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Rocky Mountain Dodge Chrysler Jeep Ltd.

Rocky Mountain House, AB

4.9
229 Reviews

4415 42 Avenue

Rocky Mountain House, AB

T4T 1B6

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229 Reviews of Rocky Mountain Dodge Chrysler Jeep Ltd.

December 12, 2015

New Jeep Purchase Adison was very helpful in determining the Jeep Cherokee that would be best for me, He was enthusiastic and friendly and very knowledgeable about the More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Adison Coster, Courtney Ross, Caitlyn Cuthill
Dec 14, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Congratulations on the purchase of your new Jeep Cherokee! We are thrilled to hear that you had such a great experience here at Rocky Mountain Dodge & RV! I will be sharing your comments with Adison, Caitlyn, Courtney and Paul. Thank you for taking the time to submit your comments. Sincerely, Debbie Rocha, Customer Service Manager

December 01, 2015

NEVER let them touch my vehicle again!! No one speaks English, they tell you covered on warranty and then charge over $300 for a light assembly, they tell you recall work had been completed More

by Person0489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Dec 14, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Person0489: Rocky Mountain Dodge & RV participates in the DealerRater Certified Dealer program. We are committed to providing high quality customer service, but based on your DearlerRater review, you did not share that experience. This is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with our dealership. I have tried to contact you to discuss your concerns, but have not received a response. You can reach me at 403-845-2851, or if you provide additional contact information, I will try to contact you during business hours. Thank you for taking the time to provide feedback and we hope to resolve this for you in a timely manner. Sincerely, Debbie Rocha Customer Service Manager

November 30, 2015

Found the perfect truck for us We decided to buy a new truck, taking advantage of the seasons deals. This dealership went above and beyond to find us the perfect one. More

by Krabbykris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Klinger, Paul , Courtney Ross
Dec 14, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for submitting your comments about your experience here at Rocky Mountain Dodge & RV. Hearing that Paul, Courtney and Andrew "went above and beyond" in finding you the perfect truck is what we strive to achieve! Enjoy your new truck! Respectfully, Debbie Rocha Customer Service Manager

November 30, 2015

Very happy with sales team We found Andrew showed enthusiasm and desire to provide good service and be as helpful as possible. He was happy to answer all our questions and find More

by TomDot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Klinger, Paul, Caitlyn Cuthill
Dec 14, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for submitting your great review about your experience when purchasing your vehicle. It is fantastic to hear that you were "very happy" with our sales team. We look forward to helping you with all your vehicle purchases in the years to come! Respectfully, Debbie Rocha, Customer Service Managre

November 14, 2015

Fantastic Service, earned a lifelong customer I was honestly in no position to even be thinking about getting into a new vehicle. My credit was iffy, the position I was in with my current car did More

by 2016Ram1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Marty Macleod, Courtney Ross, Caitlyn Cuthill
Dec 14, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for taking the time to write a review about your fantastic sales experience here at Rocky Mountain Dodge & RV. It is wonderful to hear that Marty, Courtney, Caitlyn and Ben were able to work with you to get your new truck. Enjoy your new Dodge Ram 1500! Respectfully, Debbie Rocha, Customer Service Manager

November 12, 2015

Pam & James Innes We have always had great service ..Wonderful people you have working there...When they say it will be done in a certain time...Its done...Very knowled More

by PamInnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Lawlor
Nov 29, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you, Pam and James, for taking the time to send in such a great review! It is wonderful to hear that Cory and Jessica were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully Debbie Rocha Customer Service Manager

November 08, 2015

Fantastic! We started out on our vacation, heading to Osoyoos. When we stopped for fuel in Nordegg, we noticed a leak. AMA sent two tow trucks, one for our truck More

by Betty L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boyce
Nov 29, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for your wonderful comments about our staff. We strive to make all of our customers' experiences the best they can be, and it sounds as if we accomplished that with you. We hope that the remainder of your vacation went well. We will be sure to pass your comments on to Lisa, Kyle, and the rest of the staff. Respectfully, Debbie Rocha Customer Service Manager

November 08, 2015

the best experience i,ve had purchasing a vehicle Rod Gordon and Caitlyn Cuthill were simply the nicest people i have delt with and made the purchase of my used ram 4500 4x4 quick and simple.Thank you More

by awsom dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adison Coster, Caitlyn Cuthill
Nov 29, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you, Pierre, for taking the time to share your experience with us here at Rocky Mountain Dodge & RV. It is always nice to hear from our customers. We are glad that Adison, Rod, and Caitlyn made your buying experience the best you've had. Enjoy your Ram 4500, and we look forward to working with you again. Respectfully, Debbie Rocha Customer Service Manager

October 22, 2015

Great service! Our experience was enjoyable and painless thanks to Rod and Caitlyn.. both friendly and knowledgeable, they took the time to go above and beyond. Than More

by Michelle C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlyn Cuthill
Oct 29, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for sending us your great review! We are so very happy that you had such a positive experience here at Rocky Mountain Dodge. We look forward to seeing you again! Respectfully, Debbie Rocha Customer Service Manager

October 22, 2015

Great service I have always been treated like gold at Rocky Dodge. Great sales people and a great owner. Best dealership in Rocky hands down. They have always gone More

by Clippityclamps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Whitton, Ben Iyer, Adison Coster, Courtney Ross, Caitlyn Cuthill
Oct 29, 2015 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hearing that you are "treated like gold" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Rocky Mountain Dodge & RV in Rocky Mountain Mountain House. We look forward to serving you for many years to come. Respectfully, Debbie Rocha Customer Service Manager