Rothrock Motor Sales - Service Center
Allentown, PA
2,107 Reviews of Rothrock Motor Sales - Service Center
They did a better job on my car very nice job. People were very nice to us on the phone when we were calling asking question People were very nice to us on the phone when we were calling asking question More
2 months and still waiting for new transmission (the second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has inter second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has intervened with no success. I had a transmission put in another van from a different dealership in a week. My van is the one sitting at the back of the lot —probably needs a new battery now too… More
SUPER NICE VERY PROFESSIONAL TREATED ME LIKE A LONG TIME FRIEND I WILL CONTINUE TO DO MY WORK THERE TIME FRIEND I WILL CONTINUE TO DO MY WORK THERE More
Very knowledgeable and friendly service staff. Quick service done right the fist time. Highly recommend. Quick service done right the fist time. Highly recommend. More
Very knowledgeable/professional service dept. Will return in the future. Was happy w/work performed as well Will return in the future. Was happy w/work performed as well More
My Experience before just for an inspection would take forever lately it has gotten better.and faster I even noticed the upgrade inside the waiting room area. I also saw that they not only just offer coff forever lately it has gotten better.and faster I even noticed the upgrade inside the waiting room area. I also saw that they not only just offer coffee but they also offer the customer a Water Bottle and or Gatorade good Job and Thank You God Bless More
This is the dealership where I purchased my car. I've been here since 2013. I've been here since 2013. More
Poor communication and impossible to reach service department. Left message with no call back. Ended up going in close to closing to check on vehicle only to be told it’s been completed and should’ve department. Left message with no call back. Ended up going in close to closing to check on vehicle only to be told it’s been completed and should’ve been told that. Service done on vehicle was great. On invoice it stated customer quoted work at approx $500 but was never told any of that and not sure what that means. Car was in for inspection, oil change, tire rotation and a few recalls. More
Steven Bennett is always willing to help with any matter. He treats you with respect and listens to any concerns you might have. Steven Bennett is the reason I kept choosing Rothrock for my vehicles. He is a He treats you with respect and listens to any concerns you might have. Steven Bennett is the reason I kept choosing Rothrock for my vehicles. He is a great asset to the dealership. More