Rose City Ford Sales

Great service, friendly staff, clean business, but there is room for improvement. When purchasing a vehicle new/used that vehicle should receive a full tank of fuel, and possibly an incentive for bringing b is room for improvement. When purchasing a vehicle new/used that vehicle should receive a full tank of fuel, and possibly an incentive for bringing business in to them. More

I think that this is a good place and they are very voncerned with customer satidfaction. However from the moment of booking which seemed accurately to tell me i should leave my car for the day but di voncerned with customer satidfaction. However from the moment of booking which seemed accurately to tell me i should leave my car for the day but did not tell me there was shuttle service. Upon arriving the girl took goodcare of me and was clear about taking my onformation regarding the car issue and the possible costs involved. However shedid think that my car would only need an hour of service much different than the full day the first lady told me. In the end the car needed to stay overnite into the next day afternoon. The cost that was quoted me was missing parts cost the original diagnostic fee and was therefore much higher and quite unexpected.i think they are really trying to do a good job but need to polish a few areas. More

From the time I phoned the dealership, Kurt was the first contact. He was polite, knowledgeable, and eager to help in my decision. He delivered as promised and was actually fun to deal with. Returned call contact. He was polite, knowledgeable, and eager to help in my decision. He delivered as promised and was actually fun to deal with. Returned calls with info as promised. Great to work with and will recommend him to my friends. Actually found all the employees with whom I came in contact with very cordial. More

Appointments easy to set up and results as expected. Recognition and execution and the service I expect. Recognition and execution and the service I expect. More

Service appointments are easy and the work is performed on time. The service advisor is clear and helpful. I am always completely satisfied. on time. The service advisor is clear and helpful. I am always completely satisfied. More

Kristen in service is absolutely awesome, she looked after everything perfectly and kept me informed of everything that was happening with my truck. after everything perfectly and kept me informed of everything that was happening with my truck. More

Great sales experience. Trade in was complicated but they accommodated it and guided me through the process. Had good and open communication through the process. Will defin Trade in was complicated but they accommodated it and guided me through the process. Had good and open communication through the process. Will definitely recommend them. More

Great the sales person was very helpful and went above helping me with the transaction helping me with the transaction More

Dany helped me transition into my new car with ease and without any pressure tactic. I've already recommended the dealership and him personally to a friend and will do so again in the future. Very happy wi without any pressure tactic. I've already recommended the dealership and him personally to a friend and will do so again in the future. Very happy with my choice to shop here. More

the dealership listened to my area of concern about my car and addressed the problem for me car and addressed the problem for me More