SMP (Saskatoon Motor Products)
Saskatoon, SK
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Terrible services, no apology was offered by SMP I took my car to SMP because its check engine light was on. It was for thermostat, and the car had no other problem but the mechanic said break fluid, I took my car to SMP because its check engine light was on. It was for thermostat, and the car had no other problem but the mechanic said break fluid, engine oil, and power steering fluid must be changed and flushed. They charged me around $1000. One day later, the break fluid light went on, I had to cancel my appointment as I thought it's not safe to drive the car. I took my car back to the mechanic, he added some more break fluid in it and the light went off. He did not apologize for it at all. Now, after a week, I drove to Edmonton and here I am. The break fluid light is on again. I would never ever take my car to SMP again. I can't trust SMP. More
The buying of my new 2016 1500 LTz SMP is very lucky to have a sales person like Samantha. She made my buying my new truck so relaxing. I have walked away from a lot of sales people and SMP is very lucky to have a sales person like Samantha. She made my buying my new truck so relaxing. I have walked away from a lot of sales people and dealers. Why? Because their pushy. Sam is not that sales person. She she represents her self, the company and the product she sells very well. , I will definitely be back. More
Great service. Dean found me the car I wanted and had it delivered to Saskatoon where I picked it up. I am very pleased with the service and the car. It has been a j Dean found me the car I wanted and had it delivered to Saskatoon where I picked it up. I am very pleased with the service and the car. It has been a joy to drive and everything was explained to me. My winter tires were installed and I was able to drive home confident that I would arrive safely. Dean also arranged financing for the vehicle. More
Made it easy Dean made us feel comfortable as he took us through the process. We bought an Equinox and took the car to Edmonton, so there were a few extra steps. Dean made us feel comfortable as he took us through the process. We bought an Equinox and took the car to Edmonton, so there were a few extra steps. But Dean was awesome, explaining everything clearly and answering all of our questions. We especially appreciated his knowledge of the financing options, the warranties, their conditions, and what we needed. Very happy with the vehicle. More
Excellent service! Went into the dealership to trade off my 2012. Kelly Prior was amazing! Drove off a couple hours later in a 2016. Will definitely be going back in the Went into the dealership to trade off my 2012. Kelly Prior was amazing! Drove off a couple hours later in a 2016. Will definitely be going back in the future! Nothing but excellence out of Kelly, Stan and Dani! Thanks guys! See ya in a few Janelle More
All staff members made we feel very comfortable From the service department (Rebecca) was very helpful and letting me know what was going on with my 2009 vehicle and all the work needed to be done w From the service department (Rebecca) was very helpful and letting me know what was going on with my 2009 vehicle and all the work needed to be done with it , so hence looking at a new car , salesman ( Cam Matthies) was very helpful and made me feel comfortable on the vehicle I decided on getting , then off to the finance department and Darren Morris who also did a very good job at making everything go smoothly , I am very pleased with all the staff I dealt with. More
Better than ever imagine it could be, incredible! All of the staff make you feel comfortable, can dance odishaw went way too far out of her way to make me happy,Kelly Hewitt and the rest of the people All of the staff make you feel comfortable, can dance odishaw went way too far out of her way to make me happy,Kelly Hewitt and the rest of the people are great and know what they are doing, it was the best dealership experience I have ever had. Thanks to all. More
"Above and Beyond" We have never experienced such incredible service over our many years of purchasing vehicles from many different dealerships. Even though we did not We have never experienced such incredible service over our many years of purchasing vehicles from many different dealerships. Even though we did not purchase a brand new vehicle (Dodge Grand Caravan) that was from their primary inventory, Chevy/GMC, we felt as though we were treated as such. Jilene was excellent to deal with. Very knowledgeable about the products she was selling, as well as friendly, professional and courteous. In general, SMP's staff went above and beyond to ensure we were 100% satisfied in every way with our new purchase. We would not hesitate to purchase or recommend others to purchase from SMP. More
Glad to have my truck fixed I was having a serious problem with my SUV and I had tried getting it fixed at another dealership on three different occasions. Each time I was told t I was having a serious problem with my SUV and I had tried getting it fixed at another dealership on three different occasions. Each time I was told they couldn't find the problem, even though they acknowledged there was something wrong. They even had the gal to charge me on my third visit and give me lame guesses as to what the problem was, which weren't covered under warranty. The power train, on my truck, was under warranty but time was running out. I decided to take my truck to SMP and the good people there took the time to listen to me and didn't disregard all the information I presented to them. They had my truck for a few days and didn't stop until they fixed the problem and what do you know, it was in the power train. I can't thank the people who worked on my truck enough. This truck is the primary means of transportation for my family and we live in the country so having a reliable vehicle is very important and having it finally fixed has put me and my wife at ease again. More
First class I just bought a used Fusion from SMP. I live in Regina and admit I was high maintenance. Tom and Katrina answered lots of questions via email and ov I just bought a used Fusion from SMP. I live in Regina and admit I was high maintenance. Tom and Katrina answered lots of questions via email and over the phone. Jilene picked me up at the bus depot and took the time to drive me to the bank, get plates, and explain all the features of the car. Jeff was great explaining financing and warranty options and Kelly dropped by just to be sure everything was OK. Great experience. Thanks everyone! More