River City Ford

Sales experience I was in the market for a new vehicle. I started out at the dealership where I purchased my last vehicle. Unfortunately - no one in the showroom see I was in the market for a new vehicle. I started out at the dealership where I purchased my last vehicle. Unfortunately - no one in the showroom seemed to notice I was there. As a female, shopping for cars has always been a challenge, unless I had a male companion. I abandoned the prospect of brand loyalty and was convinced I should switch to Ford. I deliberately went to River City Ford alone. I was greeted on the steps of the dealership by Daren Lusty who proceeded to discuss my needs and provide information. I didn't have to stand around seeking a sales rep. It was very refreshing. I bought a Ford Escape - partly because of that vehicle which suited my needs but also because of my sales experience. When Daren wasn't readily available during one of my visits, one of his co-workers quickly stepped in and assisted. I was impressed with the teamwork. I would recommend Daren to anyone who is looking for a vehicle - I believe he is genuinely interested in the needs of the customer. More

A great experience, awesome customer service. My intention was to look at what Ford offered. I had been a Toyota owner for the last 15 years or so. I choose Rivercity Ford because they called ba My intention was to look at what Ford offered. I had been a Toyota owner for the last 15 years or so. I choose Rivercity Ford because they called back after my on-line inquiry. From the first interaction to when I signed "the papers", I was sold by the way I was treated. Darren listened to my questions and gave me good information with which I made my decision and I have not been sorry for one moment. I purchased my Ford Escape late a November and love it. I love the car and I am a big fan of Darren Lusty as well as River City Ford for putting me the customer first.. Everything I was told is true and dealing with Cristle in financing was a good experience. I tell all of my friends and family what a great experience I had with the dealership and the staff. Most of all I just love driving my beautiful Ford Escape! More

New Trucks (x3) In August 2014 we were in need of a new vehicle (truck). River City Ford was not our first stop but it WAS our last. The 'non-commissioned sales staf In August 2014 we were in need of a new vehicle (truck). River City Ford was not our first stop but it WAS our last. The 'non-commissioned sales staff' atmosphere is fabulous!! After a couple of visits with a great sales guy and the financing department we decided on a 2014 F150 !! We love our new truck and our painless buying experience ..... Infact, in December 2014 we went back to River City Ford, dealt with the same great sales guy and purchased a second truck - a 2015 F250 diesel. And, the very next day, our teenage son stopped in at River CIty Ford to check things out and came home with a brand new 2015 F150 ... We were hoping that we might get a buy 3 get one free deal but .... NOT (Go figure) Definitely a great place to lease and/or buy a new vehicle. Be sure to ask for Justin when you go and tell him Kerri & Keith sent you !! More

Patient and customwer centered My wife and I recently purchased an F150 XLT to tow our travel trailer. We thought we had decided on the features we wanted but when all was said and My wife and I recently purchased an F150 XLT to tow our travel trailer. We thought we had decided on the features we wanted but when all was said and done we got what we needed in the truck we purchased. Thank you to Kelly and Jenny for their patience in working through our wants to get to what we needed. John Curwain More

2014 Edge Very happy with the detailed information our salesman gave us. The vehicle is very nice and rides like a dream. I will be going there the next time Very happy with the detailed information our salesman gave us. The vehicle is very nice and rides like a dream. I will be going there the next time I am in the market for another vehicle. More

happy for buying new car I am happy for buying Volkswagen cc at River city ford. they take care of everything . do what they can do for customer.IT's good experience for me . I am happy for buying Volkswagen cc at River city ford. they take care of everything . do what they can do for customer.IT's good experience for me . More

Bob the builder of relationships !! Bob is personable enthusiastic and makes your tuck / car buying experience enjoyable and exactly that ... Memorable ! Thanks bob for that and wish you Bob is personable enthusiastic and makes your tuck / car buying experience enjoyable and exactly that ... Memorable ! Thanks bob for that and wish you a great year ahead !! More

River City Ford Purchased an 2011 F150 from Darren Lusty he made sure that every thing was taken care of on the truck when I was ready to pick it up. Excellent to dea Purchased an 2011 F150 from Darren Lusty he made sure that every thing was taken care of on the truck when I was ready to pick it up. Excellent to deal with Darren and the staff at River city Ford. More

Best experience dealing with Bob. Bob helped me find the car that I wanted and there was no pressure at all. He tries his hardest to get you the best deals. Like I got a really good de Bob helped me find the car that I wanted and there was no pressure at all. He tries his hardest to get you the best deals. Like I got a really good deal on my car. Thank you Bob. And thank you to everyone I dealt with there. More

Jamie the listener When we were looking for a NEW vehicle and walked into River City Ford we were greeted by Jamie Fontaine-Ellis who asked the right questions and found When we were looking for a NEW vehicle and walked into River City Ford we were greeted by Jamie Fontaine-Ellis who asked the right questions and found out what we were looking for and found what we could afford, Before and after Sales Service was fantastic and I would not hesitate to send anyone I met looking for a vehicle to Jamie. More