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SMP (Saskatoon Motor Products)

Saskatoon, SK

4.5
482 Reviews

715 Circle Drive

Saskatoon, SK

S7K 0V1

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Showing 482 reviews

July 06, 2014

Attention to details excellent Bought a 2014 Chevy Cruz at the dealer invoice pricing event. Patrick Lewellin, the salesperson I had dealt with was excellent. He explained everythi More

by davisb1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Garchinski, Jeff Bowyer
July 03, 2014

New Cruze I went to trade in my 2012 Cruze for a new 2014. Love the car!!!! Dan was courteous and helpful even though he was extremely busy. Got me the car I wa More

by dodied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Barrett
July 01, 2014

Over all bad service We had a recall for a door window switch. After four try to have the recall done and numours phone calls. Were I would leave voice messages and not he More

by GerryS2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacy Harder
Jul 11, 2014 -

SMP (Saskatoon Motor Products) responded

I just wanted to respond to your review with a little more information. The recall for your door switch is a three step process that requires 1. A visit to inspect the switch to determine if the switch has a production date that requires replacement. 2. If needed a special kit needs to be ordered to apply a coating to the switch to protect it. 3. Another visit is required to apply the protective film. In some cases the switch needs to be replaced due to function but yours was operation normal at the time. Sometimes when the switch is disrupted it can cause a internal failure as in your case. We also found out that GM is announcing an updated recall #14309 to replace the switch if it only had the protective coating. The switch we installed will avoid the recall coming up for your vehicle. We are required to perform these recall in multiple steps it sometimes requires multiple visits. I apologize for the delays with the phones and we will work on our processes to ensure a better experience in the future. Thank you for completing the review. Stacy Harder Service Manager

June 30, 2014

2014 truck purchase Was happy with the overall experience of picking and purchasing our new vehicle. Was a little disappointed to hear of a recall that may affect our tru More

by ryan_garo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Garchinski
June 29, 2014

Best Service in Canada WE WENT IN TO TRADE OUR 2009 EQUINOX IN ON A NEW ONE, AND THE SERVICE THAT WE GOT WAS AMAIZING, BEN MCCREA AKA EBAY. IS A REMARKABLE SALESMAN, I WOUL More

by angelaberting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben McCrea, Jeff Bowyer
June 29, 2014

New Truck As my wife and I walked into the dealership - the first person we saw was the customer service girl at the front of the showroom - with no hesitation More

by murraystephanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Allen, Dan Barrett, Rick Correia
Jul 03, 2014 -

SMP (Saskatoon Motor Products) responded

Wow, what a great review. I am glad that both Dan and Jami made you feel so comfortable and well taken care of.. Rick does a great job to make things go smoothly! Please call any of us if you ever need anything! Robert Mann Dealer

June 27, 2014

Awesomeness.. Wonderful buying experience! Ben is fantastic, very knowledgeable.. Helped us make the right decision and find the right car for us. Friendly and More

by Carkitten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Roberts , Ben Roberts
June 25, 2014

Exceptional Service! Not only does SMP provide high-quality service with a smile, they go above and beyond to make sure the customer is satisfied. Prompt booking, friendl More

by mervrichelhoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Harder, Rebecca Friesen
Jul 03, 2014 -

SMP (Saskatoon Motor Products) responded

We are glad to make servicing your vehicle a "hassle-free" experience! Thanks for the kind review - please call if you every need anything! Robert Mann Dealer

June 24, 2014

Smp experience Had a good experience with pat at smp he was able to get me the price I needed and I left very happy thanks a lot More

by Iancawston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 24, 2014

Fantastic Experience I have bought multiple vehicles from Ben Roberts and never had a bad experience. He has always been honest and easy to work with making buying a vehi More

by Darcy270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Roberts
Jul 03, 2014 -

SMP (Saskatoon Motor Products) responded

Thank you.. Ben does a great job and I will be sure to share your kind words with him! Robert Mann Dealer

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