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Rocky Mountain Dodge Chrysler Jeep Ltd.

Rocky Mountain House, AB

4.9
229 Reviews

4415 42 Avenue

Rocky Mountain House, AB

T4T 1B6

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229 Reviews of Rocky Mountain Dodge Chrysler Jeep Ltd.

June 07, 2017

Always accommodating The staff is always friendly. It is very convenient to be able to almost always get same day service. This dealership makes it easy to shop locally. More

by Happycustomer
Recommend Dealer
Yes
Employees Worked With
Lisa Boyce, Deidra Bennett
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Happycustomer: It's so nice to hear the Deidre and Lisa helped to make your experience such a positive one! They are definitely assets to the Rocky Dodge team! Please come back to visit again soon! Respectfully, Debbie Rocha, Customer Service Manager

May 30, 2017

Excellent dealership! Excellent service, very helpful with all aspects of the transaction. Our salesperson went above and beyond any sales staff I've dealt with in the pas More

by mamabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Gordon
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Mamabear: We would like to thank you for your recommendations and for this amazing review! We couldn't be happier that Rod provided you with a great vehicle buying experience. He is true asset and we are lucky to have him on the Rocky Dodge team. We hope your are enjoying your new ride, please come back to visit anytime! Respectfully, Debbie Rocha, Customer Service Manager

May 30, 2017

Very helpful We went in on a stormy and heavy raining day and Poor Marty kept going outside to get us different vehicles because we couldn't decide lol. We must ha More

by 2017 Cherokee North
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Rocha, Marty Macleod
Jun 06, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Congratulations on your new 2017 Jeep Cherokee North! Thank you for wonderful comments on your purchasing experience with Rocky Mountain Dodge! Marty is a valuable member of our sales team and he always goes above and beyond for his customers. Enjoy your new ride! Sincerely, Debbie Rocha Customer Service Manager

May 29, 2017

Excellent customer service Bought our very first truck 2 days ago, and Paul their GM and Marty were very patient with all our queries, throughout the process. Paul made sur More

by Max3500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Macleod, Paul Lawrence
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Max 3500: On behalf of all of us at Rocky Mountain Dodge, I would like to thank you for sharing this great review about our dealership! We will be sharing your feedback amongst our team. Enjoy your new truck and please come and visit us again soon! Respectfully, Debbie Rocha, Customer Service Manager

April 06, 2017

Customer Service #1 Bought 2 trucks here in 2 days. Dealer provided great prices on new trucks and trade/ins. Staff was number one and provide the best buying experience More

by RPM-DV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Marty Macleod, Sam (Asad) Lodhi, Paul Lawrence, Trevor Foy, Lamiya Aliyeva
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi RPM-DV: It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you would recommend to friends and family as well. We couldn't ask for nicer feedback. Thank you for taking the time to share it! Sincerely, Debbie Rocha, Customer Service Manager

March 30, 2017

Worse Place To Deal With for service !!!!! This has got to be the worse place to take your vehicle to get any work done !! We have taken our vehicle here several times and they still can't see More

by frustratedxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Boyce, Vern Brunen
Apr 18, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Frustratedxxx: Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. We are disappointed to read that your recent experience with our Service Department was not satisfactory. The situation you have described is not typical of our dealership, and your feedback has been taken into serious consideration. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Rocky Mountain Dodge, our focus is to provide consumers with excellent customer service. You can contact me anytime to voice any additional concerns. Sincerely Debbie Rocha, Customer Service Manager

March 26, 2017

Extremely helpful more than happy Great service and great knowledge on everything I was trying to accomplish with my credit and they helped get me out of a truck I was not happy with a More

by Brian2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Rod Gordon, Lamiya Aliyeva
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Brian2017: Thank you so much for sharing your experience with Rocky Mountain Dodge, Rod and Ben. Our goal is 100% customer satisfaction and it sounds as if we acheived that with you. Glad to hear you are happy with your new truck, please come back to visit soon! Debbie Rocha, Customer Service Manager.

March 14, 2017

Positive experience Purchasing a new vehicle is one big decision made up of many smaller decisions....make, model, engine...gas, diesel, trim, accessories, features. Stu More

by Burnin'Coal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Richard Dorge, Lamiya Aliyeva
Jun 15, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Burnin'Coal: Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us has the same experience. On behalf of all of us here at Rocky Mountain Dodge, enjoy your 2017 Dodge Ram 2500! Sincerely, Debbie Rocha Customer Service Manager

March 14, 2017

Purchase of 2017 Jeep Grand Cherokee Ltd Very knowledgeable, super friendly and helpful in finding the right vehicle I asked for very quickly. An awesome team to work with. Very happy with th More

by Happy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Paul Lawrence, Trevor Foy
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Happy123: On behalf of the Rocky Mountain Dodge team, we thank you for allowing us to earn your business. We appreciate your sharing your sales experience with us and others. We look forward to servicing your new Jeep Grand Cherokee Ltd in the future. Sincerely, Debbie Rocha, Customer Service Manager

March 14, 2017

Service experience I would like to start off by saying the only positive experience of this dealership is the advisor by the name of Lisa. If it wasn't for her exception More

by Hello
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boyce
Mar 15, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Hello: Thank you for taking the time to submit your comments about your recent visit to our Service Department. If there was something more we could have done to make your experience better, please contact me at 403-845-2851 or by email at dealer@rmdrv.com. I look forward to hearing from you. Sincerely, Debbie Rocha, Customer Service Manager

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