SMP (Saskatoon Motor Products)
Saskatoon, SK
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excellent service Purchased a new truck and the necessary staff remained available till 9:00PM to complete the deal so I could take my truck home..A long day for all. Purchased a new truck and the necessary staff remained available till 9:00PM to complete the deal so I could take my truck home..A long day for all. THANKS AL S More
2016 Chev Cruze LT Our salesman Mark Sugar not only took the time to look after our car buying needs, he listened to what we wanted to buy instead of what he wanted us t Our salesman Mark Sugar not only took the time to look after our car buying needs, he listened to what we wanted to buy instead of what he wanted us to buy, his dedication to his customers will make us recommend our friends go see him when they need a vehicle More
Great Dealership! All the staff I dealt with were accommodating, knowledgeable and very personable. I was well informed of all the areas of SMP if I required other dep All the staff I dealt with were accommodating, knowledgeable and very personable. I was well informed of all the areas of SMP if I required other departments at a future date. I would buy another vehicle from SMP. More
Very friendly staff All the staff have been great to work with, are always friendly, and really go out of their way to answer your questions. Even if they don't know the All the staff have been great to work with, are always friendly, and really go out of their way to answer your questions. Even if they don't know the answer right away, they will find the answer and let you know. Yes, they actually do follow through on their promises. I bought my Chev Colorado from this dealership and every step of the way, from sales through financing through service has been positive experiences. Rebecca, who is the service technician I work with, has been incredible. Always friendly and very knowledgeable. I actually ask for her specifically as I know she will absolutely take care of me and ensures any work needed on my truck is done right, the first time. And she consistently goes the extra mile keeping me informed, arranging for courtesy rides, and providing those extra service touches that makes her my favourite to work with. Thank you Rebecca, truly, you are a treasure! More
Great experience Was a great experience. Everyone was very helpful, and at the end of the day I left with a brand new traverse!!! Great deals, great people to deal wit Was a great experience. Everyone was very helpful, and at the end of the day I left with a brand new traverse!!! Great deals, great people to deal with!! Mark Sugar was a great salesman and I would recommend him to deal with in the future. More
Fantastic!! wow! Never have I enjoyed buying a vehicle so much! Cam really worked with me on finding the vehicle I wanted! No pushy sales pitches or anything. I wow! Never have I enjoyed buying a vehicle so much! Cam really worked with me on finding the vehicle I wanted! No pushy sales pitches or anything. I knew what I wanted and I got it!! Thankyou Cam!! More
Great Customer Service Team Had a great experience when looking and purchasing my vehicle. Staff was helpful and friendly during my frequent stop overs. Everyone was excellent i Had a great experience when looking and purchasing my vehicle. Staff was helpful and friendly during my frequent stop overs. Everyone was excellent in making my decision to buy from SMP very easy. More
Nice people The staff are friendly and patient. They are client focused. Rick was extremely nice and took time to ensure all our concerns are addressed. I felt m The staff are friendly and patient. They are client focused. Rick was extremely nice and took time to ensure all our concerns are addressed. I felt my service was personalised -indeed customised. More
Car shopping made easy Jilene and Jami made shopping for a car to replace my total loss vehicle easy! I appreciated the time given to me, as well as all of the information I Jilene and Jami made shopping for a car to replace my total loss vehicle easy! I appreciated the time given to me, as well as all of the information I needed to make a decision without the pressure to buy. Thank you for staying after the dealership was closed for the day so I could take my car home with me! More
NEVER AGAIN! I brought my vehicle to Saskatoon Motor Products for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst cu I brought my vehicle to Saskatoon Motor Products for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst customer service I have ever experienced. My service writer refused to include some issues I was previously told would be looked at. They had to order a part for my steering from Edmonton, which was understandable. I returned 24 hours later to find out there was no ETA. Finding myself stranded in Saskatoon, I was not offered accommodation or transportation. I had to ask 7 staff members including a sales manager for a loaner vehicle before they agreed to one. I left a message for the service manager the next day but didn't hear from him. It took them 51 hours to complete the repair. When I returned the following day, my invoice wasn't ready. They had to make two corrections on it, including reversing the charge for a wheel alignment I asked about and a free car wash which I discovered they actually didn't perform. I had to wash it myself! My advice to you is to stay clear of this dealership at all costs. It's not worth the stress. More








