DO NOT TAKE VEHICLE TO ROYFOSS WOODBRIDGE FOR SERVICE, PLEASE READ BELOW TO FIND OUT HOW SUCH A REPUTABLE COMPANY LIKE THEM CAN RIP CUSTOMERS OFF IN ANYWAY THEY CAN
I WAS TRYING FOR ZERO STARS BUT I COULDNT!
PLEASE TAKE A MOMENT TO REALIZE THAT MOST REVIEWS WITH 4-5 STARS ARE ONLY FOR SALES AND NOT FOR SERVICE
Worst dealership someone can go to!!!!! Their out to empty your pockets in service, I took my ats there to be fixed I was charged $700 for a pin replacement in a harness, they didn't replace the entire wire, they cut and joined the wire within a inch away from it's original locations. I couldn't believe my eyes when they handed me the piece that just cost $700 to fix when in reality the pin cost roughly 10 cents!!!!!! Upon picking up my vehicle still in the parking lot.... Just entering my car I notice that my stereo wasn't on USB which I left it on, it was on xm radio... Why would someone stereo be on xm if they never subscribed to it.... When I went to switch the media ibput on the screen nothing happened. Now the entire bottom of my screen isn't working and some how service manager (Peter McKay) said they aren't responsible for any damages that happened while my car was in their possession for the week, I'll be sure they see me in court for the damages they done and I'll make sure I'll have this on my local news channel too and everyone within my social media ex.( IG , FB, Cadillac forums) bringing awareness to everyone I know who owns a GM vehicle not to bring their car here to be serviced..... And I'll start off with my self owning 5 Cadillacs, a suburban and a corvette..
Oh yeah last one for the road... I spent $700 for repairs, and they couldn't even do a wash and vac complimentary due to their fucking expansion looked like experience technician don't know how to take up windows, and left the down in a construction site. My car when I got it looked like a sand storm was in woodbridge