Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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Great Customer Service Shane O was very helpful and friendly. All staff was very polite and professional. Overall, we had a great experience with our new purchase. We really Shane O was very helpful and friendly. All staff was very polite and professional. Overall, we had a great experience with our new purchase. We really enjoy our new ride! Thanks Shane. More
Expected to pay for their problem Took vehicle in to be repainted after leasing it for 9 months because of rust, they sent me to get a rental vehicle and expected me to pay for the ins Took vehicle in to be repainted after leasing it for 9 months because of rust, they sent me to get a rental vehicle and expected me to pay for the insurance from the rental company. I was not offered compensation nor would the dealer pay for the insurance. Steer clear of Ron Hodgson service. Spoke with the assistant service manager and he did not seem to care nor offer any apology or compensation. More
Not a simple pre-owned purchase.. but over all okay. Purchased a pre-owned car. They disclosed that the tires were worn and there was a "clunk" in the rear suspension. I opted to get it fixed and added i Purchased a pre-owned car. They disclosed that the tires were worn and there was a "clunk" in the rear suspension. I opted to get it fixed and added it to the cost of the car. After I got home, I realized that there was an exhaust leak on the inspection that didn't pass. I had to take it back and they fixed it. Note: the oil life read 36% so it needed a fresh oil change. I had specifically asked about the oil and it was brushed off. There is still a clunk in the rear suspension. A few days later I had a check engine light, took it back and turned out it needed a new thermostat. They fixed that at no charge. They said they also topped u the coolant however a couple days later my car displayed "low coolant" and I had to top it up. Which means the technician didn't take the time to properly fill it and take the bubbles out... I had to return to this dealership 3 times. The service was good but the mechanics definitely did not want to see the car in there again. Each time I left I had more and more doubts that everything was REALLY taken care of, which didn't leave me with a good sense of security. Yvonne was very nice and took care of all my concerns. More
Great experience Bought a LR4 from Shane O, in and out in an amazing time! Gave me space to look over the vehicle at my own pace. I was given a very fair offer for my Bought a LR4 from Shane O, in and out in an amazing time! Gave me space to look over the vehicle at my own pace. I was given a very fair offer for my trade the first time, not going back and forth for hours. very happy with the service and the courteous staff. Recommend for sure! More
Great experience! I was a little nervous about going from my Lexus mid-sized sedan to a GMC Acadia SUV but I couldn't be happier! It was an excellent decision and Yvon I was a little nervous about going from my Lexus mid-sized sedan to a GMC Acadia SUV but I couldn't be happier! It was an excellent decision and Yvonne and her team made it easy to make the switch. I was looking for specific features in an SUV and of course a decent price. Yvonne showed me several options and spent a lot of time answering all my questions. I never felt pressured, on the contrary, everyone was very accommodating. Yvonne was professional, personable, knowledgeable, funny and wonderful to deal with. Justin in finance was also very professional and friendly. I received a fair price for my trade in and got a great deal on my loaded 2015 Acadia Denali SUV. Thank you Ron Hodgson's!! I LOVE my new ride and only missed my old one for about 3 minutes... More
Great customer service I personally enjoyed my experience working with Curtis ! He is very friendly and polite . What I find great about working with Curtis is that , your n I personally enjoyed my experience working with Curtis ! He is very friendly and polite . What I find great about working with Curtis is that , your not just a number . He remembers who I am every time I go into the dealership and does follow up phone calls to make sure everything is running great with my vehicle . To me that is going above and beyond for your customer . Thanks Curtis ! More
My new wheels Shane o did a fantastic job very helpful, answered all my questions fully got me into my new car very quickly loving my new car thanks Ron Hodgeson Shane o did a fantastic job very helpful, answered all my questions fully got me into my new car very quickly loving my new car thanks Ron Hodgeson More
Awesome! Shane was an awesome salesman. He helped my father and i find a great deal and great trade in deal on an awesome truck! I will definitely be back and Shane was an awesome salesman. He helped my father and i find a great deal and great trade in deal on an awesome truck! I will definitely be back and will refer all my friends and family to Shane!! More
Best dealership and team in Edmonton Area Comfortable conversation, educated staff, overall fluid experience from start to finish. The staff was even respectful of time constraints. My shop Comfortable conversation, educated staff, overall fluid experience from start to finish. The staff was even respectful of time constraints. My shopping experience had led me to multiple dealerships always walking away with more questions and more frustrated before the experiences began, but at St. Albert they looked to see if they had what I wanted right away and provided all the information regarding vehicles that left no room for questioning. All the staff we met were friendly and easy going, almost family like experience. Absolutely will shop here again! More
Outstanding and Incredibly Unexpected Deal!! I had been shopping online for about a month for a 2015 Sierra 2500 HD Diesel. When I finally decided to go to a dealership I went to this one with m I had been shopping online for about a month for a 2015 Sierra 2500 HD Diesel. When I finally decided to go to a dealership I went to this one with my mind set on seeing not only what I could find, but what kind of trade in and deal I could get. My wife and I walked in the door and were immediately greated by Curtis. He was very accommodating and friendly. He asked us what we were looking for and made some checks in the inventory. They didn't have exactly the truck I was looking for but were more than willing to see what they could bring in. He asked me what I thought about looking at a 2015 Silverado 2500 HD. I thought what the xxxx, why not. It couldn't hurt. We took the truck I would eventually wind up buying for a test drive. This truck eventually grew on me. I wasn't turned on by the colour at first as I wanted a white truck. They changed out the mirrors for trailer towing mirrors. This rainforest green truck looks amazing. The deal I got was amazing. How could I say no. Thanks to Curtis and James in the sales team and Lugwig in the finance department. Exceptional service and very friendly. This was my first ever non Ford product and I am immensely impressed with this GM/Chevy dealership. Thanks again!! Dave Kennedy More