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Rose City Ford Sales

Windsor, ON

4.8
1,494 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,494 Reviews of Rose City Ford Sales

May 28, 2025

Friendly, knowledgeable, efficient. They listen to your comments and and ask for relevant information to help understand what any issue is. They inform you what cause of problem might More

by MJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Prime, Matthew Willar
Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful feedback to hear! We're so pleased that you had a great experience with our team. We believe in keeping you informed every step of the way, from explaining the potential cause of a problem to detailing how our technicians will investigate it. We appreciate you taking the time to leave such a glowing review, and we look forwarding to helping you with any servicing needs you may have in the future! Cheers :)

May 28, 2025

Good service and follow through! They stand by their work and reputation! Staff is very pleasant! More

by marygodwin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Russo
Jun 21, 2025 -

Rose City Ford Sales responded

Thank you Mary! That's wonderful to hear. We're so pleased you experienced good service and excellent follow-through from our team. We truly believe in standing by our work and our reputation, so your feedback means a lot to us. It's also great to know our staff left a pleasant impression. Thanks for sharing your positive experience! Cheers :)

May 28, 2025

Dealership good to work with fixed me up and on my way pretty informative And scheduled my next appointment thanks Rose City Ford More

by Redneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jun 21, 2025 -

Rose City Ford Sales responded

Thank you! We're thrilled to hear that you had a 5 star experience. We appreciate you taking the time to leave us your feedback, and we certainly look forward to your next visit! Have a great day! Cheers :)

May 27, 2025

Courteous professional and knowledgeable personnel made purchase easy Facility very clean with good flow I will return More

by rlmartin1177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt in sales
Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful to hear! We're absolutely thrilled that our team made your recent experience so easy. We truly appreciate your feedback and are so glad you'll be returning! We look forward to your next visit! Cheers :)

May 26, 2025

Always the best service, makes everything so easy and ready to go ! Can’t say thank you enough More

by mahonkim3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
May 28, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that we have been able to provide you with great service. Providing a seamless and hassle-free experience for our customers is what we always strive for. We truly appreciate your continued trust! We look forward to your next visit! Cheers :)

May 23, 2025

Mauro is very helpful and informative in helping me choose a car that fits my preferences and lifestyle. More

by Helena
Recommend Dealer
Yes
Employees Worked With
Daniela Racco
May 27, 2025 -

Rose City Ford Sales responded

Thank you, Helena, for sharing your wonderful experience with Mauro! We're thrilled to hear that he was so helpful and informative in guiding you to a car that perfectly suits your preferences and lifestyle. Mauro truly embodies our commitment to personalized customer service, and we'll be sure to pass along your kind words to him. We appreciate you choosing Rose City Ford! Cheers :)

May 22, 2025

Great service, well informed service people. Service prompt according to appointment time and took about the amount of time stated at beginning of appointment. More

by mark.auger900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Mark, for your excellent review! We're so glad to hear that you experienced great service. It's wonderful to know that our service team kept you well informed and that your appointment was both prompt and completed within the stated timeframe. We always aim for efficiency and transparency, and your feedback confirms we're on the right track. We truly appreciate you taking the time to share your positive experience! Cheers :)

May 21, 2025

Reached out to me before my lease was up. Had exactly what I wanted and numbers ready when I walked in. Great customer service and truck was super clean. Loving my new ride More

by Rmarnee
Recommend Dealer
Yes
Employees Worked With
Ahmed
May 24, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our proactive approach to your lease end, coupled with having the perfect truck and numbers ready, made for such a smooth and enjoyable visit. It's fantastic to know that our team provided great customer service and that you're loving your new ride. We truly appreciate your business and look forward to your next visit! Cheers :)

May 20, 2025

I love the reception I got when I entered the service department. They treated me with respect More

by ddesj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for sharing your positive experience! We are absolutely delighted to hear that you felt respected and appreciated the warm reception you received when you entered our service department. Providing a welcoming and respectful environment for every customer is a top priority for us, and your feedback truly validates our efforts. We're grateful for your review and look forward to welcoming you back to Rose City Ford anytime you need us! Cheers :)

May 19, 2025

Great experience from booking the appointment to the friendly personalized service. Definitely a dealership that values my business. More

by F150 guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar
May 24, 2025 -

Rose City Ford Sales responded

Thank you for sharing such positive feedback! We are so pleased to hear that you had a great experience with us! It truly means a lot to know that you feel we value your business, because we absolutely do. We appreciate you taking the time to let us know, and we look forward to continuing to provide you with excellent service! Cheers :)

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