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Rose City Ford Sales

Windsor, ON

4.8
1,495 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,495 Reviews of Rose City Ford Sales

September 03, 2025

Olivia was extremely helpful, providing all required services smoothly and efficiently. Many thanks and appreciation. More

by Abdalkah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia , Nick Gloster
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Sep 08, 2025 -

Rose City Ford Sales responded

Thank you for the excellent review! We are delighted to hear that Olivia provided you with an extremely helpful and professional experience. She is a valued member of our team, and we will be sure to pass along your thanks and appreciation to her. We appreciate your business and are happy to know that we were able to provide the services you needed smoothly and efficiently. We look forward to assisting you again in the future! Cheers :)

September 03, 2025

Excellent and very professional service. Absolutely perfect relationship with customer. And results of the job are also very impressive. Yes and very fast I am very very happy with this c More

by nelken98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rossi
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Sep 08, 2025 -

Rose City Ford Sales responded

Thank you for the wonderful feedback! We are so pleased to hear that you had an excellent and professional experience with our team. We always strive to build strong relationships with our customers and deliver impressive results in a timely manner. Your kind words mean a lot to us, and we are thrilled that you are happy with our service. We appreciate your business and look forward to seeing you again soon. Cheers :)

September 03, 2025

As always I am very satisfied with my recent appointment! Matt my service advisor answered all my questions to my complete satisfaction. More

by Colin.Langshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 08, 2025 -

Rose City Ford Sales responded

Thank you for the wonderful feedback, Colin. We are thrilled to hear that you were completely satisfied with your recent appointment. Matt is a valuable member of our service team, and it's great to know he was able to answer all of your questions to your satisfaction. We appreciate your continued trust in Rose City Ford and look forward to seeing you at your next appointment. Cheers :)

September 02, 2025

Thank you so much for flawless A + service also Rob the service advisor was very concerned and polite to inform me about my service ❤️ Job was done ✅ no time 🍁 I'm very happy with yours service 🍷 More

by egonklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob service advisor ♥️************❤️
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Sep 07, 2025 -

Rose City Ford Sales responded

Thank you for your fantastic feedback! We are so pleased to hear that you had such a positive experience with our service department. Rob is a valued member of our team, and we will be sure to pass along your kind words to him. We're happy to know that your service was completed efficiently and that you are very satisfied. We appreciate your business and look forward to assisting you again in the future! Cheers :)

September 02, 2025

Pleasant experience got what I needed and came in for everyone body I interacted with was nice More

by shelbymartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Mclean, Nick Gloster, Daniela Racco
Report | Print
Oct 28, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We always strive to provide a positive and helpful experience for our customers. We truly appreciate your support! Cheers 😊

August 30, 2025

I had an issue with the EVAP system, i took my car in and asked the representative what's wrong. He responded that maybe the sensor failed. I asked what might have caused it. His literal response was "We are More

by CommonMan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (226) 826-2680 at your earliest convenience and we will do our best to resolve this with you. Thank you, we look forward to hearing from you.

August 30, 2025

all are ever nice and polite. was very respectful to me and always say hello and always have smiles on their faces More

by abbylilian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
joseph mclean, Nick Gloster, Daniela Racco
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Abby! We are so glad to hear that our team's politeness and friendly demeanor made a positive impact on your visit. Creating a respectful and welcoming environment for every customer is a top priority for us. Your feedback truly means a lot to our entire staff, and we look forward to providing you with that same great experience again in the future! Cheers :)

August 29, 2025

Very nice polite people, quick efficient service. Everyone went above and beyond … would definitely recommend to anyone who needs service to go there More

by peteystang5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your glowing review, Petey! We're thrilled to hear that you had such a positive experience with our team. Our staff works hard to provide quick and efficient service, and it's wonderful to know that their efforts were recognized. We truly appreciate you recommending us to others, and we look forward to assisting you with any of your future automotive needs. Cheers :)

August 28, 2025

The service advisers in the garage go out of their way to answer my questions. The staff is extremely attentive and constantly looking in to see if anyone needs either a ride, beverages or snacks. More

by Happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph McLean
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Oct 28, 2025 -

Rose City Ford Sales responded

Thank you for your kind review! Our team takes pride in providing exceptional customer service and we're always happy to go the extra mile for our customers. We appreciate your support and hope to see you again soon. Cheers 🙂

August 28, 2025

Was not very happy with having to change wiring harness for trailer hitch , which was not covered under warranty. Was told it had to be changed . I’ll never be pulling a trailer . More

by Stan Shasko
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Stan, we're sorry to hear about your frustration with the wiring harness for your trailer hitch. We understand that it's disappointing to have a repair that isn't covered under warranty, especially for a feature you don't plan to use. Our goal is to always provide a clear and transparent explanation for any necessary repairs. It sounds like there was a breakdown in communication regarding why the harness needed to be replaced, even if you weren't using it. We want to ensure that all of our customers feel informed and confident in the work we do. Please feel free to reach out to our service manager at 226-826-2680 to discuss the specifics of your repair and clarify any questions you may have. We appreciate your feedback and your business. Thank you.

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