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Rocky Mountain Dodge Chrysler Jeep Ltd.

Rocky Mountain House, AB

4.9
229 Reviews

4415 42 Avenue

Rocky Mountain House, AB

T4T 1B6

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229 Reviews of Rocky Mountain Dodge Chrysler Jeep Ltd.

July 13, 2017

Rocky Mountain Dodge is the best I moved to Rocky Mountain House a year ago. I have heard bad things about Rocky Mountain Dodge and was honestly nervous about getting my journey servi More

by Paula Hounsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Rocha, Paul Lawrence, Rod Gordon, Kerry Wakaluk
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Paula: Congratulations on your new 2017 Dodge Journey! Welcome to the Rocky Dodge family. We strive for customer experiences like yours, and could not be more pleased. We truly appreciate your business and hope to work with your for years to come. I will make sure that Rod, Kerry and Paul know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single kilometre in your new Journey! Respectfully, Debbie Rocha, Customer Service Manager

July 11, 2017

Awesome Dealership Had a great experience at Rocky Dodge. Will definitely refer others to buy here. We did not feel pressured at all by any of the staff. More

by Happy customer LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Gordon, Kerry Wakaluk
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

On behalf of all of us at Rocky Mountain Dodge, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Rod and Kerry. We will be sharing your feedback with our team. Enjoy your new 2016 Dodge Ram 1500 and please come visit us again soon! Respectfully, Debbie Rocha, Customer Service Manager

June 26, 2017

Helpful Rick was very helpful and accommodating. He was willing to take the time to answer questions. Ben has a good sense of humour and is easy to deal wit More

by RonB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Richard Dorge, Lamiya Aliyeva
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Ron: Congratulations on your new 2017 Dodge Ram 2500 Crew Cab! Thank you for taking the time to write about your experience. It is wonderful to hear that Rick and Ben were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Debbie Rocha, Customer Service Manager

June 26, 2017

Great Service I was visiting family in Rocky this past June 17/18, 2017 when my Jeep's water pump breathed its last breath. After driving it to the dealer it would More

by D. Horth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deidra Bennett
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for taking the time to share your comments and feelings about our Service Department. Deidre is a valuable team member who goes above and beyond to meet our customers' needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Debbie Rocha, Customer Service Manager

June 26, 2017

Right car at the right price I came up from Calgary where I test drove two used Venza models at a prominent Toyota dealer. RMD had one that made those two look overpriced. Rick kn More

by PAGendron
Recommend Dealer
Yes
Employees Worked With
Richard Dorge
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for making the trip all the way from Calgary for the purchase of your 2015 Toyota Venza! Rick will be here next time you need another vehicle, so come see him! We appreciate your business, thank you again! Respectfully, Debbie Rocha, Customer Service Manager

June 24, 2017

Great dealership Purchased a new dodge 2500 diesel from Marty and was a pleasant and non rushed deal. When they gave me a price there was no hidden fees it was all on More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty, Lamiya and Paul
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Chris, Thank you for your recommendations and for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits Rocky Mountain Dodge with only the best there is to offer. It is so nice to hear that Marty, Lamiya and Paul helped to make your experience such a positive one. Enjoy your new Ram 2500! Respectfully, Debbie Rocha, Customer Service Manager

June 19, 2017

Top notch Staff is friendly and helpfull.. Parts guys are awesome.. If they do not have the parts in stock they will get them as fast as they can and always try More

by RockyDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam (Asad) Lodhi, Trevor Foy
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for taking the time submit your comments on your recent visit to our Parts & Service Departments. I will be sure to pass your comments on to Trevor and Sam. We look forward to seeing again! Respectfully, Debbie Rocha, Customer Service Manager

June 17, 2017

Rocky Mountain house dodge is by far my most recommended I had an awesome exsperience with Rocky Mountain house dodge ! Amazing pricing and service , people are so nice and will try to do anything for you , More

by Rogers01291998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Gordon, Lamiya Aliyeva
Jul 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for taking the time to share your comments with us here at Rocky Mountain Dodge! It is wonderful to hear that Rod made your buying experience an awesome one; he is truly a valuable member of our team! Come back and visit us again soon! Respectfully, Debbie Rocha, Customer Service Manager

June 14, 2017

fill you full of promises and never come through At the time of purchase the guys where very good, trying to get service and the add ons of the deal in the following months is terrible. Famous last w More

by Dodgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Iyer, Marty Macleod, Lamiya Aliyeva
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Dodgeman: Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Rocky Mountain Dodge, we take customer reviews very seriously. Please contact me, Debbie Rocha at 403-845-2851. We look forward to working together with you to come up with a solution. Respectfully, Debbie Rocha, Customer Service Manager

June 10, 2017

Very Good After my Dad purchased a Cherokee North and was very happy with the salesman Richard Dorge, he suggested that I go and talk to Rick. Rick answered al More

by cherokee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dorge
Jul 11, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Congratulations on your new Jeep Cherokee! Thank you for taking the time to write about your experience. It's wonderful to hear that Rick was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Debbie Rocha, Customer Service Manager

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