Roadsport Honda

I bought a 2023 Honda CR-V EX-L from Roadsport Honda in March 2026. I would not buy from this dealership again. During the purchase process, I was told Sym-Tech Total Loss/GAP protection and Tire & Rim March 2026. I would not buy from this dealership again. During the purchase process, I was told Sym-Tech Total Loss/GAP protection and Tire & Rim protection were not optional and were tied to my financing approval and/or rate. I also had written communication indicating the add-ons could not be changed. In my opinion, that was extremely misleading. I requested cancellation on March 16, within the allowed cancellation period. What should have been a simple cancellation turned into almost two months of chasing, delays, and excuses. I had to repeatedly contact Roadsport Honda, Sym-Tech, dealership management, Honda Canada, OMVIC, and Scotia Dealer Advantage just to get the refund applied to my loan. Sym-Tech confirmed the contracts were cancelled at the selling dealership, yet Roadsport still made me chase basic answers: whether the cancellation was submitted, what the refund amount was, whether the cheque was issued, whether Scotia received it, and whether it was actually applied to my loan. This was a ridiculous waste of time. Based on my experience, the process felt intentionally difficult, like they were hoping I would eventually give up and just accept thousands of dollars in add-ons I did not want. A customer should not have to fight for weeks to cancel products within the proper cancellation window. If you buy here, get everything in writing. Do not rely on verbal statements about financing or add-ons. Confirm every product is optional before signing. Keep every email. Check your loan afterward to make sure any refund actually gets applied. Based on my experience, Roadsport Honda was not transparent, not straightforward, and made a simple cancellation unnecessarily difficult. I would not recommend this dealership. More

After I got accident I went to road sport honda dealership. They didn't say "EPS MOTOR/CONTROL UNIT TO START problem is a manufacturer defect in honda crv 2020. They changed $ 3500. Insurance com dealership. They didn't say "EPS MOTOR/CONTROL UNIT TO START problem is a manufacturer defect in honda crv 2020. They changed $ 3500. Insurance company refused to reimburse. They said it is common factory manufacturer problem 2020 crv. More

I had a great experience working with PANTEA. From the beginning, they were professional, patient, and very knowledgeable about the vehicles. They took the time to understand what I was looking f From the beginning, they were professional, patient, and very knowledgeable about the vehicles. They took the time to understand what I was looking for and helped me find the right car without any pressure. What I appreciated the most was their honesty and transparency throughout the process. They clearly explained pricing, financing options, and answered all my questions in a simple and respectful way. The whole experience felt smooth and stress-free. I would definitely recommend them to anyone looking to buy a car. Their excellent customer service and genuine approach made a big difference. More

I recently leased a Honda CR‑V, and I had an exceptional experience thanks to Charles Chan. His customer service was outstanding from start to finish. Charles took the time to walk us through every detail, experience thanks to Charles Chan. His customer service was outstanding from start to finish. Charles took the time to walk us through every detail, answered all of our questions with patience, and made the entire leasing process smooth and stress‑free. What stood out most was how thoughtful and proactive he was. Charles pre‑set all of the car’s settings before we came to pick it up, then helped us set up our phones to connect to the car and walked us through the key features. The handover was incredibly seamless, and it truly showed his dedication to providing an excellent customer experience. Additionally, Johnathan (Charles’ supervisor) came by to greet us and was exceptionally attentive. He listened carefully to our needs, made every effort to accommodate them, and ensured that the entire buying process proceeded seamlessly. His professionalism genuinely enhanced our visit. If you’re considering leasing or purchasing a Honda, I highly recommend working with Charles and Johnathan. They go above and beyond, and you’ll be in great hands! More

I recently purchased a 2026 Honda CRV-Hybrid EX-L with the help of Charles Chan who managed to select the best model for me. He also got me extra discount which was out my expectation. His service was e the help of Charles Chan who managed to select the best model for me. He also got me extra discount which was out my expectation. His service was excellent and gave me every reason to recommend his service. - D Yu More

Very happy with my interactions with Charles Chan for the purchase of my CR-V. He is efficient, responsive and answered all my questions. He made the process simple with a dose of humour. purchase of my CR-V. He is efficient, responsive and answered all my questions. He made the process simple with a dose of humour. More

Been dealing with Charles Chan for many years now and with different cars. He never disappoints and helped us get our newest lease on a Civic 2025 Hybrid. with different cars. He never disappoints and helped us get our newest lease on a Civic 2025 Hybrid. More

Excellent Experience at road sport Honda with Charles Chan I recently purchased my new 2026 honda crv from road sport Honda and I want to especially thank Charles Chan for making the entire experience Chan I recently purchased my new 2026 honda crv from road sport Honda and I want to especially thank Charles Chan for making the entire experience smooth and transparent. From the very beginning, Charles was professional, knowledgeable, and patient in answering all my questions. He clearly explained every detail of the deal, guided me through the trade-in and financing process, and ensured that everything was completed exactly as promised. What truly stood out was his genuine approach — no pressure, no surprises, just honest and straightforward communication. Even after the purchase, he made sure I was comfortable with all the features of my new vehicle and followed up to ensure I was fully satisfied. Highly recommend asking for Charles if you’re planning to buy your next Honda He truly represents excellent customer service and integrity. More

Charles Chan is very good at what he does. I bought my Honda civic from him on 5th January 2022. Thank you Chan, you really provided me a good service. I bought my Honda civic from him on 5th January 2022. Thank you Chan, you really provided me a good service. More