Shaganappi GM

Slow Service Dropped off my pickup for a pre-booked 8:15 AM appointment to simply swap my summer tires for winter tires (already on rims). Did not get it back unti Dropped off my pickup for a pre-booked 8:15 AM appointment to simply swap my summer tires for winter tires (already on rims). Did not get it back until 6:05 PM over 10 hours later and they didn’t even bag the summer tires. This shop always seems overbooked and slow on service. In previous visits I still have not had a smelly AC unit issue resolved and a noisy heater fan. The advisors are friendly and mean well. Not sure if it’s not a management issue and overbooking their mechanics and staff. More

Wayne Ivan Working with Wayne over the last few years has been very satisfactory. He was very helpful with all the transactions on the purchases of our vehicle Working with Wayne over the last few years has been very satisfactory. He was very helpful with all the transactions on the purchases of our vehicles and helpful with any problems or questions that needed to be addressed. More

Patrick Noack Excellent service. Knowledgeable and courteous. Work is done on time and completed as promised. Proactive advisor in recommending service requirements Excellent service. Knowledgeable and courteous. Work is done on time and completed as promised. Proactive advisor in recommending service requirements. I always ask for Patrick and have been coming to him for years. If he leaves Shaganappi I will go to the dealership where he works. More

Great service friendly staffs The service advisor Pat was excellent and trustworthy . I trusted his recommendations completely and would go back to him again for future work. I w The service advisor Pat was excellent and trustworthy . I trusted his recommendations completely and would go back to him again for future work. I would use this dealership exclusively with the great service I received. More

Amazing service from Patrick Noack I service many of our company vehicles with Patrick and he has always provided the best possible service and pricing. I highly reccomend dealing with I service many of our company vehicles with Patrick and he has always provided the best possible service and pricing. I highly reccomend dealing with him directly when servicing your GM vehicles. More

Allan Bray Allen was extremely helpful in helping me find my new veichle! He gave me great advice that pointed me in the right direction for a suv that suited my Allen was extremely helpful in helping me find my new veichle! He gave me great advice that pointed me in the right direction for a suv that suited my family. More

Very helpful Great customer service and very helpful and kind employees. Any question I had and even things I didn’t think of were answered for me Great customer service and very helpful and kind employees. Any question I had and even things I didn’t think of were answered for me More

Allan is the best Allan Bray is the best. Knows his product and treats the client well. This is a great guy to do business with. Highly recommend Allan. Allan Bray is the best. Knows his product and treats the client well. This is a great guy to do business with. Highly recommend Allan. More

Wayne Ivan at Shaganappi was helpful and accommodating I was referred to Wayne to purchase a new GMC Sierra. He was very helpful, accommodating and informative. He came in on his day off to ensure I was ta I was referred to Wayne to purchase a new GMC Sierra. He was very helpful, accommodating and informative. He came in on his day off to ensure I was taken care of. Thanks for your time. More

bought 2 cars at this dealership 1 new 1 used Just bought 2 cars at this dealership 1 brand new and 1 used . The new one as expected no problems so “far” the used one is s different story already Just bought 2 cars at this dealership 1 brand new and 1 used . The new one as expected no problems so “far” the used one is s different story already been back once with after 1 night in my driveway the brakes where rubbing but according to my sale guy there was nothing wrong with it at first but later on figured out there was something wrong with it the mysterious rock jumped up in there and caused the problem now I just got home and I got some kind of a leak underneath the car staining my driveway guess after the 100 point inspection they gave it they must have missed the “rock” and the leak that I got now Hey jack your a real top notch guy More