
Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
Filter Reviews by Keyword
By Type
Showing 704 reviews
Friendly and Accomodating Our first experience with Ron Hodgson, although brief, was influential in our decision to return. Shane's friendly and respectful approach when dealin Our first experience with Ron Hodgson, although brief, was influential in our decision to return. Shane's friendly and respectful approach when dealing with us was appreciated. He respected the fact that we needed time to make a decision as purchasing a new truck is a huge financial responsibility. We felt zero pressure to commit. After we made the decision to purchase our new truck through Ron Hodgson and emailed Shane with our thoughts on a new truck, he quickly responded and we setup a appointment. The end result of our appointment with Shane resulted in purchasing a new 2016 GMC Sierra Denali. Shane's knowledge, willingness to accomodate, and genuine concern that we were happy and confident with the purchase made the whole experience less stressful. More
Water pump The boys service were friendly fast went beyond the call caring easy to talk to an explained so I understand thank all of you I will return The boys service were friendly fast went beyond the call caring easy to talk to an explained so I understand thank all of you I will return More
Helpful and Friendly After eight years of excellent service for my Saturn at Ron Hodgson I came to them with confidence that they would be helpful in deciding about my fut After eight years of excellent service for my Saturn at Ron Hodgson I came to them with confidence that they would be helpful in deciding about my future car needs. I was not disappointed...the staff were very pleasant and informative.I chose to lease and the process went quickly and smoothly...I am very satisfied with the great sales team and my new Chevy Cruze. More
Pleasant experience, no pressure Wes went above and beyond for me on this truck! Pleasant experience, no pressure. Very different from my last buying experience at another dealership. Wes went above and beyond for me on this truck! Pleasant experience, no pressure. Very different from my last buying experience at another dealership. All the staff made me feel very welcome. : ) Thanks so much, Wes! More
great dealer! very very friendly people. Great sales team! Looking for a GMC Sierra 2015 and we got a great deal on the truck. Shane and James were very helpful to very very friendly people. Great sales team! Looking for a GMC Sierra 2015 and we got a great deal on the truck. Shane and James were very helpful to us. Gave us an amazing deal. Good dealer 10/10 More
Good Experience at a Locally Owned Dealership Looked for a vehicle based on a number of set criteria and price range. I went on the Ron Hodgson website and found some used vehicles I was interest Looked for a vehicle based on a number of set criteria and price range. I went on the Ron Hodgson website and found some used vehicles I was interested in. I then went to the dealership and helped right away. One of the vehicles I was interested in and a fair priced was discussed and I was assisted throughout the entire process. I ended up purchasing the vehicle and I would return to give Ron Hodgson my business again if I am to buy another. More
Great Customer Service Shane O was very helpful and friendly. All staff was very polite and professional. Overall, we had a great experience with our new purchase. We really Shane O was very helpful and friendly. All staff was very polite and professional. Overall, we had a great experience with our new purchase. We really enjoy our new ride! Thanks Shane. More
Expected to pay for their problem Took vehicle in to be repainted after leasing it for 9 months because of rust, they sent me to get a rental vehicle and expected me to pay for the ins Took vehicle in to be repainted after leasing it for 9 months because of rust, they sent me to get a rental vehicle and expected me to pay for the insurance from the rental company. I was not offered compensation nor would the dealer pay for the insurance. Steer clear of Ron Hodgson service. Spoke with the assistant service manager and he did not seem to care nor offer any apology or compensation. More
Not a simple pre-owned purchase.. but over all okay. Purchased a pre-owned car. They disclosed that the tires were worn and there was a "clunk" in the rear suspension. I opted to get it fixed and added i Purchased a pre-owned car. They disclosed that the tires were worn and there was a "clunk" in the rear suspension. I opted to get it fixed and added it to the cost of the car. After I got home, I realized that there was an exhaust leak on the inspection that didn't pass. I had to take it back and they fixed it. Note: the oil life read 36% so it needed a fresh oil change. I had specifically asked about the oil and it was brushed off. There is still a clunk in the rear suspension. A few days later I had a check engine light, took it back and turned out it needed a new thermostat. They fixed that at no charge. They said they also topped u the coolant however a couple days later my car displayed "low coolant" and I had to top it up. Which means the technician didn't take the time to properly fill it and take the bubbles out... I had to return to this dealership 3 times. The service was good but the mechanics definitely did not want to see the car in there again. Each time I left I had more and more doubts that everything was REALLY taken care of, which didn't leave me with a good sense of security. Yvonne was very nice and took care of all my concerns. More
Great experience Bought a LR4 from Shane O, in and out in an amazing time! Gave me space to look over the vehicle at my own pace. I was given a very fair offer for my Bought a LR4 from Shane O, in and out in an amazing time! Gave me space to look over the vehicle at my own pace. I was given a very fair offer for my trade the first time, not going back and forth for hours. very happy with the service and the courteous staff. Recommend for sure! More