Scarboro Mazda

i had an accident last july 18, 2018 and cx5 got written off, so i need to deal with the manager kevin about the gap insurance but before i got the money i got deducted a few times on my car loan and when h off, so i need to deal with the manager kevin about the gap insurance but before i got the money i got deducted a few times on my car loan and when he present the money and a gave it right away in scotia bank besides i still owe them $3++ and i came back to the dealership to speak with the manager and show him that the cheque was not enough i still owe them money ans he said don"t worry i'm still getting money for the cancellation of warranty and i remember the amount he mention around $13++ and i waited a few months there was no money coming from my mail then when i call him he said i need to do it and send to mazda canada and i provide them everything they needed and they said they're supposed to do that not me but anyway i submitted it already then the final answer that i got from them is they send the money right away when the car was reported written off so i told that to kevin and he responded i'll see what my accountand can do then after that he just dissapear no response on my calls and email until now almost everyday i'm calling him and stressing me now so much its almost been a year, these guy are just very good on making a lot of money in sales but when we needed the money from them they always pretending that they are busy and ignoring you such a shame on these guys offering a lot of things then if its us who needed its very hard to them to let go a refund or your money that you paid them before right away this location by the way is in lawrence scarborough More

Friendly and helpful, not pushy at all. It was a great experience from start to finish! It was a great experience from start to finish! More

First service was good. They took me in a bit early with no issues. They told me that it might take longer than 3hrs but I got the call less than 2 hrs later that it was com They took me in a bit early with no issues. They told me that it might take longer than 3hrs but I got the call less than 2 hrs later that it was completed. More

Tim was prompt in checking me in and my car was ready before the estimated time. There was a nice space for me to work at while I waited and the free coffee is great. before the estimated time. There was a nice space for me to work at while I waited and the free coffee is great. More

Jack my sales rep was very helpful in providing me everything I needed to know about the vehicle. Kevin Ho, the business manager, was amazing and worked very hard to get me the best possible deal for everything I needed to know about the vehicle. Kevin Ho, the business manager, was amazing and worked very hard to get me the best possible deal for financing. It all went very quickly and efficiently and I love my new car! More

My vehicle was assessed for an ongoing issue. The work was done in a timely fashion and I was given valuable feedback. The work was done in a timely fashion and I was given valuable feedback. More

Super service! Tim takes me right away. We discuss what has to be done; I sign, and head into the lounge for an excellent coffee. The estimated time for the work is Tim takes me right away. We discuss what has to be done; I sign, and head into the lounge for an excellent coffee. The estimated time for the work is usually right. More

Bought my Avalon here 3 1/2 years ago. Service has always been thorough, and customer service technicians of very high quality. Service has always been thorough, and customer service technicians of very high quality. More

I recently had an oil change with spring inspection service, as well as a change of brake pads and rotors. Since the car is five years old (Mazda 6 2017),transmission service was also done. As usual, service, as well as a change of brake pads and rotors. Since the car is five years old (Mazda 6 2017),transmission service was also done. As usual, service was prompt and friendly. The cost was 1500 which seems steep but this may be a typical price. More

Great dealership, great sales team and service people. The car was ready on time as promised. The car was ready on time as promised. More