Mitch Mapatac. I was impressed by Mitch Mapatac. He’s a great sales associate. Very knowledgeable and friendly. Super happy with the service I received. I would reco I was impressed by Mitch Mapatac. He’s a great sales associate. Very knowledgeable and friendly. Super happy with the service I received. I would recommend anyone working with GM. They go outta their way to help you find just what you’re looking for. Attention to detail was amazing!!! DK More

Purchase new 2019 Acadia I have gone to Shaganappi for years and purchased all my new vehicles there. Wayne Ivan has sold me my last 3 vehicles and he's always great to deal w I have gone to Shaganappi for years and purchased all my new vehicles there. Wayne Ivan has sold me my last 3 vehicles and he's always great to deal with. He and the rest of the staff make the experience enjoyable, easy, quick, and ensure your satisfied to your full extent upon delivery. Should any issues arise, they are happy to help and make sure you're looked after as fast as possible. Can say enough good things about Shaganappi. More

I recently ordered a 2019 cadillac xt4 with James, he went above and beyond to get me everything i wanted and expected in a vehicle. I am extremely satisfied with the customer service I received and how went above and beyond to get me everything i wanted and expected in a vehicle. I am extremely satisfied with the customer service I received and how easy the financing went with Debbie. I recommend checking this dealership out! More

I recently ordered a 2020 Vette.Jim Findlay looked after I recently ordered a 2020 Vette. Jim Findlay looked after me. He was exceptionally friendly, knowledgeable, courteous, knew his product line, helped I recently ordered a 2020 Vette. Jim Findlay looked after me. He was exceptionally friendly, knowledgeable, courteous, knew his product line, helped with options that I didn’t know existed. Would highly recommend him and will. He has patience as I changed my order 4 times. Look forward to the vehicle. More

Excellent I have given this rating as I buy all my vehicles from Jim. Jim gives above and beyond excellent service and has so for many years!!! I have given this rating as I buy all my vehicles from Jim. Jim gives above and beyond excellent service and has so for many years!!! More

Perfect for a demanding Customer I have been dealing with Candace for several years and I have the greatest respect for her willingness to make sure my different diesel trucks have be I have been dealing with Candace for several years and I have the greatest respect for her willingness to make sure my different diesel trucks have been looked after. I require a lot from my truck and she makes sure the quality of the service is done properly. Candace looked my daughters service requirements for her car when I been away in the Oilfield making it was a quick and painless experience for my daughter who’s a little shy! More