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Rose City Ford Sales

Windsor, ON

4.7
1,395 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,395 Reviews of Rose City Ford Sales

March 20, 2025

Accommodating, friendly, informative, knowledgeable, reasonable pricing, with an exceptional salesperson, respectful management team all who took the time to make the customer feel special in a genuine More

by CNugent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesperson, financial representative, dealership manager and sales manager , Nick Gloster
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Apr 07, 2025 -

Rose City Ford Sales responded

Thank you for your glowing review! We are thrilled to hear that you found our team accommodating, friendly, informative, and knowledgeable. It's especially rewarding to know that our team made you feel genuinely special. We strive to create a positive and customer-centric environment, and your feedback validates our efforts. Thank you for choosing Rose City Ford! Cheers :)

March 20, 2025

Service department is great. I was kept updated on the work being done on my car and was provided a detailed cost summary. More

by iacono05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Apr 07, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback regarding our service department. We are pleased to know that you were kept updated on the work being done on your car. Our service team believes in transparent communication to ensure our customers are well-informed throughout the service process. We appreciate you acknowledging this aspect of our service and hope you were satisfied with the work performed. Cheers :)

March 18, 2025

Paul was amazing. Very helpful, always answered my questions quickly and was very knowledgeable. He followed up after I received the car. And no pressure, which I gr More

by Katie_cakovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski - sales department
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Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Katie! We're delighted to hear that Paul provided you with an amazing experience. His dedication to being helpful, knowledgeable, and responsive is something we truly value. We're also glad you appreciated his no-pressure approach and follow-up. We strive to create a comfortable and informative environment for our guests, and we're pleased Paul exceeded your expectations. Cheers :)

March 18, 2025

Ronaldo made time to meet us without having an appointment and made us feel welcome from the moment we stepped through the doors. More

by Robert.McKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Robert, for sharing your positive experience! We're delighted to hear that Ronaldo made you feel welcome and took the time to meet with you, even without an appointment. Providing exceptional customer service and making our guests feel valued is our top priority. We appreciate your recognition of Ronaldo's dedication, and we're glad you felt welcomed from the start. Cheers :)

March 18, 2025

First, I am not Jan, I am Dr. DANA Fleming, Jan is my wife, but it has been my responsibility for the car. I do not know why these "surveys" are sent to my wife on my phone, when More

by daf.fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Dr. Fleming, we sincerely apologize for the error in addressing you and for any confusion regarding the survey distribution. We understand the importance of accurate communication and will address this internally. We are pleased to hear the service itself was efficient and satisfactory. We appreciate your feedback.

March 17, 2025

Is is in a great location. My salesman Kyle that sold me my bronco is awesome. He is very knowledgeable. Couple were nice took good care of me. I m waiting for a call tmr mo More

by Hockey mom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you for your feedback. We are glad you appreciate Kyle's expertise and the overall friendly service. We apologize for the inconvenience regarding the repair and the part availability. We understand your frustration with the wasted time and will ensure we improve our parts checking process.

March 17, 2025

I was happy with the friendly service that I received, they were very helpful getting my car fixed up. More

by kkelly0378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve , Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you for your feedback! We are glad you were happy with the friendly and helpful service you received. We strive to provide efficient and effective solutions for our guests. Cheers :)

March 16, 2025

I always get great service when I go to Rose City Ford . Always very helpful z More

by LisaAddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Lisa! We are pleased to hear that you consistently receive great service at Rose City Ford. We value your continued patronage and are always here to assist you. Cheers :)

March 14, 2025

They allways take care of your needs, very friendly and wonderful customer service!!! Thank you !!! More

by onesmartcookie78@live.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Danny
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that we consistently meet your needs with friendly and wonderful customer service. We truly value your patronage and are dedicated to providing exceptional service to all our guests. We appreciate you taking the time to share your positive experience!

March 14, 2025

Very fast and efficient service. Staff were very friendly and professional with email follow up. Thanks Rose City Ford! More

by Terrigoudreau5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey, Rob Primeau
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Terri! We're delighted to hear that you experienced very fast and efficient service. We're also glad you appreciated our friendly and professional staff, as well as the email follow-up. We strive to provide a seamless and positive experience for all our guests. We appreciate your feedback and thank you for choosing Rose City Ford! Cheers :)

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