Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Write a review

Seaway Chevrolet Cadillac Buick GMC Ltd

1.2

21 Lifetime Reviews

2695 Brookdale Avenue PO Box 938, Cornwall, Ontario K6H 5V1 Directions
Call (613) 933-3000

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

21 Reviews of Seaway Chevrolet Cadillac Buick GMC Ltd

Sort by Write a review
July 16, 2019

"No one works outside of banker hours"

- Mark

I worked with Robbie, he is smart enought to know when to work outside the script. We had a deal, no deposit, just our word. Then Robbie went on scheduled holidays and no one else cared about the deal. My car was at another dealership, the deal was that I had to wait the weekend to see if that other dealership could sell it. They did not. I sent 2 emails and made a phone call to the used car manager who I was told was looking after me. He did not know who I was or my name when I called. Never responded to my emails. Tuesday morning comes, and at this point I have done a lot of work to do this deal, more than anyone else in the deal. I was going to drive the 5 hours to get the car. Everyone else is just making phone calls or responding to emails or ignoring my emails. I, the customer, was the hardest working person in the transaction, think about that. So, I decide I have to put a deadline on this BS, and I did. All anyone had to do was to reply to my email, it takes seconds. No one reached out. So, I nuked the deal, left scathing reviews for both dealerships. They both claim that the deal was done OR they were so close to doing a deal...LIARS both of them. They now just want to blame me, like spineless blobs with no character. I was sent their email correspondence. There was no deal despite the used car manager saying it was all arranged, a blatant lie. He said it was all my fault, and then doubled down and said that the other dealer would no longer deal with them ever! What a ridiculous thing to put on a customer you screwed over by being lazy. I find out that on Monday at 6:55 PM, 5 minutes before Seaway closes, an email was sent to other dealer. Other dealer responds in 5 minutes, but Seaway is closed. No response until Tuesday morning when I tell them they need to act and they ignore me. How on earth a place that is never open much, can operate on banker hours. When the manager will not respond to email after hours is some utopian socialist dream, and like all socialism, the results were inevitable. how these people think they can get paid by being so lazy is foreign to me, a man that retired at 50 by working 6 days a week, 12-16 hours a day. They took a happy experience and turned it into hostilities, just because they are lazy. its just email, it is not work by any strecth of the imagination, I know work, work is with tools and shovels, this was so easy, its just shifiting papers. I know business too, and this was just a joke. it was so eay anf they scewed it up. The used car manager then tels me I will get my deposit back, just perfect. There was no depoit, very dialed in. No response from owner, so perhaps the problem is from the top down? Last thought, why I was dealing with used car manager when the GM was the one that needed to do something I do not know. I do know I wouldnt want that squad managing me, and I wouldnt want to do business there, even when I get my Corvette I will go elsewhere for service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Robbie
September 26, 2017

"Trade in and new purchase"

- Rosanne Waldroff

It took us a couple of weeks to commit to trading and purchasing new, and our sales person (Janice) was very patient and helpful. Even when we had a minor problem with the left blinker, on delivery, she tried to have the problem resolved as quickly as possible.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Janice McElheran
August 29, 2017

"Great people to work with"

- Kenneth Boulton

Technical Assiustant took the time to explain what needed to be done. Because the parts had to come from out of town, the work was done in a timely fashio.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jean
July 04, 2017

"Great Service!"

- Colleen2112

I brought my car in for both a recall and a leaky transmission. My transmission was under warranty so that was a definite bonus. They took care of both PLUS they went above and beyond doing a bunch of other stuff at no extra charge...they didn't have to do that and they did. They certainly are improving their service. Keep up the good work! Colleen

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jean and Aline?
June 28, 2017

"Friendly service"

- Tracy

They worked on the car I was giving to my sister all day. The service was really good and they were all very kind. They gave us a loaner car as they worked on the car, so we got all our running around done that day. They called us to update us on the status and asked for permission to do the work that needed to be done for the safty.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin
May 11, 2017

"fast and courteous service ,knowleable of the product"

- Bob 2017 Anniversary Camaro 2ss

Fast and courteous service. Knowledge of the their product especially performance cars like the Camaro SS and Corvette. They promptly found the Camaro Anniversary model with the option I wanted from another dealer while I was there.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bruce MacDonald
May 06, 2017

"Great service !"

- Steph

Everyone is always nice there and takes the time to explain what was needed and done on the vehicle. Friendly and all smiles ! Thank you !

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lynn
March 08, 2017

"Cooperative"

- corvette2006

Can do attitude, very friendly staff. Willing to bend to get the job done .They take an interest in you as a person. Not only in your vehicle.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Amy ....Jean Labelle
March 04, 2017

"March 1st,2017"

- Botanique 12

Great service with Tammy Jalbert and her team. Coffee was offer, waiting room. Shuttle came in asking if I need a ride. Great team. Tammy revise all work and also technician came and explain extra work to be done on the wiring. Employees keep their calm and keep their smile.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Technicien was Emmanuel and advisor was Tammy Jalbert.
January 30, 2017

"phenomenal"

- jodoinj

Great service and they always find the problem. quick to schedule appointments and always sends out reminders of services due. i reccommend seaway gm for car problems

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
tammy
1
1 - 10 of 21 results