
Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
Filter Reviews by Keyword
By Type
Showing 704 reviews
Our experience From the moment we walked into the dealer looking for a new vehicle until we walked out with our new vehicle the staff answered all questions and was From the moment we walked into the dealer looking for a new vehicle until we walked out with our new vehicle the staff answered all questions and was very helpful in finding the vehicle suited for us. I would recommend this dealership because the staff is friendly, they make you feel very welcomed and you leave satisfied. Thank you! More
2013 Chev with Rust spots? I don't think so!!!!! My first brand new vehicle, a 2013 Chev Equinox. I was so proud of it and felt great driving it. The Sales people were terrific at the time. Within My first brand new vehicle, a 2013 Chev Equinox. I was so proud of it and felt great driving it. The Sales people were terrific at the time. Within 2 months of owning the my car, I noticed small rust spots on the back door! I took it in to Ron Hodgson to see what they had to say, "Its Rock Chips!!! Pardon me? Rock chips are not orange and rust coloured! I was so ticked off! I took it in for servicing for a transmission seal that was sweating that was noticed by another dealership when on vacation. Ron Hodgson sure didn't want to deal with that either! They did, cause they had no choice. I also asked once again about the so called "Rock Chips"....again was told sorry its not covered under warranty, yet on the GM Canada website it says that all rust is covered for the first 5 years! I called GM Customer Service in Oshawa (head office) I was told that it was "rail dust" and not rock chips at all! My customer service rep explained that since vehicles are shipped via rail and are basically open railway cars, sparks fly from the wheels and land on the vehicles and burn through the clear coat! The customer service Rep called the dealership 5 times with no response! Finally the Service Manager told the rep that he knew nothing about this and the last time I had the car in was for an oil change! WHAT???? I have the invoicing for the service etc to prove differently. The Customer Service Rep told me that because my warranty has now run out - this is about 1 year later, that I will have to pay to have this fixed!!!!!! Forget it!! I will never, ever buy a car from this dealership again! I now own a 2013 Chev Rust Bucket bought at Ron Hodgson!!!!! I tell everyone I know about my experience with this as well! Its buyer beware! I now go to a different dealership to have regular servicing and Ron Hodgson Dealership will never see my vehicle or me ever again. To top it all off, my husband spent 35 years in Oshawa at the Truck Plant (that is the reason for buying GM) and this is how they treat loyal employees and just the general public! Shame on you!!!!!! More
Best dealership ever! I had been to a couple of dealerships to find a quality vehicle and found the customer service severely lacking. I went to Ron Hodgson and was treated I had been to a couple of dealerships to find a quality vehicle and found the customer service severely lacking. I went to Ron Hodgson and was treated extremely well. Ludwig Ernst took the time to show me everything I needed to know about the vehicle I was purchasing, was very friendly and knowledgeable about their product. They are an amazing group of people to work with right from sales to finance. I would highly recommend Ron Hodgson to anyone looking for a quality vehicle for an excellent price. More
Shane Osepchuk & Ron Hodgson team Top guys to deal with, Shane and the team were great to deal with from the moment I set foot on the property to the moment I left. There subject know Top guys to deal with, Shane and the team were great to deal with from the moment I set foot on the property to the moment I left. There subject knowledge is fantastic, not once did I feel pressured the dealership is very relaxed and professional, but most of all they found me the truck that best suited myself financially and personally. Will be recommending to all my friends and family. More
Thank you, Ludwig. Great experience, buying our new car, Ludwig was not pushy, made it easy, & went beyond to help us on some issues that were out of our control. Also Great experience, buying our new car, Ludwig was not pushy, made it easy, & went beyond to help us on some issues that were out of our control. Also would like to thank Chris for making this happen . Would defenitely recommend making a purchase at Ron hodgs on,& when you arrive ask for Ludwig . Thank you, jr. More
car buying made easy This is the fourth vehicle I have purchased from Ron Hodgson through Bob McCormick. Went in on Tues and my Impala was delivered Thurs including a new This is the fourth vehicle I have purchased from Ron Hodgson through Bob McCormick. Went in on Tues and my Impala was delivered Thurs including a new windshield. Very friendly and efficient service. More
Cadillac serviced I recently had my 2006 Cadillac Srx brought in for some service work. This was my first visit to Ron Hodgson Service Dept. I had the service dept. do I recently had my 2006 Cadillac Srx brought in for some service work. This was my first visit to Ron Hodgson Service Dept. I had the service dept. do an inspection on the vehicle to see what was needed. Sean was always in contact with me and let me know exactly was needed and what was happening. He advised me on what was important and what could wait. I was reluctant to bring in my vehicle to a dealership again due to the fact I always seem to run into some sort of bad experience in the past. I would definitely recommend this service dept. My experience was very good to say the least. More
Great and friendly service Dwayne in the used car dept. was very friendly and knew what we wanted. He went out of his way to find the vehicle that met our specifications. Great Dwayne in the used car dept. was very friendly and knew what we wanted. He went out of his way to find the vehicle that met our specifications. Great service Dwayne and we hope to do more business in the future. Will definitely recommend Ron Hodgson to our family and friends. More
Thankyou team! I have purchased 3 vehicles from Ron hodgson. Thankyou Barry for always going the extra mile. Every time I go in for oil changes I am greeted by cryst I have purchased 3 vehicles from Ron hodgson. Thankyou Barry for always going the extra mile. Every time I go in for oil changes I am greeted by crystal who is friendly and knowledgable.The girls at the service desk are fantastic and I have a great time waiting until I'm done there.These are down to earth people who appreciate all who walk in the door.thanks to Sean maxim also. See you again at 30,000km for my next service! More
Very friendly and personal Dean was extremely helpful and friendly. He did his best to make sure we were happy, and worked hard for our business. We had visited a few car dealer Dean was extremely helpful and friendly. He did his best to make sure we were happy, and worked hard for our business. We had visited a few car dealerships before, but Dean really stood out, I think this really contributed to us buying the car here. Even after the sale was made, Dean made an effort to make sure we were satisfied with the car, and went out of his way to make sure we were happy. Fantastic place, very happy with the buy. More