Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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Great friendly experience Friendly service, not a pushy salesman. Would recommend to friends and family. Overall a great experience. Would purchase from this dealership again i Friendly service, not a pushy salesman. Would recommend to friends and family. Overall a great experience. Would purchase from this dealership again in the future. More
We live our terrain! Shane was awesome whilst we were buying our terrain and made sure all our needs were met, as well as getting our vehicle ready for us in quick time.. Shane was awesome whilst we were buying our terrain and made sure all our needs were met, as well as getting our vehicle ready for us in quick time.. will definitely be back in the future More
Forgotten, invisible, pawned off and shuffled out I arrived to a frustrated and lost oil change clerk, doing his best at being new. I was forgotten by him after he went home and left in the waiting ro I arrived to a frustrated and lost oil change clerk, doing his best at being new. I was forgotten by him after he went home and left in the waiting room. I found my truck by myself, finished and waiting in the parking lot. I was pawned off and dismissed by the woman at the payment desk who had my keys but did not attempt to help me without paperwork. I paced in front of the oil desk for 10 minutes before a very helpful shuttle car driver gentleman finally approached me, found my paperwork and gave me to a helpful greybeard oil change technician. The service staff buzzed around me like flies but not one of them made eye contact or initiated me in any way. After realizing her error the payment staff accepted my money with a smile and i was on my way an hour and a half after arriving. More
Very good Fantastic service from the salesman. Very friendly not pushy. Would recommend to friends and family. Would purchase their again. Very nice selection n Fantastic service from the salesman. Very friendly not pushy. Would recommend to friends and family. Would purchase their again. Very nice selection nice variety. Awesome! More
All in all truly a great experience. Shane osepchuk provided great service right from the start. Very friendly and knowledgeable,together with Jay? Not sure last name.We put the finishing Shane osepchuk provided great service right from the start. Very friendly and knowledgeable,together with Jay? Not sure last name.We put the finishing touches on my new truck.they both made my experience dealing with Ron hodgson a good one.first class guys all the way. Been a pleasure! More
Great Service Murray is very knowledgeable, he answered all my question and even showed me how the factory floor liners would fit in my truck which has vinyl floors Murray is very knowledgeable, he answered all my question and even showed me how the factory floor liners would fit in my truck which has vinyl floors. Anthony was also super professional and explained all the protection packages and extended warranty options in a clear and easy to understand manor. More
Best Auto Sales Team Experience Ever This week May 29, 2017 we purchased a pre-owned Nissan Titan SWB 4x4 Truck from Ron Hodgesons GMC St Albert Alberta. This purchase was made after sca This week May 29, 2017 we purchased a pre-owned Nissan Titan SWB 4x4 Truck from Ron Hodgesons GMC St Albert Alberta. This purchase was made after scanning the local market and the internet via a number of Vehicle Sales websites e.g. City Ford to assess what options were available to us. After identifying a number of opportunities,we visited quite a few dealers with the hope of finding the vehicle that met our needs. Our experience in dealing with firstly Murray Daina the salesman and then Allan Demers the Sales Manager was an important factor in making our final decision to purchase through Ron Hodgeson GMC , We were very impressed by the professional manner in which they both conducted business. they were very accommodating in allowing my husband to view, and more importantly test drive the vehicle, Allan was very willing to share his knowledge of the Truck's potential, and we always felt that he was playing open cards. He was not very pushy or overly aggressive (as I found with some dealers) and as a result we felt very comfortable engaging with him on a sale at the time. He was willing to listen to our concerns, and addressed them with the patience one seldom sees these days. They also gave us fair market value for our KIA Sportage trade in, Although Allan was not linked directly to sale, I was most impressed by the whole buying experience and friendliness of everyone on Allan's team this was indication to us that the truck had been properly prepared and gave us every confidence that the after sales service would be of the highest quality. . In concluding the purchase, Allan Demers and the staff managed the administration flawlessly, Murray our salesman prepared the vehicle perfectly. All in all, this was a very positive buying experience for us. we would definitely recommend Ron Hodgeson GMC St Albert to my colleagues and friends, They say meeting a customers expectations is easy, however Ron Hodgesons GMC not only met our expectations they exceeded them, which is the hardest and most rewarding part of doing a good business transaction, Allan we just want to thank you and your team in pre-owned sales you have an amazing team.. Thank you. Gillian and Clifford Taylor St Albert Albert More
Second Car Excellent customer service from initial viewing to our final purchase. Shane was very knowledgeable about the car we viewed. Offered us to test drive Excellent customer service from initial viewing to our final purchase. Shane was very knowledgeable about the car we viewed. Offered us to test drive the vehicle for our comfort and opinion. More
Professional service Excellent experience working out a trade, they were willing to negotiate and meet our expectations. There was no doubt that they wanted to keep our b Excellent experience working out a trade, they were willing to negotiate and meet our expectations. There was no doubt that they wanted to keep our business and remained professional throughout. The atmosphere in the dealership is comfortable and easy-going; there was everything from a free BBQ for staff and customers, to a lounge with coffee and popcorn. Travis was quick and responsive to our questions, never making us feel pressured to rush in to something. Ludwig was patient and went over the financial piece in detail, knowing we had a poor experience at a previous dealership. James made sure we were happy with everything before we completed the deal. We were even given a tour of the facility, so that we knew who to speak with in the service department and what to do for our first service appointment. We have purchased 5 new vehicles over the past 5 years and this has never happened in any other dealership. More
Happy customer We went to several dealerships in Edmonton on the hunt for a used, but in good condition mid size SUV. At Ron Hodgson dealership we found our salesman We went to several dealerships in Edmonton on the hunt for a used, but in good condition mid size SUV. At Ron Hodgson dealership we found our salesman to be very honest and forfront without wasting our time. We spent little time working on the deal because we had open communication. Very efficient. Other dealerships we had visited were dishonest with us about pricing which made for a frustrating experience. We were glad this didn't happen to us here. The financing portion went smoothly as well. Great friendly staff and overall a good experience. Will be a returning customer in the future I would expect. More