River City Ford

First Time Buyer it was my first time buying a vehicle and Kelly made it easy. She listened to what i wanted. Kelly and the staff went above and beyond to find me the it was my first time buying a vehicle and Kelly made it easy. She listened to what i wanted. Kelly and the staff went above and beyond to find me the car that best fit my needs. They all were very kind and personable. More

One Stop Shop! I went to River City looking for a specific SUV. From the time I walked in the staff was friendly and not pushy. The sales staff was knowledgeable abo I went to River City looking for a specific SUV. From the time I walked in the staff was friendly and not pushy. The sales staff was knowledgeable about the cars, knew the market and most importantly did not push a sale. I will be going back for my next car and I will be recommending this dealership to family and friends. More

Great sales team! Great service department! River City Ford has been my go to dealership for quality sales and service. Between myself and immediate family we have purchased 6 different vehicle River City Ford has been my go to dealership for quality sales and service. Between myself and immediate family we have purchased 6 different vehicles from River City. Everything from a Ford Focus ST to a Ford SVT Raptor. I have also referred numerous friends of mine to River City Ford and they have all left satisfied customers. As my review shows I have dealt with a wide variety of the staff there and always have been treated with respect and courtesy. Never have I been misled about price and I have always received a better deal than other competing Ford dealers. When my vehicles do require service, the work is completed quickly and right the first time. I would highly recommend this dealership! Staff is very knowledgeable, friendly, honest and courteous. More

Knowledgable salesman and excellent product I went into River City Ford looking to trade my SUV on a used F150. After talking about what would best meet my needs, over a couple of different meet I went into River City Ford looking to trade my SUV on a used F150. After talking about what would best meet my needs, over a couple of different meetings, I decided to go with the lease of a new truck. Thank you to my very knowledgable salesman, Sayed Dost, who spent a great deal of time working with me to ensure I made an informed decision and bought what made the most sense both short and long term. I've never looked back after purchasing my first Ford product, a beauty of an F150 FX4!!! More

Did all he could to make me happy Tom made sure he did everything he could to get me the truck that I wanted. A very knowledgeable, dedicated salesman, he came into work with his arm i Tom made sure he did everything he could to get me the truck that I wanted. A very knowledgeable, dedicated salesman, he came into work with his arm in a sling and stayed late to help me. More

Please the Customer Friendly, sincere with particular attention to ALL the details; your desires, what are you looking for. With your notes in hand, ALL your needs will Friendly, sincere with particular attention to ALL the details; your desires, what are you looking for. With your notes in hand, ALL your needs will be attended to , and most importantly and finally, to your satisfaction. More

Awsome experience - Better than other dealerships I can't thank the employees of this dealership enough for the experience I had looking at vehicles after my car accident. They were professional, know I can't thank the employees of this dealership enough for the experience I had looking at vehicles after my car accident. They were professional, knowlegable and addressed all questions and concerns I had. The atmosphere in this dealership is energetic and you feel that they genuinely want to help you find the best car with the best deal. Special thanks to Christian and Jennifer for all your help and patience. More

Stealerships Terrible expierence. The salesmen know nothing about vehicles, didn't even understand what rear end gear ratio is... The only tools in the service bay Terrible expierence. The salesmen know nothing about vehicles, didn't even understand what rear end gear ratio is... The only tools in the service bay are the mechanics, instead of replacing things, maybe look into why parts are failing all the time, spent 30,000$ On a brand new truck and didn't even get a free hat or coffee mug, keep up the great work river city! More

Very poor service department Service department unable to keep appointments and have no regard for customer's time. They have you trapped with warranty, all work must be done the Service department unable to keep appointments and have no regard for customer's time. They have you trapped with warranty, all work must be done there and they know it. I have been dealing with this service department for over 2 years and can't recall one experience where I was pleased with the service I received. More

Changing Deals I took my truck in to get repaired and they told me it needed a little over 2000 dollars in repair. I decided it was more worth it to buy a new truck. I took my truck in to get repaired and they told me it needed a little over 2000 dollars in repair. I decided it was more worth it to buy a new truck. I had the deal all set up and the day I was supposed to pick it up a manager called me and told me they screwed up the numbers. Bad. The price went from 181 Bi weekly for 4 years to 220 Bi weekly for 5 years. How is it possible to mess it up that bad. They called me 5 different times after I turned the deal down and had given me 5 different prices. I walked away. They also told me the truck I was buying needed 3000 in work to safety, and that it was a previous write off, but would not tell me what the damage was or what needed fixed. This dealership employees a bunch of salespeople with no knowledge of vehicles and only care about their commission. I will never return here to buy a vehicle. The service department fixed my other truck and did a great job and actually gave me a bunch of free parts and labour because it took longer than expected. The price for what I was charged was still high, but the work was done right. More